ZhiHong Hotel

ZhiHong Hotel Reviews

ZhiHong Hotel

No.17 Hexi Road Guling Town, Lushan, ChinaView Hotel Details
ZhiHong Hotel
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ZhiHong Hotel Guest Reviews

4.8/5
Excellent
1081 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(1081)
Positive reviews(1065)
Reviews with photos/video(347)
Offers pick-up/drop-offs(152)
Tasty food(106)
Tasty restaurant(81)
Friendly front desk staff(61)
Loved the view(52)
Convenient parking(52)
Great location(49)
Good audiovisual experience(31)
Negative reviews(16)
Guest User
Business Room
Stayed in Mar 2024
Friends
9 review
5.0/5
Outstanding
Posted on Mar 22, 2024
VERY GOOD
Guest User
Guestroom (2 Beds)
Stayed in May 2024
Family
28 review
5.0/5
Outstanding
Posted on May 14, 2024
The location is good, quiet in a busy area, and convenient to go anywhere. It's only a three or four minute walk from the main street, and Meilu is not far behind. The environment is clean and the service is good. If I come to Lushan next time, I will still choose this one. The price is moderate,
Original TextTranslated by Google
Response from Property: [Close to Meilu Villa] [A wall separates it from Lushan Love Cinema] [The whole building is not close to the mountain] Hello, dear family! Thank you very much for staying at Lushan Zhihong Hotel. Xiaozhi is very honored to bring you satisfaction during your journey. Xiaozhi is in an excellent location, adjacent to Lushan Love Cinema and Meilu Villa, within walking distance, and only two minutes away from Guling Street. Xiaozhi is a warm hotel, hoping that every friend who comes here can feel the warmth and comfort of neighbors; at the same time, the Chinese restaurant on the first floor of Building B of the hotel will launch special dishes, and you are welcome to experience it next time; Xiaozhi's wish is to hope that you can do your best to make you feel at ease during your journey. Satisfaction is just the starting point, and surprise and touching are Xiaozhi's goals. There is still a long time, Xiaozhi is waiting for you to return here, and accompany you to drink tea and chat...
Guest User
Zhihong King Bed Guestroom
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 3, 2024
Facilities: The room is very new, the toothbrush is super soft, very satisfied. Environment: The view outside the window is very good, it is also a pleasure to lie in the room and look out the window. The location is very convenient, very close to Guling Street, but not noisy. It is very convenient to go to two tourist stations.
Original TextTranslated by Google
Response from Property: [Close to Meilu Villa] [A wall separates it from Lushan Love Cinema] [The whole building is not close to the mountain] Hello, dear family! Thank you very much for staying at Lushan Zhihong Hotel. Xiaozhi is very honored to bring you satisfaction during your journey. Xiaozhi is in an excellent location, adjacent to Lushan Love Cinema and Meilu Villa, within walking distance, and only two minutes away from Guling Street. Xiaozhi is a warm hotel, hoping that every friend who comes here can feel the warmth and comfort of neighbors; at the same time, the Chinese restaurant on the first floor of Building B of the hotel will launch special dishes, and you are welcome to experience it next time; Xiaozhi's wish is to hope that you can do your best to make you feel at ease during your journey. Satisfaction is just the starting point, and surprise and touching are Xiaozhi's goals. There is still a long time, Xiaozhi is waiting for you to return here, and accompany you to drink tea and chat...
Guest User
Suite
Stayed in May 2024
Family
18 review
3.7/5
Posted on May 2, 2024
Checked in on May Day, more than 1,300 yuan super five-star price, the only bright spot is the attitude of the service staff is really good, but the hardware facilities are really disappointing. First of all, the washbasin in the room bathroom does not even have basic hand towels, I don’t know if it was missed or there was none. Secondly, the TV in the guest room has to pay to watch the news. Although the service staff is very apologetic, it is hard to understand that this situation has never happened in a B&B of a few hundred yuan. It happened in a B&B of thousands of yuan. Thirdly, the hotel does not have children's slippers and matching toothpaste and toothbrushes. During my check-in, I heard several pick-up calls were all with children. Logically, the hotel should also know that many of them are parent-child tours, and this children's package should be prepared. Finally, the breakfast is really simple, it can only be said that it is barely enough to eat. Except for milk and soy milk, all other drinks need to be paid. There is not even room temperature water, and you need to buy mineral water out of your own pocket. This is also the first time I have encountered this in so many B&B hotels. In short, for a B&B hotel at this price, in addition to the outstanding attitude of the service staff, such a package is really a pity.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Lushan Zhihong Hotel. During the operation of the hotel, we have always treated every guest with the best service. We are really sorry for the discomfort you encountered during your stay in the hotel. We hope that you will like the gifts we give you. Xiaozhi is also doing its best to do the best. We attach great importance to your opinions and suggestions. I hope you can continue to pay attention to us. We will impress you with the most sincere service and look forward to your visit again.
Guest User
Zhi Hong Guestroom (2 Beds)
Stayed in Apr 2024
Family
20 review
3.8/5
Good
Posted on May 1, 2024
The room I went to see in the store is the same price as Ctrip. The service staff is very enthusiastic and has a very good attitude. It has its own restaurant and you can order food. It is not an all-day restaurant. The room is very clean and tidy. It has its own parking lot. Overall, it is a good choice to stay here in the mountains.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, seeing your comments, we are very sad that we could not bring you a satisfactory stay experience, which is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that our hotel is constantly working hard to improve. We will always greet every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Guest User
Villa (Double bed)
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The room is very satisfactory. It is the first choice for family travel. The room is large, clean and convenient. It is next to the Meilu tourist bus station. It is convenient to go anywhere. It is also close to the main street. It also provides round-trip cableway transportation. If I have the opportunity to come to Lushan next time, I will continue to choose this hotel
Original TextTranslated by Google
Response from Property: [The hotel has a large free parking lot] [There are also charging piles] [Free cable car pick-up] Dear guests: Hello, we are very happy to see that you are happy and satisfied with your stay at Zhihong. Customer satisfaction is our biggest motivation! Parking in our hotel is super convenient. We have our own parking lot, free parking, and opposite is the cable car terminal for scenic transportation sightseeing buses. We are also equipped with charging piles, so there is no need to worry about charging the tram! Ten thousand years of history is long, but I only love every minute and every second with you, every morning and every night. Thank you for your five-point praise, welcome to come often!
Guest User
Guestroom (2 Beds)
Stayed in Apr 2024
Friends
7 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The room is spacious and comfortable, the hotel environment is beautiful, I especially like the bright big windows, the hotel staff is thoughtful and enthusiastic, and they also upgraded our room for free, thank you! I will definitely stay here next time I come to Lushan
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good time you spent in Xiaozhi. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
alppe Chan
King Bed
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The hotel environment is very good, and the front desk service is very considerate, especially employees O32 and 016 deserve praise. The restaurant service is also very good. Will recommend this hotel to friends!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good time you spent in Xiaozhi. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Guestroom (2 Beds)
Stayed in Apr 2024
Other
2 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The room is very clean, the location is very good, it is convenient to go out, it is quiet at night, and the front desk has upgraded all the room types. I really recommend it. The price in the off-season is also very cost-effective. It would be better if there were more freshly cooked noodles and wontons for breakfast. I will continue to choose next time I come
Original TextTranslated by Google
Response from Property: [The hotel has a large free parking lot] [There are also charging piles] [Free cable car pick-up] Dear guests: Hello, we are very happy to see that you are happy and satisfied with your stay at Zhihong. Customer satisfaction is our biggest motivation! Parking in our hotel is super convenient. We have our own parking lot, free parking, and opposite is the cable car terminal for scenic transportation sightseeing buses. We are also equipped with charging piles, so there is no need to worry about charging the tram! Ten thousand years of history is long, but I only love every minute and every second with you, every morning and every night. Thank you for your five-point praise, welcome to come often!
Anonymous User
Basic Queen Room
Stayed in Apr 2024
Couples
21 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Beyond my imagination! The room is extremely clean, including the dead corners! It is the best hotel I have ever stayed in! No one, including five-star hotels. The service is warm, thoughtful and considerate, and the room was upgraded for free. Parking is convenient and clean, and the number of charging piles meets the needs. In short, I am very satisfied. I will stay here next time!
Original TextTranslated by Google
Response from Property: [The hotel has a large free parking lot] [There are also charging piles] [Free cable car pick-up] Dear guests: Hello, we are very happy to see that you are happy and satisfied with your stay at Zhihong. Customer satisfaction is our biggest motivation! Parking in our hotel is super convenient. We have our own parking lot, free parking, and opposite is the cable car terminal for scenic transportation sightseeing buses. We are also equipped with charging piles, so there is no need to worry about charging the tram! Ten thousand years of history is long, but I only love every minute and every second with you, every morning and every night. Thank you for your five-point praise, welcome to come often!
Guest User
Basic Queen Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The staff is gentle, enthusiastic and good-looking. I think they provide the warmest and most professional service among the several hotels and B&Bs I have stayed in in Lushan. The room is bright and clean. It is close to the neighborhood and the tourist bus station, and is very convenient for food, accommodation and transportation. There is a cable car shuttle service, which is very fast and you won't have to wait for a second ❤️It's just that I was unlucky and encountered construction work at the cinema next to me. I had a very light sleep and was woken up before 7 o'clock in the morning. The noise kept coming. I hated myself for forgetting to bring earplugs. Coming at this time is more suitable for travelers who get up early to play.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your high evaluation of Zhihong. We have always been pursuing to bring you a perfect stay experience. The hotel decoration is all made of environmentally friendly materials, green and pollution-free. The rooms are all equipped with high-count cotton sheets, quilt covers and pillowcases, high-quality mattresses, and equipped with drying racks and fully imported air-conditioning systems to enhance your stay experience in Lushan. The service staff in the store are strictly trained, and the service staff have excellent professional ethics and behavioral norms. The 24-hour all-weather service allows every guest to feel the warmth and comfort of home. Here you can gather with family and friends and enjoy the beautiful scenery. Thank you again! Xiaozhi's friends are looking forward to your next visit.
Guest User
Zhihong King Bed Guestroom
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
It was my first time to Lushan with two kids. I booked this hotel by chance. The front desk called me to confirm the check-in status right away. The hotel is also very friendly to families with kids. There is no need to go up and down stairs, and it is close to the main street. On the day of check-out, because Xiaobao needed to take a nap beyond the check-out time, the front desk customer service was also very helpful and easy to communicate with. Great!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good time you spent in Xiaozhi. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Business Loft (2 beds)
Stayed in Mar 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The room is clean and tidy, clean and sanitary, the surrounding environment is very good, next door is the Lushan Love Cinema, although it is under renovation and I didn't see it. It is very close to Meilu and the sightseeing station. The service is considerate and in place, and they took the initiative to help upgrade the room. Next time I come to Lushan, I will stay here again.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good time you spent in Xiaozhi. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Meinvlanyangyang
Zhihong King Bed Guestroom
Stayed in Mar 2024
Couples
11 review
5.0/5
Outstanding
Posted on Mar 22, 2024
I chose this hotel on the second day of my visit to Lushan. The location is really good. It is just a few dozen meters from the sightseeing station, and next door is the Lushan Love Cinema and Meilu Villa. The hotel is relatively new, and the overall room environment is good. On the first day, I wanted to stay in a suite because I wanted to have a good view. The staff also patiently took me to see it, but I could see the red roof on the first floor, so I chose to stay on the second floor. The view is better. However, when I woke up at more than ten o'clock the next day, I suddenly found that the room had a power outage. I called the front desk to ask and they only said that there was such a situation. They didn't ask if there was any assistance. There was no hot water in the room. Therefore, I discussed with the front desk that I needed to check out at 1:30, one is to go out for dinner when the power outage occurs, and come back to have electricity to take a shower, pack up and charge. The second is that it happens to check out later and then go down the mountain to take the high-speed rail. Because I have more connections with the hotel industry in my daily life, I also understand the operation of the hotel. I won't really force it, and it's okay if it really doesn't work. And I won't give a low score to affect the hotel. But the situation still needs to be reflected. The front desk first said that the hotel was full and couldn't give 1:30, but it can be seen on Ctrip that it was not full. Secondly, the check-out was at 1:30 and the cleaning did not affect the guests' check-in at 3 o'clock. Then, there was no apology for the power outage and they still insisted on not allowing late check-out. There were no bath towels in the room and the front desk phone was always busy and could not be reached at night. I wrote these not for anything, but I hope that they can pay more attention to the service and the guests' check-in experience. Most of the staff are still very friendly and will introduce the routes around the hotel. Only one person's expression and tone were unfriendly when he checked in, and the above phone call was also unfriendly. After all, people who come to travel are in a good mood and will not spend time to find fault with the hotel. The scenery and the room itself are still worthy of recognition. Best wishes.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, seeing your comments, we are very sad that we could not bring you a satisfactory stay experience, which is our biggest regret. Your sincere evaluation is a spur for the hotel to continue to improve. We attach great importance to the problems mentioned in your comments. The hotel has checked and rectified them. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that our hotel is constantly working hard to improve. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Sanrenxing
Zhihong King Bed Guestroom
Stayed in Mar 2024
Friends
3 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The hotel is in an excellent location, with convenient self-driving parking. The rooms are clean and sanitary, with complete facilities and large windows for a relaxing and comfortable stay. Another special reminder is that the hotel's catering is very good. I ate outside without knowing the situation on the first day of my stay. On the second day, I ate out in the hotel restaurant. The price/performance ratio was better than that in outside restaurants. I suggest that the front desk strengthen publicity and use resources effectively to facilitate tourists and achieve a win-win situation.
Original TextTranslated by Google
Response from Property: [Free self-service laundry and drying room] [Free Chinese medicine foot bath barrel] [Free self-service drying rack] Dear guests: Hello, thank you very much for your five-star praise! Thank you for your recognition of Xiaozhi Hotel. May you be safe and happy, and have a warm and smooth life. Thank you for your love and support for Xiaozhi Hotel~Giving roses to others will leave a lingering fragrance in your hands. Your praise is our greatest support and encouragement! It will also be the driving force for our continuous progress! Looking forward to your next visit!