Hotels Near Jamai in Montego Bay

We have stayed nearly a week in the holiday inn resort montego bay in jamaica and we were very happy when we left. First of all, we has to say, the resort itself has a very very beautiful beach, calm ocean, what is good for kids, and the gardens/surroundings are nice as well. So we give it the 2 points. But that is almost all what is good about this place. Here is a list of things we did not like about our stay: - Before our arrival we emailed to the resort a few times (about 3 weeks before arrival date) because we had some questions about our stay, all our emails remained unresponded - upon arrival nobody welcome me as IHG diamond member - upon arrival i did not received my IHG welcome points, i had to asked 2, 3 times the following days - Upon check in we got a room, what was told to us, it would be a room upgrade. The room was horrible and we did not like the view. So we asked for another room (by phone). We were told, a bellman will come and pick our lagguage and bring us to another room. But the bellman did never appear, so we had after 12hrs. of flight, with 2 small kids, to carry our things by ourselves back to reception - after beeing in new room, we could not close the balcony door, it was broken, the maintenance we had to call twice until finally somebody came - there is a safe in room but no instruction, we had again to call some technician to explain this to us - there is a huge fridge in room, but no possibility of bringing drinks to room, only by purchase from store, what is non sense in an all inclusive resort - we got told upon check in, we can use vip club for eat and drink, when we arrived there, they told us, kids are not allowed in there, so we had to search another place to eat, nobody inform us about that policy, we were tired and just want to eat sth fast. by the way at this time we were only guest in that vip club, who would we bother then? - many times in restaurant the soft drink machine runs out of all soft drinks, so we has to drink from 1,5L plastic bottles and share them also with other guests. Assistant manager told us, it is because they ran out of Co2 so they are not able to run the soda machines. Surprisingly the soda machines worked few steps away from the restaurant, at barefoot (pool bar). - For drinks everywhere (also at lunch and dinner) they use old looking plastic cups. The plastic cups they wash so quickly, they still smell from other customers, awful. Not hygienic. - staff who deal with food in restaurant or at the bars are not wearing any gloves, they touch dishes or sometimes also food directly with bare hands, very unhygenic!!! (see picture) - some food you see every day, it looks like from 3 days ago and just heated up. It is like „for the guests just the rests“ theme - there are all day and evening some plates from other guest with remaining food in the hallway, very unhygenic and looking not very tasty (see pictures) - all corridors are also full of sacks with used blankets, feels

Very cool staying experience, and Ctrip is indeed much cheaper than booking in high-end hotels. Every time a five-star hotel for vacation abroad is booked by Ctrip. This hotel is a very high-end resort all-inclusive hotel. You can check in at the reception hall of the hotel before leaving the airport and then there will be a special car pick-up ($33 per person, including pick-up and drop-off) This all-inclusive hotel has a total of seven restaurants with different styles, covering French cuisine, Italian cuisine, Jamaican cuisine, and Asian cuisine in various styles. Although the business hours are different, it is basically possible to eat 24 hours a day. The service in each restaurant is very good. The meals are all formal and high-grade meals, with very high-quality ingredients. Asian restaurants are very popular, probably because they are far away, haha, you need to wait in line. The beach and sea view of the hotel are almost perfect, and the supporting facilities are mature: swimming pool, gymnasium and bar counter everywhere. Small snacks, barbecues and cocktails are provided at all times. During the day, there are yoga instructors and fitness instructors to take you for leisure and fitness. In the evening, there are singers singing for you by the terrace restaurant. After the meal, there is a beach party with the same theme every day. Champagne and desserts are always available in the lobby. In addition to the free daily leisure hotel schedule accidents, you can also order various one-day tours in Jamaica at the hotel. It is recommended that the yacht goes out to sea for $99 per person, but it is extremely satisfying. Breakfast is recommended on the east side of the hotel (it is recommended to get a map after you arrive, this hotel is really super big) buffet Western breakfast here you can imagine. In short, if you can think of any needs, just talk to the hotel, they will meet you. The three of us booked a double bed room at 5800 Ctrip last night for reference. (Not sea view)

TRANSFER TIME - approx. 20 mins from airport HOTEL STAFF - some of the staff have been fantastic - Kellon (special-K) is a fantastic, wonderful man and we have loved chatting with him. Also a special mention for Trevayne and Gary but this can’t be said across the board. If you have an issue or problem, don’t expect it to be sorted out. The typical response is ‘there isn’t much we can do….’ ROOMS - Rooms are dated and could do with modernising. We had a 2 bedroom part-ocean view in block C (3 accommodation blocks). Block C is furthest away from what I would call the ‘party pool’ and where evening entertainment happens, however, our room was still extremely noisy at night - it is NOT soundproof at all. The wind gusts through the whole suite through poorly fitted doors and windows. The room overlooks the main road on one side which means more noise on top of the wind and on the last night (after no sleep for 7 nights) there was a big wedding right outside of the room with no forewarning from the hotel at all.i have a health condition that relies on getting good sleep and the hotel wasn’t interested in sorting it out in the slightest. Our room also has a kitchenette area (you may see these in the photographs) but don’t expect to be able to use it - there are no pots and pans, crockery etc and no kettle/coffee maker. Other than the fridge - it’s kind of a bit pointless being there. The fridge is stocked with fizzy drink, bottled water and cans of red *****e beer. Rooms are cool enough with the air conditioning (this is from someone who can get very hot and needs good air conditioning). FACILITIES - there are two pools and a man-made beach area. There are more limited sunbeds around the pools compared to the beach which has lots of sunbeds (the ocean is warmer than the pools). I would describe one pool as being quieter than the other. I didn’t visit the gym or spa and didn’t have need for the kids facilities. There is entertainment but we don’t really access this when on holiday so I can’t comment much on it. Sunbed towels are readily available at no extra charge or deposit. FOOD AND DRINK - if you are looking for a traditional ‘buffet’ style eating system then this isn’t for you. There is a buffet for breakfast and lunch but bot for the evening meal. For this you go to one of restaurants having prebooked a table or just turn up and then wait for a table to become available (we never waited longer than 30mins). There is a steakhouse, Italian, Asian food, mexican food. My husband has an unusual food allergy which I tried to sort out with staff but they never seemed to understand what the issue was - so he ended up eating steak for dinner most days and us eating separately so my so and I could wat more varied food. Not what you want on a family holiday, eating in separate locations. I have no idea why we couldn’t pre-order something before the different coatings a d spices were added. a few days which was frustrating. Breakfast is ok - can sometime

Best place to stay in Jamaica. The service and good exceptional. Great staff that’s friendly and professional. This was my best anniversary ever. Thanks to the great staff at Hyatt Ziva. I appreciate all of you so much. Much love and respect.

We thoroughly enjoyed our stay 3/22-3/25 My family and I felt so safe.. The Covid protocol was top notch everything was very clean starting with the cleaning of our shoes and luggage upon arrival.. We were greeted daily with smiles and warm hearts.. The cabana we rented by the ocean was so nice you just can’t beat the view.. My apologies but I can’t remember the young mans name who so kindly brought my daughter a plate of sweet treats he was so kind and attentive.. Jeanelle was so sweet I think she works with activities we talked to her everyday she is such a sweetheart she asked us how our day was going everyday and always let us know what was going on.. She was awesome!! Last but not least the Chef... his name is Calvin he was the highlight of our trip!! He was so kind to come out and talk to us.. I asked about making the festival bread our waiter sent him right to the table.. He was so kind to write the recipe down and make sure we were enjoying our food and also he brought out some fruit for us to try.. My mom completely adored him.. We LOVE CALVIN !! My daughters favorite was the sweet lady who braided her hair that was one of her favorite parts of the trip.. Suggestion the salon should put the ladies who braid in the window so when guests walk by they can see how awesome they are with hair.. I guarantee it would generate more business.. We can’t wait to visit the Hilton again soon... Blessings from Kentucky and Indiana