Best Hotels near La Galerie - Geant Luce, Luce

Good place and good room.

There is no more Ibis in the centre of Chartres. There are also hotels that do not have the quality/price ratio of this place. And when you arrive, the dream begins. The rooms are more than correct and also, and above all, you are accompanied by the ”Dream Team” in reference to the U.S. basketball team at the J.O. in Barcelona in 1992. Their name is Gabriella, an incontournable figure in the same title as the Belem Tower in Lisbon. Antoine, alias Mr. When even and his sense of wonderful humor and also Sarah who, with a simple smile egays your day

The room was fine, if without any special charm. Check-in was slow and with no real warmth or style. The welcome drink (for the Accor card-holder only, not for both guests as in some Mercures) was an utterly undrinkable Chablis. In a similarly mean vein only one bottle of mineral water for 2 in the room. The breakfast was good and served in a bright, cheerful and spotless room. I’d return as the prices are much keener than those for the somewhat dowdy rooms at the Grand Monarque next door, but without any great joy in doing so.

The hotel generally well located in the center next to the train station. That is convenient in order to walk to nearby attractions, but the hotel has no car parking so that guests are being directed to public overnight parking in the city center, which is anything but inexpensive. The hotel as such is perfectly acceptable with renovated rooms. We had a junior suite for two adults and one daughter, but when we arrived in the evening we first had to find someone to arrange for a bed for our daughter as the room was set up only for two. Walls are rather thin here so you have little insulation and can hear others well in neighboring rooms. That was not a problem for us as the hotel wasn't full and we stayed there for just one night, but perhaps is less ideal if you stay longer. There is typically only one staff member on duty, so service is not the greatest. We asked for directions to a nearby restaurant but the attendant didn't even know the place that was recommended throughout in all relevant directories, on Tripadvisor, etc. Breakfast is fully self-service, including as to coffee with very basic prefabricated products, nothing special. What completely marred our experience is the fact that we had reserved and pre-paid our junior suite with breakfast included, yet at checkout were charged again separately for breakfast. That is perhaps a mistake that can happen, but was is COMPLETELY UNACCEPTABLE is the fact that the hotel when dark when we contacted them subsequently after having left and realized the additional charge. Not a single response to this date even after multiple messages/emails sent asking for correction of the mistake. Such behavior is completely unprofessional and not to be excused. Hence, we would recommend to stay away from this place and go elsewhere.