Ibis Lyon Gare la Part-Dieu

Ibis Lyon Gare la Part-Dieu Reviews

Ibis Lyon Gare la Part-Dieu

10 Pl. Pierre Renaudel, Lyon, 69003, FranceView Hotel Details
Ibis Lyon Gare la Part-Dieu
Ibis Lyon Gare la Part-DieuIbis Lyon Gare la Part-DieuIbis Lyon Gare la Part-Dieu
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Ibis Lyon Gare la Part-Dieu Guest Reviews

4/5
Very Good
48 review
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(48)
Positive reviews(42)
Reviews with photos/video(2)
Negative reviews(6)
Guest User
Standard Double Room
Stayed in Apr 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on 19 Mei 2024
The room is a bit small, the breakfast is good. It's average. The price is also
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kathcc
Standard Twin Room
Stayed in Jan 2024
Travel with friends
14 review
4.5/5
Great
Posted on 22 Jan 2024
The hotel is very close to the station and can be reached on foot. The room is a bit small but very comfortable.
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Lautery
Standard Room (Multiple Beds)
Stayed in Jan 2024
Family
17 review
3.7/5
Posted on 7 Jan 2024
The room is not big but hygienic Affordable price Staff are friendly The hotel has a parking lot, and the password for the parking lot is changed every day. It feels safe. It is close to the train station to Paris, but if you want to go to Lyon, you need to transfer to public transportation. There is also a supermarket nearby
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Aboluo
Standard Double Room
Stayed in Apr 2024
Business travelers
36 review
5.0/5
Outstanding
Posted on 4 Mei 2024
Very good service, very close to the train station
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vickytzhao
Standard Double Room
Stayed in Okt 2023
Travel with friends
30 review
5.0/5
Outstanding
Posted on 19 Nov 2023
The hotel service is warm and thoughtful, and the breakfast is also very good.
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Guest User
Standard Double Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on 8 Jul 2024
Thank you very much all
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Brahim130522
Standard Twin Room
Stayed in Jan 2024
Solo travelers
2 review
3.0/5
Posted on 15 Jan 2024
Average hotel
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Guest User
Stayed in Mar 2024
Solo travelers
2.0/5
Posted on 11 Mar 2024
I stayed in IBIS properties in Tahiti, Baku, Belfast, and Paris. All excellent properties with sparkling clean bathrooms, comfortable beds and pillows, and hot water available for us tea and coffee drinkers. But this one is a disappointment. Mold in the bathroom, towels that are threadbare and scratchy, as are the pillows and linens. Dusty old drapes. Noisy, able to hear neighbor belch. I suggest finding another hotel. IBIS let down us fans on this one.
Response from Property: Dear Customer, Thank you for taking the time to write your review. I'm truly sorry to read that our services were not up to your expectations. Our hotel is currently under renovation in the common areas of the floors, and we should resort to the aging of our rooms with work planned by 2025. We have been working with the same company for a very long time on our room linen, and are very happy about it. The linen comes from their office and is also washed on their side. We are sorry if it didn't suit you, but it's true that this company serves all hotels in Lyon. Our goal being to bring you complete satisfaction, I see that we have failed this time and I'm sincerely sorry. Hoping that you will give us a second chance to bring you satisfaction, and renewing our sincere apologies, please accept our best regards. Sincerely, L'équipe de l'Ibis Gare La Part Dieu
Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on 13 Jan 2024
I stayed with friends and we were given rooms on the top floor with really wonderful views on the Notre-Dame de Fourvière. The staff was very kind, and we very much enjoyed our time at the communal space with a Billiard table and flipper.
Guest User
Stayed in Okt 2023
Other
5.0/5
Outstanding
Posted on 15 Okt 2023
We went for the rugby world cup and the staff were incredible. So helpful and friendly throughout. A great hotel - really clean, great facility and well located! Merci pour ce merveilleux séjour Karine et toute l'équipe ! A bientôt !
Response from Property: Dear Client, Thank you so much for this superb return !! Our goal is to see you leave with a smile and a good memory of your stay. Seeing that it’s done, makes us want to do even more for you! We will, of course, send your kind comment to Karine too, who managed this World Cup with an iron hand! Thanks again for everything. We look forward to your visit here. Until then, take good care of yourself. Best regards, Team of Ibis Gare Part Dieu
Guest User
Stayed in Okt 2023
Other
4.0/5
Very Good
Posted on 2 Okt 2023
We just had a overnight stay in Lyon, so we wanted somewhere close to the station. The Ibis was chosen as it met the requirement, checkin was easy and fast. The room was clean and cool which was important and was on the smaller side but accpetable. After a walk we deicded to see what was on offer on the on site Courtepaille restaurant, as it was a Friday we where expecting it to be busy, but when we arrived it was empty! After trying to select a number of dishes which where all not available we left to find another outlet. We went across the street and picked up some pizzas at Napoli Gang and ate them with some drinks in the outdoor area which was very pleasant. We had a good sleep in comfortable bed, breakfast was a decent offer of breads and pastries. I would chose this hotel again if staying in Lyon
Guest User
Stayed in Jan 2023
Family
4.0/5
Very Good
Posted on 31 Jan 2023
The fancy good location ibis about 400 m from part du station. warm environment .fancy loby.helpful saff. My room was very small for 3 persion but room has enough equipment . the WC at loby was very clean .the loby has game instrument for kids.I have good memories. thank you ibis lyon part du .
Response from Property: Dear Guest, Thank you for this superb review ! We are glad to read you enjoyed your stay and all our services such as our location, our lobby and our friendly staff. We will share your compliments with our team. Hope to see you soon, Kind regards. Chloé.B Quality and guest experience - Ibis Lyon Gare La Part Dieu
Guest User
Stayed in Jul 2023
Couples
4.0/5
Very Good
Posted on 28 Jul 2023
Very good stay. Room a bit to small to handle two suitcases, but very clean and quiet with double glazed windows. Very good shower and bathroom. Efficient air-conditioning. Hotel is only a 5 minute walk from the railway station. Very pleasant and helpful staff. English is spoken. Good continental breakfast available.
Guest User
Stayed in Mei 2023
Solo travelers
4.0/5
Very Good
Posted on 10 Mei 2023
I chose this hotel for my first trip to Lyon after looking around a few options. The hotel is within 10 mins walk from the station and surrounding is not noisy. A small supermarket is near by to stock up what you need The room is good for solo traveller. It is no frill, but very clean and neat. The staff was helpful and kind. When I stayed Ibis in Paris, they charged for the locker to keep my luggage for a few hours, but here they kept it for free. The bed is slightly uncomfortable as it looks like 2 single mattress are combined. Overall, I am happy for my choice of the hotel.
Response from Property: Dear ManngaDua, Thank you for making us by your experience in our hotel. We are delighted to read that you had a good time with us! Our main objective is to see you leave with a smile and a good memory of our hotel and our staff. Goal achieved! Thanks for this :) It's true that we enjoy a strategic location in the business district while being close to the shopping center, the train station but also the city centre (by transport). Hope to have the pleasure of welcoming you again, during your future stays in Lyon. In the meantime, take good care of yourself and your loved ones. Team of Ibis Gare Part Dieu
Guest User
Stayed in Feb 2023
Other
4.0/5
Very Good
Posted on 27 Feb 2023
Good location with big enough room with a window that opened over the street which was good to have. Friendly service and the hotel bar and restaurant were good as well. Overall, a very comfortable and enjoyable stay.
Response from Property: Dear client, Thank you for taking the time to answer our questionnaire and for this superb rating! It's with great pleasure that we read your return! We hope that the cheerful and warm atmosphere of our teams will have touched you. Your satisfaction is the greatest reward for our staff who work day after day to offer you a quality service. You rightly point out our privileged geographical location, in the city centre and a stone’s throw from the SNCF Lyon Part-Dieu train station, allowing to radiate throughout the city in a reduced time (on foot, or by bus, metro or tram) Hope to meet you during a future stay in Lyon! In the meantime, we wish you a very happy and successful 2023. Take good care of yourself and your loved ones. Sincerely, Teom of Ibis Gare Part Dieu