Adina Apartment Hotel Perth Barrack Plaza

I was looking for a hotel with a washing machine and dryer, and it was convenient because there were many delicious restaurants within walking distance. The shower broke during the stay, but they fixed it right away. I thought the refrigerator was a little hard to close and the heating didn't work very well.

Families with children should never stay at this hotel because: 1. There are many foreigners in the hotel. When they return to their rooms after drinking in the early morning, the whole floor can hear the banging of the door; 2. Foreigners drink and have parties on the balcony of the room, which is noisy; 3. The room facilities are simple

Very nice, the room is big, clean, kitchen and bathroom facilities are complete, thumbs up!

This is my second time staying at this hotel. I was satisfied last time, but not satisfied this time. 1. The hotel’s dishwasher is broken. Handwash only. 2. The hotel does not provide washing powder. For short-term travelers, buying laundry detergent by yourself is a bit wasteful. Since the hotel provides dishwasher detergent and dishwashing liquid, it can definitely provide laundry detergent. 3. The shower facilities were broken twice. There is a switch button between the fluffy head and the water faucet below. When the button is pressed in, water will flow out of the fluffy head. When the button is pulled out, water comes out of the faucet, which can fill the bathtub and take a bath. On the day of check-in, the button was broken, and water could only flow from the faucet, but not from the fluffy head. I called someone to fix it, and a staff member came quickly and fixed it in half an hour. After using it for a few days, the night before check-out, it broke again, and the water was still not flowing out of my hair. Because it was already very late, I was checking out the next day, so I was too lazy to ask anyone to repair it, so I just stayed in the bathtub. I washed my hair. Very uncomfortable. There are many appliances, kitchen and bathroom facilities in serviced apartments. I can accept that some facilities will break down, but it is unacceptable for the same facility to break down twice in just three days. The repairs were clearly inadequate. 4. I received a notice on December 31st that there would be less cleaning the next day (January 1st). Unless the customer specifically booked room cleaning services with the hotel in advance, the room would not be cleaned on January 1st. We called the front desk that night and told them that we needed to clean the room on January 1st. As a result, when I returned to the room on the night of January 1st, I just took out the trash and changed the bath towels. The quilt on the bed was not folded. There was a note on the bed, which said in English, "You have too many items on your bed, so I won't tidy them up for you." Haha, I really know how to find reasons. I understand that hotels will need to pay extra fees for overtime work on January 1st. In Australia, restaurants open on January 1st will also charge a substantial service fee to cover the additional labor costs. If the hotel needs to increase prices on January 1st, I can understand it, but the price increase must be clearly informed to me at the time of booking; if the hotel must reduce cleaning services on January 1st to maintain the price increase, I can also Accepted, but again, the hotel must tell me in advance at the time of booking that services will be reduced that day. If the hotel does not notify you in advance that it will reduce services, it should provide standardized services on the day and cannot reduce services without authorization. 5. The entrance and exit of the hotel's parking lot is very narrow, so you must be careful when driving. I didn't use the parking lot last time I checked in, so I don't know about this situation. 6. The hotel will charge a 1.5% service fee for credit card payments or foreign bank cards (whether foreign credit cards or debit cards). The hotel front desk will use a clear sign to remind customers of this service fee. Credit card charges are 1.5%. This is a common practice in Western Australia. Some hotels or other business establishments charge the money directly without even prompting. This hotel is more formal and I will remind you. However, the practice of charging credit card processing fees is not in line with international practice. Ctrip recommends that when booking hotels in Western Australia, Ctrip reminds consumers that there is a local practice of charging credit card processing fees. If you encounter a hotel that does not charge handling fees, you should also make a special note and strive to change the local discriminatory charging policy through market competition.

It was very spacious and beautiful! Laundry soap is only available for purchase at the front desk for $2, but there is also a kitchen and dishwasher, which is very convenient! There's a supermarket nearby, so I can cook for myself, and I have cooking utensils like pots, frying pans, and a microwave, so I can live a normal life lol. Recommended for long-term stays ☺️♥️

The location is very good, easy to go everywhere. The advantage of the apartment is that you can cook and eat by yourself. It is equipped with a dishwasher, washing machine and dryer, which is as convenient as at home.