Situated within a prime location in the heart of the vibrant city. The new music centric hotel is located opposite the historic Museo Nacional Centro de Arte Reina Sofia in the Atocha district of Madrid making it the perfect place to stay for arts and culture enthusiasts. The Royal Botanical Gardens and the world famous Museo Nacional Del Prado with Madrids largest railway station and hub of the high speed train network AVE are also nearby.
Featuring outdoor garden spaces - rooftop bars - outdoors seasonal pool - something for everyone.
To ensure the safety of our guests and team members we have implemented enhanced cleaning and sanitization protocols in partnership with our global sanitation partners. We are also following all local and global public health agency guidelines and policies.
Cross Streets are Marques de la Valdavia Paseo de las Delicias Ronda de Atocha Plaza Emperador Carlos V
GGuest User2022.10.02
We stayed for a week and really enjoyed it. Exceptionally clean, really friendly and attentive staff, good atmosphere in the downstairs bar area and on the roof bar, good breakfast and very comfy, well equipped room. Wasn’t too sure initially about the area but we soon felt very comfortable and found some great bars and restaurants locally off the tourist trail. Great location for walking to the centre, La Latina, El Rastro, the park (El Retiro), the art galleries and metro/train connections. Loved Madrid.
Located in Madrid (Retiro), Only YOU Hotel Atocha is within a 15-minute walk of Prado Museum and El Retiro Park. This 4-star hotel is 1.1 mi (1.8 km) from Puerta del Sol and 1.2 mi (1.9 km) from Plaza Mayor.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a ballroom.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 206 air-conditioned rooms featuring flat-screen televisions. Your room comes with a memory foam bed. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
GGuest User2022.10.05
This hotel is literally across the street from the Madrid Atocha train station. Very easy to find once you exit the station. Centrally located, we walked to El Retiro park in the morning. We also did the hop-on-hop-off bus tour which dropped us off close to the hotel. Hotel itself is beautiful, every staff extremely nice and helpful. Despite the central location, we found the rooms to be quiet. We bought the buffet breakfast when we booked and it is WORTH EVERY PENNY. It is at their rooftop restaurant which not only has an amazing view, the food was DELICIOUS. Beautifully presented with many many options including an omelette/egg station. Early morning was a bit chilly in early October but they had heaters on which was an added bonus. We also had drinks and some tapas at night at the same rooftop, which were delicious as well. We would definitely return here if we are ever in Madrid again. You can't go wrong.
When staying at the NH Madrid Nacional hotel, you will be in a privileged location on Paseo del Prado and steps away from Madrid’s Art Triangle. The Prado, Thyssen and Reina Sofia museums are right by the hotel. The 1920s building was designed by the famous architect Modesto López Otero and is located across the street from the Atocha train station. This means it provides excellent links to everywhere in the city, including the airport. NH Madrid Nacional has 206 rooms with a choice of classic or contemporary designs. Each features sleek wooden floors and free Wi-Fi. Some of the rooms come with views of the Atocha Plaza or the Botanical Gardens, while Superior rooms have Nespresso machines, among other extras. The Tablafina restaurant serves up light bites and Mediterranean and Spanish dishes, which you can enjoy along with the lovely city view. Breakfast is also served and includes a wide variety of fresh fare including cooked-to-order eggs. A gym is available on-site. For meetings, there are 6 function rooms for up to 150 people, where catering can be arranged. On Sundays, sleep in and enjoy our free late checkout and breakfast served till noon.
GGuest User2022.03.02
Staff was nice and allowed an early check in. Great location with the train station a five minute walk. The Prado and the plaza Mayor both very walkable. Plus, there are a number of excellent restaurants in the area. The downside is the street noise. We had a room on the 5th floor without AC which required us to have our windows open and the noise from the very busy street was deafening. And at 3 am people returning from their night out partying- laughing and yelling could be heard. I think the rooms are clean and the bed is comfortable. But, I would recommend a room high up with AC or in the back of the hotel.
Excellent
90 review
4.5/5
Price from
CAD 250
per night
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The NH Madrid Ribera del Manzanares hotel is set in a peaceful area of Madrid and overlooks the green and luscious Manzanares River gardens. You will find the Royal Palace and the Almudena Cathedral nearby. For business travelers, the Casa de Campo fairgrounds are also close to the hotel, and the M30 highway provides easy access by car. There are 224 rooms at NH Madrid Ribera del Manzanares, each with a flat screen TV and free Wi-Fi. Your sleep won’t be disturbed thanks to the soundproof windows and comfy mattresses, while the warm neutral colors and hardwood floors will help you relax. Some of the rooms offer lovely views of the river and the Royal Palace. Enjoy our daily fresh breakfast, with cold cuts, cheeses, eggs cooked-to-order, and fresh pastries. Mediterranean and Spanish dishes are available at the La Ribera restaurant and can be enjoyed on our sunny terrace, along with drinks and snacks. There is also a bar at the hotel. Get the most out of your relaxing stay by heading to the gym, outdoor pool in the summer months, or making use of our massage services. For transportation, we have parking, e-bikes for rent and electric car chargers.
MMichael M2024.06.25
We stayed at NH Manzanares for a week. Great location, and hotel staff made sure we were well taken care of the entire time. Special mention for excellent service in the hotel restaurant-- Nexar David, Tamara and the other team members made our experience great at all times of day. We were traveling with a large group and the staff helped look out for the kids as well and were very patient with us :) thank you!!!
Located in Madrid (Madrid Centro), Catalonia Atocha is within a 10-minute walk of Prado Museum and Puerta del Sol. This spa hotel is 0.6 mi (1 km) from Plaza Mayor and 0.7 mi (1.1 km) from Gran Via.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Madrid? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 177 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User2022.09.02
Really good hotel for families. Really friendly & accommodating staff. We have nothing bad to say - excellent! Nice roof top pool - good quality breakfast - quiet & clean rooms but most of all amazing & accommodating staff on reception. We had a good stay on an family room
Located in Madrid (Madrid Centro), DoubleTree by Hilton Madrid-Prado is within a 10-minute walk of Gran Via Street and Puerta del Sol. This 4-star hotel is 0.7 mi (1.1 km) from Plaza Mayor and 0.3 mi (0.5 km) from Prado Museum.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.
Satisfy your appetite for dinner at Kirei by Kabuki, a restaurant which specializes in Japanese cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Make yourself at home in one of the 61 guestrooms featuring refrigerators and LED televisions. Complimentary wired and wireless Internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and minibars, as well as phones with free local calls.
GGuest User2024.02.06
The room is clean, the location is very good, the main attractions are within walking distance, there are many choices of restaurants nearby, the hotel breakfast is okay, the service attitude is very good, this is the first time I have been to a poor hotel in Europe.
With a stay at The Westin Palace, Madrid, you'll be centrally located in Madrid, steps from Thyssen-Bornemisza National Museum and Congress of Deputies. This 5-star hotel is 0.2 mi (0.3 km) from Fountain of Neptune and 0.4 mi (0.6 km) from Prado Museum.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour fitness center and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Limited parking is available onsite.
Make yourself at home in one of the 470 guestrooms featuring minibars and LED televisions. Your pillowtop bed comes with premium bedding. Smart televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
GGuest User2023.07.12
As a Marriott Titanium / Lifetime Platinum Elite Guest, our family [husband, wife and two young daughters] decided to visit Madrid, Spain to start our month-long 2023 summer vacation in Europe. We spent five (5) nights at Westin Palace Madrid using our Bonvoy points in late May / early June 2023. Please see the thirty-eight (38) photos we posted with this review of all aspects of the hotel. Within days after making our five (5) night stay using Marriott Bonvoy points approximately ten (10) months prior to our arrival date, we emailed General Manager, Pablo Flores and advised him of our future stay as well as our special requests, including our request for an Executive Suite, which would comfortably host our family of four. Within hours of our email, we received a thoughtful reply Paloma Hidalgo, Director of Rooms, whom immediately provided us with a complimentary guaranteed upgrade to an Executive Suite and further, Ms. Hidalgo readily granted all of our other special requests. The prompt response did not come as a surprise to us given how active the management of this property is in reading and promptly replying to past guests on Trip Advisor as well as the Marriott Bonvoy website, which is but a mere sign of management’s commitment to exemplary customer service. Not surprisingly, we were overjoyed with such a response and really looked forward to our future stay at The Westin Palace Madrid. This gorgeous historic hotel is magnificently located in Madrid overlooking the Neptune Fountain and less than a three minute walk to the Thyssen-Bornemisza Museum, less than a five minute walk to the Prado Museum and less than a ten minute walk to the Reina Sofia Museum. It is also extremely close to Retiro Park and is within an easy 15 minute walk to Puerta del Sol, Plaza Mayor and the Gran Via as well as many bars, restaurant, trendy cafés, market and other cultural attractions. You can easily walk everywhere throughout the entire city but public transportation options abound in close proximity to the hotel as well. Our initial visit to the Westin Palace Madrid did not disappoint, especially when the hotel accommodated our extremely early check-in (before 9:00 am). The check-in process with Ms. Hidalgo, Estefanía Martinez, Front Office Assistant Manager and Juan at the reception desk was a breeze. Further, Ms. Martinez was kind enough to personally escort us to our suite and show us all of the features and amenities of same. This was very thoughtful on the part of Ms. Martinez and very much appreciated. Throughout our entire five (5) night stay, Ms. Hidalgo and Ms. Martinez were especially helpful and friendly. We simply loved our Palace Executive Suite with slightly over 1,000 square feet in total space with a sublime view of the Neptune Fountain; it was truly remarkable. Further, upon entering, we discovered that Mr. Flores and his team were kind enough to provide us with several 1 liter bottles of both sparking water (Vichy Catalan) and sti
Located in Madrid (Madrid Centro), Hotel Villa Real, a member of Preferred Hotels & Resorts is within a 10-minute walk of Prado Museum and Puerta del Sol. This 5-star hotel is 0.4 mi (0.7 km) from Gran Via Street and 0.6 mi (1 km) from Plaza Mayor.Enjoy recreation amenities such as rooftop swimming pool & terrace and fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.Satisfy your appetite for lunch or dinner at the hotel's bar/lounge, East 47, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.Featured amenities include a business center. Planning an event in Madrid? This hotel has 2454 square feet (228 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 115 guestrooms featuring minibars and espresso makers. LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2023.04.03
Lovely hotel, amazingly centrally situated, and so we were able to walk to all the things we needed to see and do. Breakfast excellent with a good choice of hot and cold food. Staff generally very kind and polite. Our one complaint was that the TV in the bedroom we had, kept losing or freezing the picture on the BBC world news channel, and a small icon kept appearing from LG, which after waiting a while restored the screen. We complained about this on the first morning we were there, and the reception noted it and siad an engineer would go and attend to it. This was not done and for the whole stay sadly we were frustrated by the TV which was really of no use to us what so ever. I have read other similar stories on Tripadvisor about the same complaint, and so clearly the hotel is aware of the problem but seemingly chooses not to do anything about it. This is a shame, beacuse something so easy, and expected would make a huge difference to one's enjoyment of the room. Other than that, really we had no complaints, and would certainly stay again.
With a stay at UMusic Hotel Madrid, you'll be centrally located in Madrid, steps from Teatro Albéniz and within a 5-minute walk of Puerta del Sol. This 5-star hotel is 0.4 mi (0.6 km) from Plaza Mayor and 0.9 mi (1.4 km) from Royal Palace of Madrid.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Stop by El Albéniz for lunch, dinner, or brunch, where this restaurant specializes in local cuisine, or grab snacks at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Continental breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Madrid? This hotel has facilities measuring 323 square feet (30 square meters), including conference space.
Make yourself at home in one of the 130 guestrooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and hair dryers.
GGuest User2023.03.21
Stayed one full week in Madrid and had an absolutely fantastic experience. The hotel was recently opened and had a special musical touch to it, located right in the center of Madrid by Plaza Mayor and Sol. Rooms are well appointed spacious, and quality amenities ,beautiful rooftop terrace and even though the hotel has a theatre/concert venue you will not hear much! Many artists usually perform at the famous theater venue in the lobby which adds a fun vibe to the experience . However I really need to highlight the staff especially Maria Garcia one of the managers a true professional and did all she can for me to enjoy this experience, always there to help and assist making sure my experience is top notch. Tania the guest experience manager was extraordinary, knew all the answers to my questions and recommend great restaurants, found the perfect transfers to take me to the football stadium, and more. She is a superstar Also wanted to mention Alvaro front office manager, always smiling and accommodating! Bravo!
Welcome to Crowne Plaza Madrid Centre Retiro, a fully renovated hotel ideally located near the famous Retiro Park. This privileged location makes it the perfect starting point to explore the Spanish capital and enjoy all the richness of the city.
Be enchanted by the contemporary elegance of our rooms and suites, where refined comfort and an inspiring atmosphere come together to create a cocoon conducive to relaxation.
For your events, take advantage of one of our 17 fully modifiable meeting rooms and our spacious gallery. Experience unique moments on our exclusive rooftop with a view of Madrid or in our beautiful garden.
In the evening, immerse yourself in the friendly atmosphere of our Piazza bar before succumbing to the delights of our restaurant, a true celebration of local cuisine.
We look forward to welcoming you to Crowne Plaza Madrid Centre Retiro to offer you an exceptional tailor made experience in the heart of Madrid.
GGuest User2024.04.26
We had a fantastic stay at the Crowne Plaza. The room was comfortable and modern. The bed was enormous, largest I've seen and beyond a king bed. We joked that we could have fit 4 people on it. The pillows were also fluffy and shapely. There is a mini fridge that were able to use to store cheese. The bathrooms have fig products. While I wasn't a fan of the scent, it didn't linger and Crowne Plaza is not stingy about products. There is hand soap and body lotion next to the sink. Body wash, shampoo, and conditioner are in the shower. This hotel also has tissues (a rarity in Spanish hotels) and soft 2-ply toilet paper. Minor touches but they definitely elevate the experience. The towels smelled clean and there were glasses for use throughout the room. The only feedback was the staff wasn't very welcoming or helpful. We checked in late and the night receptionist seemed bothered to see us and didn't have any suggestions for where to eat. We later asked if there's a channel that has the Real Madrid football match and they had no idea. We checked out early in the morning, around 7am, and there was a wait when the receptionist prioritized check-ins but who checks in at 7am? He forgot to email the invoice and when I emailed for it, that took 2 tries and almost a week to get it.
Outstanding
72 review
4.6/5
Price from
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4.6/5
Outstanding
GGuest UserThe environment of the hotel is very good. The lobby, restaurant, and garden are all elegantly and meticulously decorated, but the room is a bit crowded for us as a family of three, and the room facilities are average. My favorite is the restaurant, both indoor and outdoor, the restaurant environment and food are of high quality. In addition, the location is very good, very close to the main attractions in the old city (Madrid Royal Palace, Puerta del Sol, Plaza España), ten minutes walk, but please pay attention to driving, this is a restricted area in the old city. The service is good, the waiters are very warm and friendly.
GGuest UserWe stayed here for a weekend break, smooth check-in and staff were Brilliant and helpful,hotel was spotless, the rooms were spacious and comfortable and spoilt with the view of Madrid,view bar was fabulous,wifi was brilliant and breakfast was wow especially the omelettes, will be definitely be returning, thanks Riu Plaza for a brilliant break
GGuest UserGreat location, very nice breakfast, there is also a Starbucks right outside the enterance which is nice. Literally a two minute walk to Gran Via street where you can find anything you could possibly need. The staff was polite, the rooms were clean and very quiet at least on the 5th floor :) Overall would recommend and come back again. Gracias Madrid!
GGuest UserRoom was nice but I expected much more interesting decor from the ads. Area was very subdued, I think the restaurant was closed, maybe because of off season. Bed was comfortable and room was adequate. Liked the room darkening shades. Front desk help very nice and helpful with transportation questions. Overall harder to get to than I needed.
GGuest UserEl hotel es nuevo y el personal se esfuerza por dar un buen servicio. Camas cómodas y habitaciones aisladas. Viajamos con persona en silla de ruedas y el hotel está totalmente adaptado. El hotel está en un polígono y no hay nada cerca. No ofrecen comidas salvo unos bocadillos. Este es un tema en el que deben mejorar. En el baño también deberían poner algo más de luz . En general una estancia agradable para pasar un día de tránsito.
GGuest UserThe hotel confirmed my reservation on the date of arrival, I send them a message telling them I will be arriving at 11 pm, and they confirmed said reservation just a few hours before my flight, but when I tried to check in, the Hotel had canceled my reservation because they ”couldn't charge my credit card” (aka Overbooking). They could have called me, send and email at least not confirmed the reservation The hotel was booked for the night and instead of offering any help finding another acomodation , the Staff basically told us not our problem here's the door, in the middle of the night!!! Just be careful if you don't want to spend a night at the airport even with a ”confirmed” reservation.
DDr. T The TravelerTo start my review I will point out the positive things which were unfortunately not that many.
The hotel is well located to most everything in Madrid via Metro or walking distance to all restaurants and shopping wishing the center of town. Great foodie destinations and shopping are close by, and that’s where the positive comments will stop.
Upon checking in the first signs of poor service were obviously there. They mentioned that because I booked via the “App” Trip.com or other then we would not be considered like others who booked via their own site or preferred partners.
The room was on the first floor and next to the housekeeper room which was non-stop and especially first thing early morning was my alarm clock at 7am everyday whilst on my vacation, so clearly not a a good thing.
Second and another very important issue was the A/C which didn’t work correctly and was making noise, the room was warm and humid the whole time, I mentioned to the reception within 10min of checking in, 4 nights and nothing was done to improve or correct this issue.
Any request or comment was never taken in a professional, responsible or respectful way. As I was on a well deserved vacation I didn’t want to get angry and cause more stress to myself, but I was clear that I would not let this pass without commenting on it.
The breakfast was good, clean but very limited in regards to selection. When requesting your eggs as they mentioned at each table the request was always ignored and just whatever was available even cold eggs as times were sent out. I had to request each day that my eggs were to be prepared soft/runny and they usually brought out cold m, dry and overcooked. So they would give me a look when I asked to please prepare as requested and then after some time they would come back with the order as mentioned.
Over all it was an effort that I don’t need or want at each stage of the interaction with staff and the facility.
I will stick to my usual Usual choice which is Bonvoy group of hotels next time.
GGuest UserModern new hotel! Responsive staff always ready to help! The rooms are small but everything is very well thought out! The only thing that was not convenient was the location of the hotel! There are no shops, restaurants nearby and nowhere to even buy water! To the airport 20 minutes about 25 euros
GGuest UserFirst the place was not easy to find as it was just a littled door in an alley. Once you find it, it was ok. The appartment was not exactly as in the pictures, but it was still great. There was an elevator (thank God!) and the building was pretty quiet. The appartment is located right in the center, 10-minute walk from Plaza España and 200 metres from Gran Via and Chueca Metro Stations, and lots and lots of restaurants and stores. Be aware, you get the code to the appartment only when you do your online check in AND pay a deposit (for damage and stuff) online. If you are not connected and don't have access to email it may be an issue. In my case, i only checked my email once or twice a week (missed the one for deposit obviously) - but it worked out fine in the end.
Rooms very basic, our room had a broken sink with 3x cracks in it, but did have clean bed linen and towels, shwer was hot....aircon was good, kitchenette ok.? no kettle so used a pan. The male staff member that checked us in was rude and unhlpfull. Apparently all rooms in this place had.. ###” recently been refurbished??🤣🤣 ” ### poor soap dispensers 1 of which was broken😅😅....***. ” think green washing up liquid for soap ” **** and the cheapest of toilet roll.... We were here (all 128 of us for the Andre Rieu concert)....3x coaches..in total in this and the sister place/ hotel the Genova. My /our breakfast was poor and you had to go to reception for a ” ticket for breakfast 🤣 ” then leave the hotel and go to the tapas bar next door??....whats all that abou? Breakfast was €5 apparently...1xcoffee, 1 xjuice and 1x crossiont or 1x tostada😂 it was a joke really 😣😂😂....no bar in hotel? It was more like a hostel really...not God value for money...asvwe were within a group package it's difficult to work out costings for our stay 8th to 11th February 2022? Costs next week are approximately €67- €75 per night.....all in all not a happy person, would have not booked had we been coining independently. Would I stay here again/recommend? Not a hope in hell.
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