Guest User
August 23, 2022
I wish I could give zero circles. I don’t even know where to begin. First off, When we got there, no one was at the front desk for over ten minutes as we called, knocked, etc. Finally, Freddy appeared. He was friendly, but seemed to not know how to run the check in process on the computer, even though he has apparently been working there for awhile. It took more than half an hour to check in, even though we had reservations. The lobby was nice enough, but the overall smell of ********* and crack was a bad sign. But our reservation was non-refundable. There was loud music from some room down the hall from us. *********** were entertaining “guests”, and I am pretty sure I witnessed a drug deal going down in the parking lot. On Friday night, there was a literal beer party in the hall right outside our door. I would have called the front desk to complain, but when I looked out the peep hole into the hallway, the front desk guy was one of the partiers. They were drunk as skunks and loud until after 1:00. There was no phone in the room. I saw no smoke alarm. The refrigerator did not work. The floor had a sticky white substance in various places that I suspect had a great deal of DNA in it. The floor was sticky. I had to go buy slippers because I did not want to go barefoot, nor did I want to ruin my socks. There were nasty stains on the chair and ottoman. There was a big rust stain beneath the toilet and the seat was cracked and pinched my butt every time I had to sit on it. The bathroom floor was dirty, and the tub caulking was mildewed. The shower stall wall was cracked. The counter in the bathroom was falling apart. There were no tissues, just an empty box. The bathtub drained slowly, so water accumulated in the tub when I showered. The towels were so badly stained that I just basically let myself drip dry after a shower. The toilet would keep running after each flush, so we had to keep removing the tank cover to stop it each time. The AC blew alright, but only cooled sporadically, and was very loud. After our “Do Not Disturb” tag was taken off our door, and we had to get another one, we started taking our medications and all electronic charging cables and CDs with us whenever we left our room. Neither the parking lot nor the room felt safe. The mattress was stained very badly on the sides where we could see (it looked like blood), and we were afraid to look under the mattress cover. I spilled a couple of drops of water on the floor, and when I blotted it up with some TP, it came back brown. I smiled at the cleaning lady and said, “Good morning!”, and she just stared at me like I wax from outer space. I was, however, amazed to see no bedbugs nor roaches. My guess is that the stench of cigarettes, *********, mildew, and crack smoke kept them at bay. We were supposed to get an email when we checked out, confirming that we checked out and should get our $50 deposit back. Not sure what the deposit was for, since there is