Sofitel Melbourne on Collins

Sofitel Melbourne on Collins Reviews

Sofitel Melbourne on Collins

25 Collins St, Melbourne, Victoria, 3000, AustraliaView Hotel Details
Sofitel Melbourne on Collins
Sofitel Melbourne on CollinsSofitel Melbourne on CollinsSofitel Melbourne on Collins
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Sofitel Melbourne on Collins Guest Reviews

4.5/5
Great
113 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(113)
Positive reviews(12)
Reviews with photos/video(4)
Friendly owner(4)
Negative reviews(1)
Anonymous User
Superior King Room
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Great location easy access to transportation, food court and fancy restaurants. Great view from higher level. Would stay again!
boonnanida
Superior King Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The hotel’s prime location offers easy access to Melbourne’s top attractions, shopping districts, and cultural landmarks. It’s well-connected to public transport, making it convenient for exploring the city.
Response from Property: DearBoonnaninda,Thank you for telling us about your experience at the Sofitel Melbourne on Collins.It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. We look forward to seeing you again on your future visits to Melbourne.. Kind regards, Dagmara Bieda,Executive Secretary to General Manager
Anonymous User
Superior King Room
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Good location,staff are friendly and helpful. Beautiful hotel.
trip84826
Superior King Room
Stayed in Dec 2023
Solo travelers
18 review
4.5/5
Great
Posted on Dec 21, 2023
The best location at the top of Collins St... older 80s style big building which still feels really elegant especially with rooms updated in the past couple of years. Amazing views from every single room.
Philia
Superior King Room
Stayed in Oct 2023
Business travelers
16 review
4.0/5
Very Good
Posted on Oct 24, 2023
A good hotel with a good service. We will come again for next time
Xiaoshumiao_AUS_Buyer (shicha3xiaoshi)
Superior King Room
Stayed in Aug 2024
Family
59 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Environment: The hardware decoration design style is great~ The lobby is very high~~ Service: The front desk staff EIMEREH is enthusiastic and very considerate and provides professional service👍 Hygiene: The room is very clean and tidy, and the housekeeping department is responsive to any needs and provides timely services. The location is on the luxury street in the city center, and it is also quite close to Chinatown, so you can stroll all the way there.
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6/9
TF Ko
Superior King Room
Stayed in Jan 2024
Family
8 review
4.7/5
Amazing
Posted on Mar 16, 2024
The hotel itself is a very tall building, and the rooms are located on very high floors. The windows overlook the cityscape, which is very sunny! The room design is stylish, with a touch of French style! The room is quite spacious, especially the executive chair in the room, which is very comfortable! The only drawback is that there is not enough countertop to put items in the bathroom! Special praise for the front desk staff. When I checked in, they were very friendly and sincere. They took the trouble to solve my problems and efficiently!
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Guest User
Luxury Club King Room
Stayed in Mar 2023
Booked for others
104 review
5.0/5
Outstanding
Posted on Mar 17, 2023
The surrounding environment of the hotel searched on Ctrip seems to be very good. The hotel is located in the urban area and the transportation is convenient.
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ZED32
CLASSIC ROOM, 1 King Size Bed, City Views
Stayed in Jan 2022
Couples
2 review
3.5/5
Posted on Feb 2, 2022
The first time I drove a sports car, the parking guy trotted over to greet me every time and could remember my name. Later, my car was repaired, and this time I came with a car provided by the insurance company. I parked more than ten times for three days and three nights, and every time I was asked to wait, I couldn’t remember me every time, and every time I was asked why I was here, I was here to ****. Live directly next time crown.
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Anonymous User
Junior Suite
Stayed in Aug 2023
Travel with friends
49 review
5.0/5
Outstanding
Posted on Sep 7, 2023
The hotel is not bad
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Anonymous User
Superior King Room
Stayed in Feb 2022
Other
4 review
1.0/5
Posted on Feb 20, 2022
At 1.30 in the middle of the night, the noise upstairs is thief loud table mopping sound voice of speech really serve old decoration $65 for parking
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Response from Property: Thank you for your constructive feedback following your recent visit to Sofitel Melbourne on Collins, and it is with regret that we did not meet your expectations on this occasion. We are sorry we let you down in those areas described and I sincerely apologise for the impact this had on your experience here. I sincerely hope that you will reconsider and stay again in the future. Kind regards, Dagmara Bieda,Executive Secretary to General Manager