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Breakfast

Christophe Colomb
4/549 Reviews

Christophe Colomb

Luxembourg|0.47km from Plate de Metz
PREMISES AND SERVICE: There was no toilet brush in the WC, and no such brush was given to me on request, and thus the WC pan (”throne”) did smell unpleasantly and look soiled for a while; I had to flush the toilet 7-9 times to get it completely cleaned. The walls and door of the room were very thin and I could clearly hear, at any time during day or night, people using and flushing the toilet, using the shower, and the telephone ringing in other rooms (adjacent and above) as loudly as if it was ringing in my room (and from the corridor, I could also hear people snoring in another room). I had to almost ”beg” to be given four extra hangers (and in fact I was told by a receptionist): ”why do you need more hangers? You are only one person!”) and to be given a wake up call (by another receptionist, who told me that they cannot do that because they are preparing/serving breakfast at 8.00 hrs). I was not given clear or adequate information (by another receptionist) on how I could travel from near the hotel to the airport by bus; she did not even know where the nearest bus stop was, from which I could catch the bus to the airport. There was reception of only three (all BBC) TV English channels. On arrival, there was noise from compressed air drilling on the street. On arrival (on a Friday, for a four nights long stay, during which my pillow case was changed only once, on the forth night of my stay, only on my request) I was not offered a quiet room (as I had requested when I booked the hotel) at the back of the hotel by a receptionist, but only 5 minutes later by another receptionist (who at first told me to ask the road workers myself, whether they would continue work on Monday!). This hotel should be rated as two star hotel, i.e. not as a three star, which is the official rating appearing on the web. Management and training of staff was evidently poor. Sporadically, one or two receptionists appeared to be making an effort to offer a service slightly above a perfunctory one. LOCATION: The hotel was secure, with adequate wi-fi, located 20-25 minutes from the airport by bus (and 5 minutes to walk to the nearest bus stop to catch the bus to the airport), 15-20 minutes walk or 5-10 minutes by tram (NB All public transport is free of charge in Luxembourg) from city center (i.e. old town).

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Top rated hotels in Luxembourg

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Grand Hotel Cravat
4.1/570 Reviews
I couldn't be happier to have chosen this hotel for the weekend in this wonderful city. Both the city and the hotel exceeded all expectations. I must say that all the hotel staff are extremely polite and attentive. The hotel has an old-fashioned style, but it is extremely clean and well-maintained. Our room was very spacious and cozy. The breakfast was fantastic, and the location of the hotel is perfect. A perfect 10 out of 10!
Hotel Parc Plaza
4.1/554 Reviews
Odd, odd place. Can't tell the hotel from the road as its hidden behind a restaurant, which is where you have breakfast, which has no kerb appeal at all, infant could do with a jet wash. Once through the barrier down a cobbled lane you eventually find the reception. Check-in was smooth and reception clean. Room spacious, clean and comes with kettle, fridge, safe and complimentary water. Nicely decorated too. Bed was huge but sadly not a good night's sleep as the pillows are terrible, far too soft and flat, had to ask for extra and still had to fold in half to get any firmness. Staff polite but not over welcoming. Outside areas could do with a spring clean and tidy. Hotel perfectly located for the centre, 5 min walk.
Novotel Luxembourg Centre
4.1/5100 Reviews
I stayed 2 nights at this hotel for business. I got to the hotel from the airport on bus 29 and arrived around noon. Was hoping to check-in early but was advised the check-in time was later, although I can check-in earlier if I registered to be an Accor member - which I ended up doing although didn't really want to. The hotel is located in a quiet/more commercial part of town within 10 minutes walking distance to the train station and a short bus ride (5+ minutes walk to the bus station) to the touristy part of town. For a 4-star hotel, I expected a bigger room, a bath tub and a pool but the room otherwise had all the usual toiletries and coffee/tea making facilities. Buffet breakfast was excellent with freshly squeezed orange juice although it was only on the 2nd morning that I realised that the cold cuts were on a table at the back of the restaurant. Although breakfast officially starts at 6am, food was still being taken out from the kitchen at 6:20am. Reception was helpful with directions but after I checked out, I got a SMS from my bank notifying me that I had a Euro 1 charge on my card by the hotel - not sure if it was because I requested a printed copy of the invoice at check out because if that was what the Euro 1 was for, then reception should have informed me beforehand? At approximately Euro 200 a night, not value for money in my opinion.
Hotel Vauban
4/569 Reviews
Hotel Vauban is smack bang in the centre of Luxembourg City, opposite the town hall (confusingly called Hotel de Ville!) so location is perfect. It is a small boutique hotel off the main shopping streets. It is a tiny reception but the greeting is very welcoming. The elevator is only accessible by going up some stairs to the first floor so obviously not wheelchair or mobility accessible. The room was recently redecorated and was a decent size for a city centre in an old building. The bed was very comfortable and quite large. There is a spacious wardrobe, a desk and multi language television. The bathroom is a bit dated but was clean. The shower was small but with plenty of hot water and fantastic water pressure. Breakfast is served in the small cafe downstairs beside the reception. It was a table service continental style. Fresh bread roll, ham, cheese, yogurt, croissants, jam and orange juice and various coffees. This is the perfect spot to base yourself while on a visit to the beautiful capital city of the Archduchy. Highly recommended
Le Royal Hotels & Resorts Luxembourg
4.4/580 Reviews
Very well and centrally located between the pedestrian zone and the park, underground car park available. The hotel is not easy to reach by car due to the traffic layout in the city centre. Unfortunately, no one will help you with your luggage at check-in, even if you ask. But overall very friendly staff, a tiny bit slow. Good breakfast buffet and very good! Having lunch. The restaurant has a beautiful courtyard facing the city park. In the evening piano music in the bar, very good, unusual cocktails. Nice room with everything you need, good beds, no coffee maker in the room. Overall definitely recommended! We will stay there again.
Hotel Parc Belle-Vue
4/552 Reviews
First, the not-so-good. There was one staff member at the front desk who was less-than-friendly. There is no shower curtain, which renders it impossible to keep the bathroom floor dry. The toilet bowl is very low. There are lots of wasps near the breakfast area. The pillow was super flat. What I loved: the location - super close to downtown Luxembourg City. The breakfast offered a good variety of fresh and local foods (I did not pay separately for breakfast). The rooms were spacious with lots of electric/USB sockets. There was an air conditioner in the room. The bathroom was spotless and well-lit. Beds were comfortable. I did not hear from anyone else within the hotel, although I stayed at the hotel in August during peak season. The rooms were very clean. Breakfast was at a place with spectacular view.

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