The Originals City Hôtel Astoria Vatican Lourdes

Really professional & helpful staff. There whenever needed but uno strusive. Lovely room with view of river and domaine. Very clean.

Quite difficult to find when arriving in a car, especially disabled. We did find a disabled place right at the top of the street, but it is very hilly. You can reserve a parking space at the hotel for a charge. When walking down the street to the hotel, do not take the first entrance into the little court yard, but the second into the reception area. Here we were greeted very warmly and the location of the hotel is excellent, near to the grotto, centre and shops. We decided to eat in the hotel the first evening and the food was very good and reasonable. The second evening to celebrate our 48th wedding anniversary from advice we are at the restaurant Alexandria, at the top of the street. Quite expensive, but the food was amazing. Breakfast the usual continental affair, though a lack of fresh fruit and a little mundane. It is also well worth taking the little white tourist train, which you board down in the centre, but also stops right outside the hotel and stops at various places including the candle factory. Our accessible room although with a hugh wet room, was really quite bleak with no view or adequate shelving in the bathroom. The bed was comfy, but far too low and following a recent knee operation, was a nightmare to arise from and although on the whole we enjoyed our stay, I was definitely glad to leave it after three nights.

Very good and very friendly

Staff were very kind and helpful and always smiling and friendly. Housekeeping was superb.

As a first timer I was not sure what to expect . The Astoria/Vatican provided for all my needs and more . Clean and comfortable room . The AC works even when your key card not in the slot! Unlike a lot of other hotels . Very friendly staff on reception desk and bar . Waiting staff at tables very quickly realised our needs and would bring without being asked . Mine was boiling water to drink at breakfast ( you’d be surprised how many bring water from the tap!) and my friend’s was 3 strong coffees . Food was tasty and plenty of it . The management were prepared to go above and beyond to make our pilgrimage successful . All this and the hotel was close to the domaine so not a long walk back for a mid afternoon rest !

The care and attention from the staff in the hotel, especially Nicolas and Francois is outstanding. I traveled as part of a small pilgrimage group. We had a few issues and they put themselves out to help, even down to driving out at 1am to collect someone from the hospital as there were no taxis.