Top Hotels with Gyms in Madrid

I really love this hotel. I welcome cakes and bear candy on the first day. It is delicious, and the quality of the toiletries is very good. The hotel has a free mobile internet, a deposit of 200 Euros, and a refund. The breakfast area is small but it is really pleasant. Sitting on the balcony and enjoying the sun and tea, it is full of holiday. I will definitely stay again next time.

We stayed here for a weekend break, smooth check-in and staff were Brilliant and helpful,hotel was spotless, the rooms were spacious and comfortable and spoilt with the view of Madrid,view bar was fabulous,wifi was brilliant and breakfast was wow especially the omelettes, will be definitely be returning, thanks Riu Plaza for a brilliant break

The staff was very friendly and welcoming, they upgraded me at check in to a very nice suite for no extra charge! The room was very large and super chic & clean. The rooftop pool was an amazing amenity that we great use of during our stay. Staff members Jamie, Martin and Iva were amazing and made my first trip to Madrid one to remember. I will definitely be coming back and staying at the Axel.

The hotel is in a very central location at Gran Via (main shopping street). Metro station is just a few meters away. The staff is very friendly and the rooms are quite big. There is also a nice rooftop bar with good cocktails. Due to the location the hotel is great for a weekend trip to Madrid. I would definitely stay there again.

Staff was nice and allowed an early check in. Great location with the train station a five minute walk. The Prado and the plaza Mayor both very walkable. Plus, there are a number of excellent restaurants in the area. The downside is the street noise. We had a room on the 5th floor without AC which required us to have our windows open and the noise from the very busy street was deafening. And at 3 am people returning from their night out partying- laughing and yelling could be heard. I think the rooms are clean and the bed is comfortable. But, I would recommend a room high up with AC or in the back of the hotel.

Room was nice but I expected much more interesting decor from the ads. Area was very subdued, I think the restaurant was closed, maybe because of off season. Bed was comfortable and room was adequate. Liked the room darkening shades. Front desk help very nice and helpful with transportation questions. Overall harder to get to than I needed.

Lovely hotel, amazingly centrally situated, and so we were able to walk to all the things we needed to see and do. Breakfast excellent with a good choice of hot and cold food. Staff generally very kind and polite. Our one complaint was that the TV in the bedroom we had, kept losing or freezing the picture on the BBC world news channel, and a small icon kept appearing from LG, which after waiting a while restored the screen. We complained about this on the first morning we were there, and the reception noted it and siad an engineer would go and attend to it. This was not done and for the whole stay sadly we were frustrated by the TV which was really of no use to us what so ever. I have read other similar stories on Tripadvisor about the same complaint, and so clearly the hotel is aware of the problem but seemingly chooses not to do anything about it. This is a shame, beacuse something so easy, and expected would make a huge difference to one's enjoyment of the room. Other than that, really we had no complaints, and would certainly stay again.

We stayed at the Hotel Opera recently for the second time, to celebrate a special Wedding Anniversary. We had an absolutely wonderful time. The hotel is centrally located, right next to the Opera House and close to all the attractions of central Madrid. We had nothing but excellent service from the staff throughout our whole stay - they are very responsive and helpful. The room is spacious, clean and comfortable with everything you need including a few little extras like a comb and shoeshine. Breakfast was excellent every morning, a great choice of English-style and continental offerings, The Spanish tortilla and home-made fruit tarts are particularly recommended. You need to book breakfast at a specific time, and this avoids the ”scrum” that some previous reviewers have described. Just two things prevent me giving a 5-star review. First of all it is some time since the hotel was refurbished so some of the fittings are starting to look a little tired. Secondly the cafe has changed since we were last there, it used to be possible to get tapas-style snacks from a counter display 24/7, now it is table service with hot food only available when the kitchen is open - in the evening it starts serving at 8pm which is a little late for us, so if you feel the same you need to go out to one of the many good tapas bars around. But overall we love this hotel and will certainly revisit!

Excellent staff- everyone was so friendly and helpful. We arrived very early from international flight and they let us check in early. Great location to walk to museums and great restaurants. Rooftop bar and pool were very nice- again, super friendly service. Nice complimentary bottled water and chocolates brought to the room in the evening. Needed to get shoes shined and they got it done for me. Nice artwork throughout hotel. Didn’t charge for drinks in mini fridge- nice touch. Did I mention how friendly everyone is?

A nice hotel with many lovely features on each floor , shame about no coffee making facilities in room a huge disappointment as it’s the first thing we like when we wake up , only ate in hotel once food was terrible for a 5 star had to send my husband’s back and got a very cold response from waitress , put things on our table we didn’t ask for and expected us to pay €12 for a bit of bread it’s not how it should be , we were not willing to pay the full bill and the waitress was rude and if looks could kill , receptionist were helpful and sorted any issues out we had , please employ staff that know how to be with customers it stopped us eating there again at the very expensive cost.location was okay but not as central as we were lead to believe but still worth a visit just for the style . Please be warned the pool is ice cold as not heated and lots of the hotel was closed so we didn’t get to use most of it and that was disappointing as it was one of the reasons we booked with them.it wasn’t a cheap hotel we were a couple with our parents and expect coffee making facilities in our room at that cost. Please take that on board hotel owners .