Hotels Near Printemps in Marseille

Went for a long weekend to see the city and it’s history, really enjoyed our time, 3 days was plenty to see everything. The hotel was in a fantastic location, right near the Metro. Everyone was friendly in the hotel, and spoke English very well which was useful as our French isn’t great. Couldn’t have asked for anything more, also the deposit was paid back straight away on the same day in full. Highly recommend.

First, the hotel is just outside the station- less than 2 minutes walk. second, the entry into the hotel is as seen in the pix. little walk through and people sitting and enjoying the silence. lobby is friendly and welcoming. there is restaurant inside with lively TV/music. receptionists are welcoming and checkin was fast. nice corridors on the 2nd floor and the room for three was spacious. a sofa cum bed was comfortable. window overlooking the parking lot. gives privacy. from the hotel one can take a metro ticket 5.20 euros for 24 hours and go anywhere. the breakfast is part in restaurant and outdoors - the latter is heavenly. little fruit and vegetable plants. very good fair- detox water, croissants, fresh fruit, yogurt, tea, coffee, fresh orange juice you can make for self,...good for vegetarians too. would recommend to everyone. only positives for this hotel and it is well priced. in night one can jsut sit in open and enjoy the silence. Go for it.

My wife and I really enjoyed our stay at the Alex hotel. Conveniently located near the train and bus station. Our room (702), was large and clean, with newer furniture, carpet, and all the amenities. Staff were very friendly and helpful, and spoke English which was so helpful for us and our limited French. Great experience. The only draw-back was the neighborhood, which was more impoverished. The Alex hotel, courtyard and lounge were such a joy and reprieve for us after our long days touring around M****ille. We intentionally chose the Alex hotel over the Port area hotels, due to the peace and quiet, and it was well worth it.

Location was fantastic , just opposite m****ille Saint Charles station . Checkin staff was friendly. the supermarket was just next door making it very convenient.

Value for money was great. The room was very clean and kitchenette was complete. But the refrigerator wasn’t working at all…so we couldn’t keep anything cold. Air-conditioning was very effective and quiet. Location was not great, but good — it was super near Gare Saint-Charles, but around a 10-15min walk to the Old Port. Nevertheless, I would recommend this aparthotel.

Although our stay was fine, we had a very bad experience. My brother-in-law forgot his tablet in his room. He had left it on the floor near the wall and in the morning upon drawing the curtains open the tablet was hidden behind so he didn't see it. Arriving in our next hotel destination (Villeneuve-Loubet) he realized the tablet was left in Toyoko-Inn. He immediately called the hotel and the security guy told him no tablet was found. He went to personally check the room that happened to be empty as no guest was in that room that night. He then told my brother-in-law he didn't find anything. We called the hotel again the following day and we got the same answer. We sent an e-mail to the hotel manager only to get the same answer. Since there was no other guest in that room it seems that only people from the hotel entered it. We can not believe a tablet can vanish without a human intervention so we suspect that somebody from the hotel found it but didn't deliver it to the reception. This matter ruined the remaining days of our vacation and left a bitter taste in our mouths. I sent a complaint to the Tourism Office in M****illes but they couldn't answer me as they are on public holidays! So, if you stay in that hotel double and triple check your room before you leave because if something valuable is forgotten it's more than certain it won't be recovered or compensated.

Excellent reception, friendly staff, excellent bed comfort , the cleaning of the bathroom can be better done. The nearness of public transport and shopping centres makes a hotel to be recommended without hesitation.

What makes this place special are the people. Yes, it is modern, tastefully designed and immaculate with great access to public transport and a couple of local treasures, the front desk with Tata, Tania and Sujata, complete with broad smiles and great local knowledge are a compliment to manager Emmanuel and Mr Fixit, Julian.

The hotel itself was ok. And the breakfast spread was quite nice. But a couple of problems: when we got to the room there was no toilet paper (or facial tissues). We picked some TP up from the front desk. Then when we went out, we put the “do not disturb” sign out. They came in anyway and remade the bed, but still didn’t bring any facial tissues. But the worst thing is we scheduled a shuttle to the nearby Vitrolles train station for 8:40. The train on Sat comes once an hour, so should have been plenty of time to catch the 9am train. Well the shuttle didn’t show up until about 8:54, and we missed the train. Tue annoying thing is I asked the front desk lady when the shuttle would arrive and she told me two minutes. If it had really been two minutes we would have made it. Or if she told me it would be late we could have walked (it’s like a 10- minute walk). Instead I’m sitting here waiting for an hour for the next train, so I figured I would write a review with all this extra time…