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Crowne Plaza Cleveland Airport
3.7/596 Reviews
Due to multiple plane delays, my 15 year old daughter and I arrived at the Cleveland airport at 130 am. My travel agent had contacted them about the delays when we were en route to Cleveland and she was told to have us call them upon our arrival and they would pick us up. We called them upon arrival and were told to wait at the number 7 pick up. We waited there until 2:05 am and still no shuttle. At this time in the morning there were very few travelers so there was no way we would miss seeing the shuttle. I called them again and I was told the shuttle was at the airport waiting for us. There was no one there. We were the only travelers left to be picked up. I had to call a Lyft to take us to the lot to get our car from their long term parking so that was another $35 tacked on to our $100 fee for using their long term parking. Our Lyft driver told us that he had brought other travelers back to their lot when they were a no show. When we arrived at Crowne plaza, the shuttle was parked in their parking lot. They could not have been waiting for us at the airport if the shuttle was still sitting in the parking lot upon our arrival. This was the first time I had used them but my normal long term parking service was booked so I had no choice. The fact that they had no qualms about abandoning a mother and her 15 year old daughter at the Cleveland airport in the wee hours of the morning is extremely concerning. I will never use this service again and would caution fellow travelers to use a different service.

Frequently Asked Questions

  • What's the best hotel with Bar in Middleburg Heights?

    Whether your trip to Middleburg Heights is for business or leisure, Red Roof Inn Cleveland Airport - Middleburg Heights , Quality Inn and Crowne Plaza Cleveland Airport are popular choices.

  • What's the average price for hotels with Bar in Middleburg Heights?

    For hotels with Bar in Middleburg Heights, the average price is CAD 204 on weekdays and CAD 229 on weekends (Friday–Saturday).

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Property Information for Tourists

Total Properties6
Number of Reviews576
Highest PriceCAD 917
Lowest PriceCAD 76
Average Price (Weekdays)CAD 204
Average Price (Weekends)CAD 229