To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(85)
Positive reviews(7)
Zoe
Superior Queen Room with City or Courtyard view
Stayed in Feb 2022
Couples
1 review
3.7/5
Posted on Mar 19, 2022
The main hotel is impressive (although difficult to navigate) but the rooms are a little tired and there are stains on carpets, bathroom tiles and bed linen.
Response from Property: Dear Guest,First, we would like to thank you for staying at Hotel Hermitage Monte-Carlo and for taking the time to leave a comment about your recent stay within our establishment.Guest satisfaction is our priority and we are really sorry to read that some of our room equipements affected your experience with us.Please be assured that we have now well registered your remarks in our records and we are doing our outmost to keep our spaces in shape and well maintained for the full satisfaction of our guests.Despite your disappointment, we do hope to have the pleasure to welcome you again to the Hotel Hermitage Monte-Carlo !Please feel free to contact us again.Best regardsDima HobeikaDuty Manager
Dongmeinuoxiaojie
Exclusive Room - sea view
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The hotel is good, in line with expectations, the staff is also very enthusiastic, but unlike the introduction, there is no Chinese service. I specifically asked, but there is no Chinese-speaking staff. The breakfast is good, with a lot of variety, but parking is a problem. You need to park the car, so you have to pay extra every time, in and out, and pay a lot of extra tips. There is no free dry cleaning, which is inconsistent with the hotel introduction. I hope Ctrip can update it.
Original TextTranslated by Google
Response from Property: Dear Guest,We thank you for having stayed with us and for your valuable feed back. We hope to welcome you back again in our hotel. Best regards,Arun Dhadwal,Duty Manager.
Guest User
Exclusive Room - sea view
Stayed in Dec 2024
Solo travelers
31 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The hotel is in a great location, comfortable and cozy. Good service
Original TextTranslated by Google
Guest User
Exclusive Room - sea view
Stayed in Jul 2024
Family
20 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Good hotel, in the room in the toilet there was a smell from the ventilation. . And the view of the sea was blocked by roofs. But overall everything is good
Original TextTranslated by Google
Response from Property: Dear guest,Dear Guest, We thank you for having stayed with us and for your valuable feed back. We hope to welcome you back again in our hotel. Best regards, Arun Dhadwal, Duty Manager.