Hotels near SM Hypermarket North Harbour in Manila

During my recent 3-day, 2-night stay at Swiss-Belhotel Blulane in Manila, the overall experience left much to be desired. While the hotel had potential, the importance of providing quality service to guests seemed inconsistent. Firstly, there was a noticeable discrepancy in the service provided by the on-the-job trainees. While some displayed genuine warmth and eagerness to assist, others seemed hesitant, particularly when they perceived that a guest might not offer a tip. This attitude detracted from the overall guest experience and contradicted the essence of hospitality, which should prioritize genuine care and assistance regardless of gratuity. Additionally, the functionality of the elevators was a significant inconvenience. With only one elevator in operation, guests frequently experienced delays and overcrowding, resulting in frustration and inconvenience. This issue significantly impacted the efficiency of guest movement within the hotel and should be addressed promptly to enhance overall satisfaction. In conclusion, while this hotel in Manila has potential, there are notable areas for improvement, particularly in ensuring consistent and genuine guest service and addressing operational inefficiencies such as elevator functionality. By instilling in all staff members, including trainees, a genuine commitment to hospitality and service excellence, the hotel can elevate the overall guest experience and distinguish itself as a premier destination for travelers.

The place is pretty clean. Tha staffs and are very approachable and accommodating. I genuinely enjoyed my stay there.

We are located on the 6th floor and the front of us is under construction. But it's ok. We enjoyed our stay even though the aircon kept on turning off. The remote of the tv does not function ,we use the button at the back of the tv to change channels and volume up and down. It is near SM Moa, there is a jollibee and 7/11 at the side of the hotel. Walking distance to Baclaran church. So far it's been a good stay.

My stay at Heritage Hotel was comfortable and enjoyable, with well-maintained rooms and friendly staff. However, I was disappointed that the hotel did not deliver the bottle of water we had ordered. This was a minor oversight in an otherwise pleasant experience.

The hotel has good clean rooms. The staff are friendly and helpful. There is a conveinence Seven 11 shop located within the premise. There is no Restaurant but there are great restaurants within walking distances in the neighbourhood. Safety is guaranteed. Good for both long term and short stay.

Last minute booking made st Red Planet after finding out that they actually have an available parking space. The hotel provides basic amenities such as a very comfortable white comforter with decent size rooms. Not much to do at the hotel as they do not offer other services. Food can be brought outside and bring in to the room, but there is a Sports Bar by the reception entrance which offers food options, drinks and entertainment. The hotel is also just walks away from the sprawling bars and restaurants in Poblacion,the new and booming trendy spot these days.

I had an amazing stay at this hotel Belmont it's accessible at the airport terminal 3. I just pass at runway manila so it's easy it's not very far though just a walking distance and gladly I discovered cuz last time we just took a grab taxi knowing it's only infront of the airport.their buffet breakfast are nice too.deliciouso☕😋.the room is very clean and neat and good for relaxation.they have an infinity pool at the rooftop too..it's very windy there...highly recommend on this hotel Belmont though it's kind of expensive but it's worth the price..the staffs are kind and friendly too

This hotel is under management of a grander Manila Hotel. Rooms are large and modern, the servgice ipeccable, and breakfast is great. It also has a very good Chinese retsuaryrant. Curiously, it does not have the bar. I stayed two months until it closed due to covid. It is only about ten minutes walk form large SM shopping centre . Highly recommended

This hotel stands out as the ultimate choice for travelers seeking seamless access to the airport. Its unparalleled convenience, with just a brief 15-minute stroll to reach the terminals, sets it apart as the prime accommodation for those with flight schedules to meet. While I didn't indulge in the breakfast offerings or take advantage of the pool facilities, the room itself exuded cleanliness and comfort without any qualms. Such a remarkable stay leaves me pondering that even if proximity to the airport weren't a factor, I'd still strongly contemplate returning to this exceptional establishment.

pros great, functional hotel :) overall excellent overnight stay v close to concert venue comfy bed lots of sockets for remote work the gelato at indulge was SO good con arrived at 4pm, and yet my room was not ready for check-in released by 5 pm :S front desk explained they were at 100% occupancy fully understand but management will need to look into housekeeping perhaps ?? front desk advised me to ask for late check out to compensate the delay was offered comp late check out until 1 pm only next day i had to kindly ask if they could extend until 2pm and they agreed on another note, in-room dining bit slow ordered bottled drinks and cutleries at midnight and was advised it will take 45-60 mins! i offered i will just get it from the restaurant downstairs as i could not wait that long but they insisted it will be delivered and they managed to get it down to 20 mins -fine by me also ordered in the morning, took them almost half an hour to deliver 2 bottles of water..