C. 17 104-108A, Vista Alegre, Merida, Yucatan, 97130, MexicoView Hotel Details
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1 night
Hilton Garden Inn Merida Guest Reviews
4.1/5
Very Good
110 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(110)
Positive reviews(9)
Negative reviews(1)
simplebutnotboring
Two Double Room
Stayed in Mar 2024
Couples
3 review
3.2/5
Posted on Apr 3, 2024
There are a lot of stains on the bedding and towels. Walmart is nearby.
Glafasa SA DE CV
King Room
Stayed in Jun 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Jun 26, 2024
wonderful
Aoleifeiren
King Room
Stayed in Apr 2024
Business travelers
7 review
4.5/5
Great
Posted on May 14, 2024
Overall good, there is Walmart and restaurants downstairs.
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Carolina Salasb
Two Double Room
Stayed in Oct 2023
Couples
6 review
4.7/5
Amazing
Posted on Oct 31, 2023
I loved the hotel except that the cleaning in the room was not very good, the sheet was dirty, what I did was remove it but I would recommend cleaning over saving water.
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Miguel
King Room
Stayed in Oct 2023
Family
5 review
2.5/5
Posted on Oct 30, 2023
The hotel has a good location almost in front of Plaza Altabrisa, that's where the positive ends
Negative:
They do not change the bedding in the rooms, when I checked in the first thing I do is carefully check the bed and sheets and pillows, it was filthy, the sheets with hair, stains of dirt and bodily fluids from previous guests
I had to ask them to actually put clean sheets
A situation as unpleasant as it is negative
If you decide to come to this hotel, I recommend that you check your bed carefully or you will have used and dirty sheets.
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Guest User
King Room
Stayed in Apr 2022
Business travelers
33 review
5.0/5
Outstanding
Posted on Apr 12, 2022
The hotel recommended by the customer is very safe and clean. It is the first choice for business trips.
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Bo
King Room
Stayed in Mar 2022
Travel with friends
6 review
5.0/5
Outstanding
Posted on May 4, 2022
Very good. There is a shopping mall in the building and the surrounding area is very safe. Just a little far from the city. But that's okay.
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Guest User
King Room
Stayed in Jan 2023
Couples
1 review
4.0/5
Very Good
Posted on Jan 24, 2023
Very nice and good service
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Anonymous User
Two Double Room
Stayed in Jul 2024
Family
4 review
3.7/5
Posted on Aug 1, 2024
Mejorar el servicio de limpieza en las habitaciones, tienen que ser más cuidadosos. Deben de saber el número de personas que se están quedando en la habitación para dejar el proporcional en toallas y artículos de aseo personal.