Hilton Garden Inn Hotels in Mississauga

During my stay in the Hilton Gardens hotel at Toronto airport mistakes were made. Let me start with my own. I didn't realize there are several Hilton hotels at the airport and took the shuttle to the wrong one. Let me tell you: Canada is not made for pedestrians and it was a cumbersome walk to the correct Hilton on foot. Also: because of the name Garden I expected a hotel surrounded by a lush garden. No such thing. It's on a bleak, grey, asphalt area with no garden or any features at all. Or do they consider the giant car parks to be ”gardens”? Another mistake by me: this being the first visit to Canada, perhaps I should be prepared better. However, the breakfast at Hilton Gardens is not suitable at all for vegans. Smoothies have cow milk in them and other options are just sweets disguised as actual food. As Canada is not designed for pedestrians, there's no supermarket anywhere and thus I went seriously hungry. Next it's the hotels turn. Hotel airports need good sound insulation to keep the airplane noise out. And indeed: not an airplane can be heard in the room. However, the air conditioning is the loudest I have ever encountered. Parking a car with a petrol engine in the room and running it would be more quiet! Luckily, the airco can be turned off. However, the frig cannot be turned off and it kept me awake basically all night. And the worst thing is: when I opened it in the morning hoping to find a mini bar, it turns out it's empty! Why waste so much electricity and noise to cool an empty space? How about just running it if in use to cool stuff? On top of the noise of the a frig a constant 24 hour droning mechanical noise could be heard in my room (#1516). It sounded like a factory or perhaps a huge aircon unit on top of the roof?

We stayed in this hotel for two nights with a group of colleagues on business trip. It was not too far from downtown and we managed to get to our conference within 45 minutes with a taxi even with Toronto’s week day traffic. The rooms were clean and staff were friendly and welcoming. The only trouble was slow breakfast service. We were down at 6:00 am for breakfast (weekdays ) but had to wait so long to be served. There is a small gym at this facility and staff were nice enough to open it for us at 5:00 am. Overall we had a comfortable stay at this hotel.

The hotel was excellent. The customer service from every single staff member that we came across was simply amazing. I have been a regular guest at this hotel and always get looked after very well. This is certainly my home away from home. See you until next time!!