Dogo-Kan Reviews

Everything is just average. I have experienced ryokan a lot before, this hotel-ryokan is quite normal. Honestly the food (gaiseki) was not that great as much as my prior experince at other ryokan. Just enjoy the vibe and onsen.

very accommodating service for my family. Beautiful and well maintained place with great customer care. My mother was very satisfied and was happy.

Overall great experience if you're coming outside of Japan But building itself is very old and restaurant could look better, it looked like convention hall

The place to go to try Japanese fine dining, kaiseki. I was grateful for the kaiseki throughout my stay, and the hot springs were clean and nice. Room conditions will vary depending on the price, but overall it seemed like an old facility, but it felt like a really neat model of traditional Japanese lodging. The location is reasonably quiet and close to Dogo Onsen Station.

Good location, big room, rich breakfast. The kaiseki dinner was booked too late and it was already full early in the morning, so it was a pity that I couldn’t try it.

料理ごとに器が変わるのが、感動でした。 しかも、夕食と朝食で同じ器には出会えません。※料理ごとに器が違います。 お料理も丁寧で、こじんまりと量的にもちょうどよく、とても良かったです。

My husband and I are enjoying a hot spring inn. The facilities were pretty average, the large communal bath that I was looking forward to didn't feel like a hot spring, and the food was average. The scenery was not as good as I expected since it is one of the three oldest springs in Japan. I wonder if the staff responded well. The Dogo Onsen main building, which is a tourist attraction, was being renovated, so it was a shame that the bathhouse was an old public bathhouse, and the surrounding shopping street couldn't feel the atmosphere of a hot spring.

Before evaluating the service, I had the worst feeling of any ryokan I've ever stayed at. Well, it's okay because I'm not going anymore.

It's been a long time since I've been impressed by the service that can carry the car to the parking lot. Breakfast is Japanese food, and all the rice is so delicious that you can replace the rice! I was particularly impressed by the delicious miso soup with clams. There was a simple massager in the room, but it's hard to use because it can't be reclined, so it may not be necessary... The 4 massagers at the entrance to the public bath are the best! It's free too. "I used it every time I went to the bathroom." "The water bath in the sauna was so small that it was difficult to enter." "Is it dangerous for the elderly?" Compared to the size of the hotel, the open-air bath could have been a little bigger. I think.

It's a large inn and the prices are reasonable, so I think it's whether you can enjoy the standard specifications rather than customization. For example, the person who served us dinner was probably a young man working part-time as a student, but it was refreshing, and we could see that he had put some effort into making a large amount of food at once. I was told that room cleaning would start around 9:30 when I checked in, but it started earlier than that. It was amazing to see so many staff cleaning at once. As mentioned above, as mentioned in some reviews, perfect hospitality is not provided, but I got the impression that individual staff members were making various efforts based on the manual, just like at a large theme park. . Overall, this is a ryokan that you can fully enjoy.

I felt like I was taken by surprise. It was a wonderful inn that exceeded my imagination. I would like to go again. The building is relatively new and has intricate details everywhere, so it was fun just to be there. The rooms inside the building were purely Japanese, yet modern. It was really comfortable. I recommend having your meal in your room. The waitresses in kimono were working hard. I was impressed that they were young and doing so well. The other hotel staff were all wonderful as well. The food was delicious and I was very satisfied.

I hate Mammoth Hotels, but there were so few other people here that I couldn't believe they were accommodating a large number of people, and even when I ate in the private room, I hardly met anyone. What is especially noteworthy is the carefully designed tea room. The quality is so high that you can't believe it's inside a concrete building, and when you ask about it, you'll be convinced that it was made by a craftsman from Kyoto who stayed there for a long time. The inside of the hotel was decorated with Ohara-style decorations, giving it the feel of a high-class inn. However, it's a bit old so it's not shiny, but I was able to really feel the hospitality of the employees. This ryokan changed the impression that it was too big to handle. I will visit again.

Stayed for our wedding anniversary. I was very disappointed because I was expecting high quality service after reading reviews. First of all, the person in charge of the room was Mr. Nakai, who was in training. It was an unfamiliar look, but I could tell that they were working hard, so at that point I didn't really care. Next, we had dinner at Hanasuki. The person who arrived there was also a young foreign man in training. Everything was lacking, such as the explanation of the food, the timing of serving, and how to lower the food. I had to wait 30 minutes for the meat dish before the chopstick rest, and when I thought it finally came out, the meat was cold and hard. Of course, it may be the right temperature, but even if I was told that at that time, I could only feel distrust and could not enjoy the food at all. Still, since it was a long-awaited trip, I changed my mind and greeted breakfast the next day. When I sat down, a veteran woman explained the dishes. After a little while, they brought dessert, and I was told that it would be over here. After that, when I looked at the menu, I noticed that one item (dashi roll*, mentaiko) was missing, so I called the staff by pressing the bell. A foreign woman different from the first person came and asked about the matter. A few minutes later, the veteran male staff brought the dashimaki* and mentaiko without any apology, as if they were meant to be served later. I pointed it out after being told that this was the end of it for me, so it doesn't work as expected. If you hadn't pointed it out, would you have forgotten about it? I felt like I was being licked. At nearly 40,000 yen per person per night, I don't think this quality is possible. To be honest, this is the first time I've felt so uncomfortable. Most of the staff who passed each other in the hotel and the staff at the restaurant were amiable and nice people, but everyone who came to us was in training. Do you think that I won't complain because I'm a young man? There are limits. I have experience in having trainees wait on customers in the past, and I understand that it can't be helped, but there is still a level that I can put out in front of customers. Even veteran staff can't change their attitude depending on the customer base. When a trainee is assigned, at least a word from a veteran person at the beginning will increase the tolerance of the customer. I don't want people coming to stay to feel the same as me, so please consider this.