Hotels Near Bass Pro Shops in Moncton

Excellent hospitality service, good facilities and customer care services

The first time I lived in Hyatt, I was very impressed, very clean, the staff was professional and enthusiastic, and hot water, coffee and tea were supplied 24 hours a day, which solved the big problem of hot water, and there was Starbucks downstairs. Personal preference reasons, I don't like to roll the quilt with a layer of sheets, but most hotels abroad are like this

L’hotel est neuf, extrement propre et le service impecable. Les employés sont acceuillant et très bien formés. Nous y retournerons lors de nos prochains voyages a Moncton et le environs. Bon choix qualité/prix pour cette villes

I was looking for a basic motel to get away for some quiet time. When i called to book, i was very specific about what i wanted. A QUIET room, away from other guests. The furthest room away from main street. I specified i wanted peace and quiet, and that if it worked out, i would be booking at least once a month. What i got was NOTHING like i requested. I was put on the side/middle of the building, and right away i noticed another car. But it was a couple rooms away, so i figured i could deal with it. Within 2 hours, there were people in the rooms on each side of me, and a few others nearby. Around 10, what seemed like a construction crew pulled in with their trucks and all had to back into their parking spots...very slowly..with loud back up beepers. There was 2 rooms that had smokers outside the door, near enough i could smell the smoke in my room. Even though they were standing directly in front of a sign stating no smoking by rooms. There was no info on the wifi given by the front desk on check in. I had to figure out how to even CALL the front desk, since there was NO info or button on the room phone for it. From around 11-1am both sides of me had their tvs so loud i could figure out what shows they were watching. When they finally went to bed i was woken up to someone ”tapping” like they were putting a nail in to hang a picture. This was around 3am and continued to about 4am When i messaged their account on facebook to let them know, they offered me a free night to make up for it. I was reluctant, but agreed, and set up a 2 night stay, (one free and one i pay). A few days before my stay, i had a family issue, and could only stay 1 night, and asked if that was ok. They read it but didnt respond. I went to the motel on the day agreed on (guy i was speaking to said he would take care of arrangements) and the guy behind the counter had no knowledge of the booking. I walked out, and messaged the guy i was speaking to. He claimed i didnt respond...and then sent the screenshot. That conversation was on dec 4th. As of today, jan 7th they havent responded, nor even read any of the messages. I would never recommend this place to anyone. VERY POOR customer service. Stay away, and find another motel.

Positives: - Check in staff, Madison, had positive attitude. Listened to issues found in the room, tried to offer two options but none of them I could use. - Responsive and made efforts to resolve issues Negatives: - Found hairs on the back of the hotel room door entry next to the wall, hairs found on the bed, and several in the bathroom in the first room they assigned me. - Poor hand-off and follow through when changing shifts between employees: Madison left and did not inform the next shift employee about the uncleaning issues in my room, left me waiting for more than 30 minutes. A new staff took over and I had to re-explain the situation again. Madison did not let me know that she would soon get off her shift and a new staff would take over. They moved me to Room 440 which is much cleaner. - The check-out process was long, the staff, Shannon said the printer couldn't print. The manager, Kamar, was standing looking over Shannon's shoulder and said he would take over to check me out. He asked me to go into his ”dark” office, and I said I preferred to wait in the lobby where it's bright and no need for me to go into his office, I sensed something was off. I went to get tea in the nearby tea table where hot water and coffee were located. Then, the next thing he did was acting inappropriately by walking very close to me to ask me a question, when Shannon stepped away, saying, ”Did you book through Expedia? My lady?” When Shannon returned, I told her that her manager, Kamar, said something inappropriate, and looked straight into Kamar's eyes telling him, ”I am not your lady. Stop that. I am your guest, the guest of Four Points by Sheraton.” This could constitute a sexual harassment in work setting. The facility is in good and acceptable condition. Cleanliness needs improvement as cleanliness varies from one room to another. The staff's service was fine, but manager, Kamar's behavior is concerning, inappropriate, and needs to be addressed. This hotel would have the chance to earn a 4 out of 5 or even 5 out of 5 if they were able to: 1) provide a clean, hairless, grease-free, watermark-free, food crumb-free rooms on all surfaces from the beginning. 2) Kamar acts and speaks professionally and appropriately 3) Better handoff between shifts. Kamar is the biggest factor that this property got a 2 star out of 5-star rating. Moncton in New Brunswick is the closest bigger city to Prince Edward Island, which offers better lodging accommodation. If you don't mind driving 1.5 to 2 hours daily (one way), this can be a good lodging location for those who plan to visit Prince Edward Island. Going into Prince Edward Island is free, but when you leave and cross the bridge again, it's $50 CAD, so do pencil that in when making your lodging decisions. For the same price, you get better and nicer hotels in Moncton than that of Charlottetown in Prince Edward Island.

Driving to arrive is already 9 pm in the local area, the location is easy to find, the checkin is very fast, the front desk brother is good, the action is fast, and the explanation is clear. The room is quiet and not facing the road. It is a good hotel for high-speed transition rest.

We recently spent three nights at the Hampton Inn & Suites in Moncton. The hotel is very close to the highway and easy to get to. Our room was spacious and comfortable; however it needed a bit of maintenance (hem was hanging down on curtain, one chair had crusty stains on it and we didn't want to sit on it, one lamp wasn't working). Also, our room on the second floor looked out on the portico so we couldn't see anything out the window except cement. The beds were very comfortable. Breakfast was very good. Staff were friendly and helpful.

The location of the hotel is just off the highway, clean and tidy! Quietly surrounded, it is a similar motel opened by Koreans! Breakfast for adults and children is free, although there is nothing special. But the breakfast at the Canadian hotel is basically the same, it is already ok! Parking is free, there is a large open-air swimming pool in the yard, just don't have time to visit! Stayed for two days and cleaned it! Recommended!