Guest User
March 11, 2024
Honestly, the photos are faithful to reality, it must be admitted. But what they don't show is that the establishment is located on the corner of a street parallel to Ocean Drive, extremely noisy (4x4s passing with music blaring, engines roaring, passers-by wandering around). in the street loudly), and that the rooms do not have double glazing. We had booked for a week, and got the room closest to the street. You add to this the noise of the air conditioners in the adjoining rooms which make a huge noise of incessant motors, we quickly understood why 6 pairs of earplugs were offered as a welcome gift. Given the long duration of our stay; we asked the “Guest Support” manager to assign us a quieter room, a request that went unanswered. After two sleepless nights, we discovered the highlight of the show, the room adjoining ours was under construction all day, so much so that it was impossible to rest there either at night or even during the day. We have not received any word of information on this subject or even an apology... Unheard of. We therefore left the place to find other accommodation, so as not to spoil our short and precious vacation. Obviously, Guest Support, which is of no support, does not understand how our request for reimbursement for unused nights is justified. Lamentable. Run away !
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