Best Hotels near Safari Morocco, Marrakech

Dirty cutlery, noisy location and poor service…. First problem, I was staying on the four floor, which was an issue as one lift was out of action and the other two lifts are unbelievably slow. The room was dark and even with the lights on difficult to see anything without the use of a torch. Thankfully my room was facing the pool as many colleagues who also had been staying complained of noise through the night from the road, obviously in rooms that had been facing the road. I still had an 8am wake up from the building site next door though. I only had breakfast at the hotel - but found the cutlery dirty and some cutlery had some sticky residue on them. Food was ok but far from the standard I had found in some of the local restaurants. At checkout I had a problem with the laundry bill, I was offered only a 5% discount on the laundry. I ended up paying in full after being threatened by the police for taking a photo of the invoice. Once in my taxi, back to the airport the taxi driver said there is always a problem with the hotel at checkout….clearly not an isolated case. The hotel did have some old charm but very much tainted by poor service, dirty cutlery and a noisy location. Avoid.

The hotel is amazing the staff the food the services… everything is wonderful. Essadi hotel located in te city center where everything is closed: restaurants, drug stores, coffee shops and supermarkets. I recommend it strongly and hope you will enjoy it as we did 😌

I have been a regular customer at the Sofitel Marrakech for over 12 years the experience has always been top class - It’s my favourite hotel in Marrakech.

Regarding the room, a mixed start to my stay and a first evening, being very manic and looking at cleanliness, my first room was very dusty and poorly insulated, the next day, the reception team told me about it. changed rooms, much less dust but not up to my expectations, I think the rooms need a little more maintenance and refreshing. Regarding the common areas, cleanliness is excellent and hydroalcoholic gel is available. As for the gym and the swimming pool, great I have nothing to say, very well maintained. The catering is correct too bad some of the hotel's restaurants are closed due to the Covid. The agents at the reception, catering, SPA and swimming pool are attentive and are very responsive. Too bad there is no possibility of transfer from the airport which is very nice when you land at 11:50 pm. Finally, the stay went well despite some improvements to be made and a sense of detail to be developed. Thank you for this stay.

Very nice central location. Small buffet selection but good food. The streets are loud at night but expected with the fairly central location. Rooms are very comfortable and feel safe and the air conditioning is very much appreciated in the summer heat.

The gardens and pool are beautiful, well kept, clean and very relaxing. Low music on in the background. Plenty of sunbeds. Drinks brought to you. But - inside the hotel is very different to the outside. The hotel is very dated. Our room to be fair, wasn't the nicest. The bed was rock hard and we both had back aches the next day. The room was cleaned daily but it's the little things that aren't so little anymore. The build up of grout and silicone turning black and broken tiles in the bathroom. Dirty cups to rinse your mouth out. The bedding is too short for your feet. Not kidding,! The plus side was we had a balcony to sit out on. Hot water. We met the cleaner and she was very friendly. We only had breakfast. Very minimal choice but enough to fill you up. Eggs, ham, cheese, tomato, cucumber, cereal, milk, cakes and croissants, handmade flat bread and coffee. No tea. We bought pizza a few times for lunch, quite nice but the salad tasted off so we didn't buy that again. Drinks at the bar, cocktails, beer, spirits. Nice big lounge to sit in next to the bar. The location is definitely up there with the best. Short walking distance to everything. The staff, I have to say, are very friendly. All of them. The bar staff especially. Had some nice chats with them. We found to be the only English as everyone there was French. This didn't bother us. This hotel could be really good if it had an overhaul. For instance, the balcony door lock kept falling off. We were in room 245. A lick of paint, finishing touches sorted out. Made a bit more modern. My 3 is based on average/good. We enjoyed our stay. But glad we only done 3 nights as the bed so hard. If the hotel was as good as it's gardens, I would have given more stars. You get what you pay for. I knew it wasn't going to be outstanding, I definitely feel I got my money's worth. But I hope my comments are taken on board as this could really help the hotel going forward. Also the cost of food a tad high for what you get.

NE RESERVEZ PAS - AVOID AT ALL COSTS- This hotel must be avoided at all costs!!!!! Do not trust positive ratings, they cannot be trusted and have been paid for. Evitez cet hotel a tout prix!!!! Ne croyez pas les avis postifs, achetes a moindre cout par cet hotel. Ditry bedsheets provided everyday, stained towels everyday, broken plugs in the bathrooms (!!!!), no AC, very small pool, broken shower heads, a very aggressive manager. We left before the end of our stay to a different hotel. This place is not safe! Draps sales, literie douteuse, piscine trop petite, equipements a l'abandon, un manager aggressif, prises murales exposees dans les salle de bains!!, draps dechires, Nous avons exige un remboursement de nos frais. Nous avons quittes l'hotel avant la fin de notre sejour. Nous n'etions pas en securite!

The facilities in the room are relatively old, the TV is still a big box, but other facilities are relatively complete, the specifics of not including breakfast are not clear, the overall comparison is quite satisfactory.

The hotel is very beautiful, with a large pool. The near airport but the passage of the aircraft that overflies the hotel was not a concern. Beautiful room with comfortable bed Various breakfast buffet Hot and pleasant staff Location 10 minutes by taxi from Jemaa Elf Na Square