Best Milwaukee Spa Hotels

I was very disappointed with this hotel. We arrived late (11:30pm) on Thursday, August 15th and they put us in a room that I had not requested. The air didn't work and the outlets were questionable. I have a CPAP machine, so I need reliable power. We were so tired, we just went to bed. The next morning the heat was unbearable in the room. I went down and requested a different room and explained why. The lady at the front desk was very friendly and gave me a different room. She did say, ”I don't like our rooms”. Kind of shocking, but not. The new room was what I had requested in the first place and it was much better than the first room. Well, the fan in the bathroom didn't work so that was a problem as we had to crack the door for showers as to not overheat. Overall, the hotel is very dated. The carpet is dirty in the hallways and the rooms. The staff is not very friendly over all. In my opinion they should shut this hotel down and do a complete gut job. Get new, friendly. The coffee was terrible...yeah I know that's petty, but come on. I will never stay at this hotel again. Even with a discount as a Hilton Honors member, I would rather pay $200 more and go somewhere else.

My husband and I travel to Milwaukee each year for his birthday. We chose this hotel for its location in proximity to our dinner reservation and the attractions we had planned. There were several negative reviews for this hotel regarding check in, cleanliness, and parking, I'd like to share my feedback to ensure travelers do not deter from staying at this hotel for those reasons. Upon arrival we were promptly greeted by a friendly front desk staff and were able to check in promptly at 4pm. We were able to conveniently park in their side lot while we brought our belongings up to our room. The room was extremely spacious and had beautiful upgrades and convenient amenities such as a full kitchen. The high ceilings really made this room unique. Everything in the room was very clean. There is a parking garage directly across from the hotel which was easy to access and only cost $22.00 a night to park. When staying in downtown MKE it is to be expected that you will pay for parking, and knowing our car was in a covered garage was peace of mind. We choose to Uber to our destinations, so we didn't have to find parking multiple times, and we never had to wait more than a few minutes for our ride to arrive. My only disappointment was there was no happy hour. I was under the impression there was a cocktail hour offered, but it didn't take away from our stay, as there were several liquor stores within walking distance to grab a drink for the room while we got ready. Breakfast in the morning was plentiful with options, fresh, hot, and the egg bites were delicious. The last thing I will add which is huge for me, they have complimentary water, hot water for tea, and coffee in the lobby at all times. I hate forgetting to bring a water bottle for the middle of the night when staying at a hotel, so I loved this feature. I would absolutely stay at this hotel again in the future! Don't let the negative reviews sway your decision. This was a beautiful, newly converted hotel that you should absolutely check out next time you are staying in the area.