Top 5-Star Hotels in Matsumoto

We wanted to treat ourselves for an anniversary so booked in for a night. It is not cheap - we paid SGD 770 for the night, but it was a good experience all the way from check in to check out. The price includes dinner, which was plated beautifully and featured items like lobster sashimi, beef stew and bracken tempura. Breakfast was done buffet style and had both Japanese and Weatern dishes. There are onsens as well. We opted to pay 3000 yen for a private couple onsen for 45 minutes, but there are also public baths on the 4th floor. The bath on the 3rd floor, just off reception, switches between males in the morning and the ladies in the evening. The room was largish and I loved that the yukatas came in a variety of sizes. There is no room clean up till check out, but they do lay futon beds in the room. The room was well appointed and had a great view, small fridge, a safe, and coffee and tea making facilities. There was even a coffee bean grinder. There were ample power points. Wifi was okay though it did drop now and then. There are separate toilet and shower rooms. There is a souvenir cum general store in the lobby where you can even buy condensed milk ice cream. Staff are friendly and efficient. They do have a free shuttle bus from 5 pm at the Matsumoto train station to the hotel, and one the following morning at 9 am and 10 am back to the station.

Less than 5 minutes walk from JR station, my moderate twin room is very spacious and comes with a work desk. Beddings are very comfortable and plenty of amenities are provided. They even have complimentary supper service at night. We didn't get to try the breakfast but they look great with a lot of varieties. This is a great place to stay in Matsumoto.

This quirky but comfortable hotel won't necessarily wow you but they get the details right. Quaint architecture, comfortable yukata, very nice service (in particular they were very sweet when dealing with a lost passport situation!). A 12 min walk from the station, nice emphasis on local crafts, and very close to the matsumoto castle.

This hotel was booked as part of tour of Japan and we were there for only 1 night. As a solo traveller I was allocated a single room which was very small. It did however have a large bed which based on the space available was probably too big for the room. In order to get my case open to just get a small number of items I needed for one night I had to rearrange the chair and table so I could get the case open. The “closet” if you can call it that, was so small it only had 3 hangers and was probably only about 18inches wide right next to the door. I wouldn’t want to stay in this room more than one night. On the basis you pay a single supplement I find it poor that we solo travellers are given such small and inadequate rooms. In addition, as a tour from the UK, hardly anyone spoke English so it was hard to get the staff to understand when something went wrong, like my kettle which wasn’t working. In credit to the Reception staff, once I finally managed to get him to understand the problem he resolved it very quickly. Finally when we went to breakfast at 7.45am they were already full and we had to wait about 10 mins or so, then a number of the breakfast items had run out. There were 2 coach tours in and they didn’t seem to be able to cope or cater for the amount of people there. I did find the staff very friendly and helpful, so it certainly isn’t their fault. I wouldn’t recommend it for solo travellers.

~7min walk from Matsumoto station with many food options nearby, on usual days. We went on 31 Dec to 1 Jan and the streets were empty; shops were 99% closed, except for Parco / big malls. Hotel staffs were super helpful and friendly. I loved the shoe locker concept at the main entrance of the hotel; you lock your shoes and go barefooted around the hotel. Hotel staff assisted to check on available restaurant opening hours, as well as reservation on 31 Dec since we weren't sure if places were open. Onsen (both indoor and outdoor) was the best, coupled with complimentary laundry facility (dryer at 100yen). Shampoo and body wash were all available for use. There are vending machines at the common area outside the bathroom. Complimentary ramen at night (do check with the hotel on the timing). Soba over new year's countdown at midnight was yummy. Wonderful overall experience. Will explore Onyado in other cities in future!

A super hotel, convenient for both Matsumoto train and bus stations, with the best breakfast in Japan! We stayed for two nights in a twin room, which was reasonably sized, with a small seating area. Everything was spotlessly clean, with a compact bathroom and decent over the bath shower. The hotel has excellent facilities, including two laundry rooms, so we were able to get our washing done for 300 yen a load. You can monitor the progress of your washing and drying from your bedroom TV, which also tells you how busy the breakfast room is! The breakfast was amazing! Such an incredible array of sweet and savoury dishes, including roasted pumpkin in sesame which was divine. Reception staff spoke good English and were very polite and helpful. A really nice hotel for visiting beautiful Matsumoto Castle and the Yayoi Kusama exhibition at the City Museum of Art. We would definitely recommend it.

We stayed at a number of Ryokans of various price points throughout our honeymoon trip to Japan and this one was such a pleasant surprise. The decor has a throwback 70s-80s vibe that would suit a Wes Anderson film and the attitude is a nice mixture of traditional ryokan hospitality and modern style. The rooms are spacious for ryokans (which, warning to Americans, might feel smaller than western hotels), and the baths are just lovely. We used both the public and private baths, and enjoyed our time in both. If this hotel wanted to rebrand as a quirky, hip spot for young westerners they could, but you get the sense that they enjoy catering to their Japanese clientele and providing an affordable yet luxurious experience. We spent one night at a $600 a night ryokan and the experience between the two was honestly comparable. Furthermore, Matsumoto is a lovely town, and if you want to add a day trip to your Japanese itinerary do yourself a favor and stay at the beautiful Hotel Tamanoyu.

I give this hotel an ”Excellent” simply because we loved it. If you are in Kamikochi and you stay here I hope you love it too. I recommend that you get off the bus at the Imperial Hotel and walk to the hotel from there. It is much closer than the main bus station. The hotel is right in front of the river and is surrounded by nature. It is not a high traffic tourist spot. Amazing place. The day we arrive it was raining and cold. The hotel offer ponchos, umbrellas, etc...hot drinks and snacks in the lounge almost all day. We arrive at about 10:00 to drop our bags and did a pre check-in (check in time was 14:00), but we came back at 13:00 since it was cold and raining and my wife and 8 year old did not want to walk anymore. However our room was ready so we settled in and loved it. The room was a corner so it was bright, and we had a view of the river and a tree with birds in it. Great. The onsen opened at 15:00 and felt great. It has an inside and outside bath. Not big but just felt perfect. Everything was very clean and well maintained. Dinner and breakfast buffet were just great. My daughter has allergies and her food was perfect. The service was always friendly and excellent. Night time stars were amazing. Kamikochi is beautiful. Great hotel in Kamikochi.

Excellent traditional ryokan experience. Wonderful dinners and breakfasts every day, and the private reservable onsen was exactly what we were looking for. The area does require a cab ride from downtown Matsumoto but the very attentive staff asked every day when we would like the cab to arrive, making it easy to get back into town. Also being this far out meant it was a quiet and peaceful neighborhood. Great stay, would absolutely go back.

The staff, service, facilities, and room were top notch. Once our stay was booked, we received an email questionnaire. We are both vegan and they accommodated our preference. asking for our preferences. You can select between Japanese and French cuisine. We both opted for Japanese. When we arrived, they staff greeted us kindly and it was a delightful surprise to be led into a room filled with Christmas decorations. We booked the ”Standard Zen Suite” and were not disappointed. It comes with your own private indoor-outdoor onsen. It was heaven. If you are new to onsen, they also provide helpful instructions upon arrival that you can read. It was my absolute favorite onsen experience. There are three different onsens for guests, each separated by gender. They also provide popsicles, hot/cold tea, in addition to the standard shampoo, conditioner, body wash, hair tonic, skin lotion etc. When we were there they had two shuttles which ran from Matsumoto Station to pick you up. One at 3:15 pm and another at 4:30 pm. We would both love to return!