Top rated hotels in Mexico City

JW Marriott Hotel Mexico City Santa Fe
4.3/599 Reviews
Santa Fe
I generally stay at the St. Regis Hotel when I travel to Mexico City for business. This time I decided to try the JW Sante Fe Hotel and I was nicely surprised. The rooms are modern, clean, spacious and so comfortable. I had booked a junior suite & I was upgraded to a master suite. I slept great and the service was outstanding. From the time of my arrival to check out ; I was treated with warm , professional and friendly staff. I am thrilled that I have two options on my next trip to Mexico City in three weeks. Extra thank you to the front desk manager Jesus & the concierge for making my stay effortless, comfortable and unforgettable. They made my stay feel “like home away from home”. I will definitely return for many more trips and I highly recommend this hotel.
JW Marriott Hotel Mexico City Polanco
4.6/5105 Reviews
Polanco
Would not recommend this hotel based on these factors. Pool only has sun about 2 hours a day so if you are looking for a pool - skip this property Wifi is terrible. Constantly down Massage at spa is so not worth the money Housekeeping did not replenish our daily waters or coffee pods Bed is not comfortable. I think the mattresses are old and so they put a pad on top. Construction and street noise is loud even though we were in the 19th floor. Buffet is just okay and too expensive unless you like liquid runny scrambled eggs What is good about this hotel? Concierge had great recommendations for dinner and breakfast Woman working at pool is awesome and goes out of her way to help Hotel is in a good location. Would I go back? No There are too many great hotels in the area.

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