Best Hotels near Nyambura＇s shop, Mombasa

We’ve had a terrible experience at Bamburi beach hotel. Rooms: 2 of the rooms smelt like damp. We told reception and they aired it out twice, unfortunately the smell was coming from the air con. We were not offered new rooms. We continued to stay in smelly rooms for 11 days. My fridge did not work for the 11 days I was there and never replaced. The tv did not work for the 11 days I was there. Bathroom door was broken and did not close. Food: The food was the worst part of the hotel. The food was the same everyday. The salad, fruit and cakes were occupied with flies the whole time. Flies for breakfast, lunch and dinner. The salad was never really topped up and it would become soggy and warm in 30 degree heat. We ate a lot at the Sarova White Sands next door and the salad was kept on a cold plate with ice and it would be served by a waiter. The cakes and fruit were in a fridge so it was very fresh. We spent most of our time eating out even though we had paid for an all inclusive package. Hotel: There are two pools. We spent a lot of time at the pool at the back as it was much quieter but there were no drinks at the bar. Not even water. You would have to order the drinks if a waiter was around and wait a very long time! It was very busy and over the Easter weekend they did not have enough space in the common areas or even during eating times. The sun beds were never cleaned in the morning. We had to clean them ourselves. The entertainment was good. There was always a performance followed by some music which we did enjoy. Staff: Reception were unhelpful - very poor customer service. Chef Denis and Florence were great always checked to see if we needed anything. The cleaners for our rooms were great. I’ve stayed in a lot of places in the last 10 years and this has got to be the worst stay I have experienced. If you are looking for a hotel on Bamburi beach, we highly recommend Sarova or Travellers Beach Hotel & Club. Do not stay at Bamburi Beach Hotel!

We stayed here a couple nights, Our room was small and somewhat hot, but it was great for the price. The neighborhood around here looks a bit sketchy, but the people were nice, ample street food, a couple fair bars, Not a destination, but adequate if you need a cheap place to stay..

Fantastic place , friendly, helpful staff. Hotel is very clean, rooms arę cleaned every day. The food is delicious and very diverse. Great swimming pools, you can choose the more crowded one or the quiet one where you can just relax , depends on what u currently need . Nice guys working in there , polite nice Bushmen Joseph or James , very nice , hard working people with big smile on their faces.Hakuna matata , no problem with any our request they face . Despite our previous concerns, i find Kenya a very tourist-friendly destination and the hotel itself is very safe. I will definietelly comeback very soon again .

The Sarova Whitesands resort was perfect. The room was very clean, everyone was very friendly and accommodating, the facilities were outstanding, and the food was terrific. I suggest booking with the full board option. They changed the buffet options frequently, and had a wide assortment of offerings. One night, they even had grilled lobster, which was a pleasant surprise. The Coco Bar was a lot of fun also.