MGM Macau Reviews

its very good rate for this type of room standard

The hotel service is very good, but the facilities are a bit old. I learned that the upper floors of the hotel are also being renovated, and I am looking forward to seeing the results. After all, in Macau, this hotel is still very desirable.

The environment and services are very good

Because I'm used to it, I like the hotel feel. Familiar feeling. Moreover, it is very convenient to go to Yaohan, the old street, and it is convenient to eat and shop nearby. The hotel service is also very good. We were upgraded to a luxury suite once. Very praiseworthy. It's a pity that the big fish tank is gone. . .

The room facilities and beds are all neat and clean. There are many restaurants near the hotel and the transportation is very convenient. There are not many tourists staying now, so the hotel environment is quieter than before. Overall, it was a comfortable experience, worth recommending and will come again next time.

The first time I came to Macau, I chose MGM, it was really great, and I even upgraded to a sea view room. The scale and luxury of entertainment hotels are really incomparable to domestic hotels. I tried Shengshi and Nanyuan restaurants, both of which are very good. The Portuguese tarts of Shengshi are very good. I strongly recommend it. It is not worse than Internet celebrities. The point is that there is no long queue Team; downstairs of the hotel is the No. 1 shopping mall, where you can buy and buy all kinds of things, and the membership card has discounts and points. The hotel has a free shuttle bus to the pier, Taipa, and the customs, as well as the Hong Kong-Macau Express Line to Hong Kong via the Guangdong-Hong Kong-Macau Bridge, which is very convenient. Compared with the traditional luxury of Londoners and Wynn, I personally like the modern design of MGM. This time I have played the island all over, and next time I plan to try the beautiful lions in Taipa.

It's just so-so. I'd rather stay at Marriott at this price.

The Golden Diamond Suite is really good. The non-smoking area of the sea view room is the priority for children. Facilities: good as always Hygiene: very clean Environment: very comfortable to live in Service: Everyone is very enthusiastic Shuttle service: The pick-up is very timely and there is a pick-up sign

The room is old, the cooking is not good, the breakfast is simple, and it is not close to the attractions. Bad to the core

Very beautiful hotel, the staff is very friendly and helpful! However, it took too long to arrange the room, which was a bit of a waste of time to go out and have fun, but the staff gave me a fruit plate to compensate.

Location, environment, service are all very good. When many people are traveling, the front desk helps to upgrade the room and enjoy the luxury of the hotel. The lobby is beautiful and a good place to check in. The location is very convenient and the road to various attractions is very smooth on foot.

Stayed for 2 nights in total, let’s talk about the check-in experience advantage: 1) The check-in waiter (there is a younger brother with braces, the one who speaks good Mandarin), I am very grateful to him for learning that my daughter wants a room overlooking the sea, and immediately said to arrange it, my sister is very happy. 2) Know the arrangements for the day when the in-house customers leave, know that we will leave at night, and give late check-out. shortcoming 1) There was a peculiar smell in the room. After informing the front desk, they helped me deal with the room with a purifier, but the smell came back the next day. It is probably because the fresh air system is not good. 2) As for the fruits to send, I saw that the ones sent by other people from Ctrip are quite high-end, but my own is very average. I called to ask if we can also order theirs. The operator said that it was based on the person. If you want good ones, you can find them They bought it, and it sounds a little uncomfortable. Do they treat it differently? In what way is it treated differently, location, gender, or room type (I read that there are many room types that are the same as mine in the reviews. If they book a better room than mine, then I have nothing to say, but everyone is the same, so their How do you determine it based on the person?) Originally, just give me a reason, such as the delivery of this good fruit, or other things are fine, but using this as an example, it makes people very uncomfortable. Regarding this issue, I found the front desk manager. The manager said sorry, it is indeed wrong to say that, he said that he would send me a high-end fruit, but in the end it was bananas and oranges. . . . . . I found the front desk again, and they said to find out, but they didn't give me feedback anyway. 3) When the room is very quiet at night, there is the sound of the air conditioner from the outside unit. It is buzzing all night. Those with good sleep quality are OK, but those with poor sleep quality are a bit uncomfortable. After learning about it, the front desk said that there is indeed an outside air conditioner on my floor They said they could change rooms for me, but I really didn't want to move, so I didn't change rooms. Generally speaking, the attitude of the front desk is still very good, and it feels like "responsiveness", but the final result is very perfunctory. The lobby manager said very well, we will deal with it, and then there is no more. . . . Perhaps their ultimate customers are not pure tourists like us, but those guests who go for entertainment, because they don't care about other facilities and services in the room.

The service is super good. The luggage is stored in the room. There will be a little brother to help us with the luggage when we check out. When we check in, there will be a young lady who will take us to the room. I am afraid that we will not be easy to find. There is a handwritten welcome card in the room, and The fruit plate, the focus is on the little lion, which is super cute. Because there are two of us in the same group, we asked if we could get another one, and then it was delivered to our room. Because the hotel room was given to us over time, we upgraded to a sea view room. I have a chance to see it. When I arrived at Sunrise in Macau, I needed a phone call to respond to every request. The service is really good. The only thing is that the hotel is old and the toilet smells bad. But I will be really impressed by the service, and I will stay again next time.

The service attitude is first-class, and I am very satisfied with the service of all the staff. The hardware facilities in the hotel room are also impeccable, much better than other 5-star hotels in the same area. The only thing that can be said is cleanliness. There are a few stains in the corner of the toilet.