Hotel Plaza Venice

Hotel Plaza Venice Reviews

Hotel Plaza Venice

Viale Stazione, 36, Mestre, Veneto, 30171, ItalyView Hotel Details
Hotel Plaza Venice
Hotel Plaza VeniceHotel Plaza VeniceHotel Plaza Venice
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1 night

Hotel Plaza Venice Guest Reviews

4.4/5
Very Good
576 review
Verified reviews
Location4.6
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(576)
Positive reviews(549)
Reviews with photos/video(117)
Convenient location(159)
Easy to get around(155)
Close to train station(134)
Delicious breakfast(77)
Shower difficult to use(18)
Friendly front desk staff(13)
Luggage delivery service(10)
Large bathroom(10)
Negative reviews(27)
Guest User
Superior Room
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Good location where is close to the train station . However,you have to take a bus to the Venice main island. It takes about 10 minute. Staff are very nice and helpful and wifi is good. If you do not choose to stay at Venice main island , I will recommend you to choose.
Response from Property: Thank you so much for such a great review, loving it! Looking forward to having you back! Gianluca [Sales and Marketing Team]
Ng Yoon Loke
Classic Room
Stayed in Jan 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Feb 2, 2024
Good location, just opposite the mestre station. Room is clean with large bathroom. The only negative thing is that the bathroom hot water pressure is low.
Response from Property: Many thanks for having shared your feedback. We are delighted to read you had a pleasant stay and we would like to host you again soon!Gianluca (Sales&Marketing Team)
Guest User
Classic Room
Stayed in Jul 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Located just outside the Mestre station was such a huge deal for me as it was easy for me catch the train to Venice and other neighbouring towns I wanted to visit. They provided robes and the room was nice and clean with comfortable pillows. However as a tea drinker they didn’t provide a kettle and tea on the rooms which is the only downside of staying here but overall I enjoyed my stay there.
Response from Property: Thank you for your feedback! We're delighted to hear that our convenient location near the Mestre station made your travels easier and that you found the room clean and comfortable. We're glad you enjoyed your stay overall and hope to welcome you back in the future.Gianluca (Sales&Marketing Team)
Guest User
Classic Room
Stayed in Jul 2024
Couples
1 review
3.7/5
Posted on Jul 21, 2024
This was a convenient location as it was across the street from the Venice Mestre train station. I personally used the train station throughout my stay so this was a plus for me. There were several restaurants near that were amazing in which I recommend trying Pasta & Pizza e non solo. I would also recommend eating breakfast in the restaurant connected to the lobby. Cleanliness wise the water from the shower would leak out. We were given new towels and trash was taken out everyday. I am from the U.S. so I am used to AC systems. The hotel did have AC although the air was barely coming out. This plus the fact that I traveled to Italy when it was under a heat advisory, I had a hard time cooling down. All in all it is a convenient stay
Response from Property: Thank you! We really appreciate you dedicated some of your time to review us! Gianluca (Sales&Marketing Team)
Guest User
Classic Double Or Twin Room
Stayed in Jul 2024
Couples
1 review
2.7/5
Posted on Jul 6, 2024
Directly opposite the station, immediate area a little bit suspect. Odd odour entering the hotel and from the bathroom. Otherwise clean, and housekeeping up to standard.
Response from Property: Thank you! We really appreciate you dedicated some of your time to review us!Gianluca (Sales&Marketing Team)
RAYMOND KWON YOUNG
Single Room
Stayed in Jun 2024
Business travelers
32 review
4.2/5
Very Good
Posted on Jun 18, 2024
Great location as a staging area for visiting Venice as both the bus and train stations to Venice are located right across the street from the hotel. The bus terminal for the airport is also just a 5-minute walk away. There are also several pretty good restaurants in the neighbourhood. Breakfast is typical European Continental Breakfast, nothing spectacular but all right. Front desk staff are also friendly enough. One short coming is there is no coffee machine or electric kettle in the room, which means no coffee or hot tea in the room.
Response from Property: Thank you for having let us know about your positive stay, we are glad to hear it! Paola [Sales and Marketing Team]
KH
Nova Family Room
Stayed in Jun 2024
Family
4 review
4.7/5
Amazing
Posted on Jun 10, 2024
It was a short but fantastic stay. The room that we had is we felt we had a big space to move around and the beds are wow big. However, there is 1 flaw, the toilet sink is kinda slow draining the water. I’m not sure if it is designed that way, hope not though. Overall, my family and I enjoyed our stay in this hotel, if only we are able to make changes to our itinerary for our Italy trip, we could have extended our stay.
Response from Property: thank you for your feedback and comment, we really appreciate it! Suggestions noted :) thank you . Many thanks. Paola (Sales&Marketing Team)
Guest User
Deluxe Room
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 9, 2023
Fantastic location. Lovely large room. Wonderful bathroom. Polite and efficient reception with great lunch recommendations!
Response from Property: All the team is extremely happy erading your positive feedback; thank you!Gianluca (Sales&Marketing Team)
Guest User
Deluxe Room
Stayed in Nov 2023
Couples
2 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Satisfy with the hotel service. It is just opposite the train station. Very logistic and convenient. Would rebook the ticket if i have the chance to revisit venice
6/10
Response from Property: We're delighted to hear you were satisfied with our hotel service and found our location convenient. We look forward to welcoming you back if you have the chance to revisit Venice!Gianluca (Sales&Marketing Team)
Guest User
Classic Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 8, 2024
Excellent location, just across train station and steps away from Airport bus station. Room is clean but a little bit small. Friendly staff allow mw to checked in at 10 am.
Response from Property: We are located a 10-minute train ride from Santa Lucia Train Station and a 10/15-min bus ride to Piazzale Roma. It’s indeed very easy to reach Venice downtown from our hostel. Paola [Sales&Marketing Team]
Hatem
Classic Triple Room
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 21, 2023
Stayed here just for 1 Night but we can gladly say that it’s worth the price! 📍Location: Perfect, right in front of the train & bust station 10’ away from Venice with the bus (ticket 3€ back/forth) 🛎️ Staff: Everyone from the reception up to the maid were all very friendly.. EXTRA+: We felt more than welcomed from the reception as they were all very professional, polite and knowledgeable, excellent communication skills.. even told us places to visit in Venice.. 🦠 Everything was clean & well prepared 🔑 Electronic key card 💼 Allowed me to store my luggage after checkout which I appreciate. 🔇 Quiet ✈️ Called us a transfer for the airport 🏢 Very descent common areas and fast elevators (6th floror) 💸 Worth it
Response from Property: We are so glad you fully enjoyed your stay at Hotel Plaza Venice! Thank you for contributing with a detailed review: costumer service means everthing to us and we are happy you felt welcome.We really hope to have the opportunity to welcome you again in the near future!Gianluca (Sales&Marketing Team)
Guest User
Classic Room
Stayed in May 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on May 5, 2024
Amazing staff and location. You can be in Saint Lucia within 20 minutes of booking the train from your hotel.
Response from Property: We are happy to know that you've had a comfortable stay with us and that you were pleased with our reception service. Paola (sales&marketing team)
Clive Tet Fong
Classic Room
Stayed in May 2024
Couples
5 review
3.7/5
Posted on May 7, 2024
Great location, need a refresh, very dated and tired looking decorations. Told front desk my air fin was not working , they were to send someone but no one came, extractor fan in bath room not working. They don’t seem to have checks in place to improve their customer stay experience , rather a reactive approach to fixing things. Cleaners could easily check facilities and report and malfunctions as customers don’t always provide feedback.
Response from Property: Thank you for having rated us: we have carefully read your notes and feedback. We will use your feedback to improve our service and facilities and for the future plans we have for our hotel. Thank you, Paola (Sales&Marketing Team)
els_ireland
Classic Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 27, 2024
perfect location right opposite the train station, you can be in venice fifteen minutes after walking out the door. clean rooms and friendly staff, we had a great stay!
Response from Property: Thank you so much for such a great review, loving it! Looking forward to having you back! Gianluca [Sales and Marketing Team]
boojoon
Classic Room
Stayed in Mar 2024
Solo travelers
19 review
4.2/5
Very Good
Posted on Mar 25, 2024
Location is excellent. Room is old but OK. There was no sewer smell this time. There is a big supermarket Interspar in 10 min walking distance. Bus station is nearby and Mestre railway station in the front of hotel. Can easily take airport bus.
Response from Property: Thank you for having let us know about your positive stay, we are glad to hear it! Gianluca [Sales and Marketing Team]