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My stay at the ibis Mackay Airport was necessary due to the cancellation of my flight. The front counter Team Member Savannah did all that she was able to do to enable my stay even though they were fully booked. When I was told that accommodation would not be available I opted to wait until the airline contacted me to advise what had been arranged. After waiting for over 30 minutes Savannah advised that the situation had changed and that I could be accommodated for the night. The friendliness and concern of Savannah over my plight my very apparent. Consequently, I was greatly impressed with the service along with the quality of the rooms, service & restaurant facilities. Well done and I would strongly recommend the ibis Mackay

My apartment was spacious, comfortable, modern and clean, with a fully equipped kitchen and large balcony overlooking the river. It has everything required for a short or long stay including washing machine and drier. It could only be improved by making it feel a bit less ”blank”. e.g. needs some pictures on the walls, cushions for the sofa (had to use pillows!). Good facilities - nice pool (although the hard wood sun loungers could do with some cushions!), small gym and a sauna. Location is right on the river next to the lagoon and a big shopping centre, just a short walk into the city centre. Very quiet, no noise disturbance at all. Staff are very friendly and helpful and the price was reasonable. Recommend!

Everything was great. We had the patient assistance of Geeta to organise our business event setup, and the excellent customer service of Teone at front desk. When you are in town for a short stay and very dependant on everything going right, you can't leave anything to chance. Stay with Rydges if that's what you need. Thank you.

Clean and tidy, like it

Good service!

Overall the experience was good but the service in the Restaurant was pretty poor with one night having to wait a hour for my meal as they had missed my order...the 2nd night was half an hour which was a bit better but still too long for a restaurant

When you a stay at Mid City Motor Inn in Mackay, you'll be near the beach, within a 5-minute walk of Bluewater Lagoon and Caneland Central. This motel is 0.6 mi (1 km) from Artspace Mackay and 0.6 mi (1 km) from Jubilee Park.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This motel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.Grab a bite from the snack bar/deli serving guests of Mid City Motor Inn. A complimentary continental breakfast is served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:30 AM to 10:30 AM.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 34 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.

The hotel is clean and tidy, and the bed is very comfortable to sleep. It is very close to the sea, and you can see the sea when you open the balcony door. The room has its own refrigerator, microwave, bowls and plates. I bought something to eat and put it directly in the refrigerator. The front desk of the hotel is also very welcoming and will visit again.

Good value for what i paid for. Great location. Room is clean, facilities are up to my expectations. The only thing i might want to change is the lighting. My room was quite dark, make it less cozy, i like the idea of light switch next to the bed side table, very convenient. But my room doesnt have an electric socket next to the bed, so cant really be on my phone while lying down. Other than that, the service was excellent, i only stayed for 2 nights but they make sure to give me room service, which was excellent. Will come back if i need to spend some time in Mackay

With a stay at International Lodge, you'll be centrally located in Mackay, just a 3-minute walk from Artspace Mackay and 6 minutes by foot from Mackay Enertainment and Convention Centre. This motel is 0.5 mi (0.8 km) from Bluewater Lagoon and 0.6 mi (0.9 km) from Caneland Central.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.Cooked-to-order breakfasts are available for a fee.Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 20 air-conditioned rooms featuring refrigerators and microwaves. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.