Hotels Near Biblioteca Infantil José H. Figueira in Montevideo

We had no problems with the hotel, its location or cleanliness. However, we were double charged for our room back in March 2022 and 7 months later have still not received a refund. Upon check in the girl charged our credit card the incorrect amount for our booking. When I pointed out the error, she recharged my credit card in the correct amount and said she would issue a credit once she asked someone who knew how to process it. Shortly after we were issued a credit and given the appropriate slips indicating the 2 charges and the credit charges to my card. When we arrived home I noticed 2 charges from the hotel on my credit card statement but no credit. For some reason the credit has never processed to my credit card. Up on closer inspection of the credit slip I noticed it says INCORRECTO at the bottom and therefore never got processed. I have sent numerous emails trying contact someone at the hotel since this booking trying to get my $463.50 USD refund; and no one will return my emails or my phone calls. I even had the booking agency contact the hotel (***********) and they still will not correct this matter. This is not a big hotel (it has 21 rooms) and at the time of our stay it had very few bookings so reconciling this matter should not be a problem. I wonder if they make a practice of doing this type of thing??

The location of the hotel on the Rambla is excellent. The room service and at the reception are very kind and help a lot. The location is close to the old city, you can walk. The hotel is in the Palermo neighborhood, a cute neighborhood, kind and helpful people

This hotel was very disappointing for me and my wife. Looking at the pictures and the previous reviews, I really thought we would stay in a great hotel, but the reality was different. We did the reservation for a standard room, the pictures don't show how small they are. The room that they gave us was on the 2nd floor, and the window was direct to a central air conditioning machine (I suppose it is). It's a big machine, terrible view, but also terrible noise. They turn it off at 6:30pm, and turn it on at 08:30am. If you want to sleep in it is impossible, or if you want to take a nap in the afternoon, impossible too. Besides that there is a door in the room, to the next room, it's obviously closed, but you can hear everything from your neighborhood. The bathroom is ok, towels are good and clean. But when you take a shower the floor gets all wet, even with the box close, it's probably some leak. We stayed for four nights, and in two of then the air conditioning was not working. We called the reception and the answer was that they would have to call a technician, to repair it. They fixed, but in the next day it was broken again. Fortunately the weather was not so cold, and it was possible to leave the window opened, but we we had to deal with the noise coming from outside. We asked to change for a better room as soon as we arrived. But the receptionist said the hotel was full, and that in the next day they would have a free room, in a superior category, but it was necessary to pay the difference to the upgrade. We said that we have the gold benefit from **********, and this update would be for free for us. As soon as we told about the benefit, they tell us that we need to wait for the next day and see if the room would be still available, but, of course, it wasn't free anymore. Although the location of the hotel is good, we definitely wouldn't like to stay there anymore.

I stayed 3 nights in the so called double standard room. My room was on the 6th floor overlooking the street. I enjoyed my stay at Own Montevideo. The room had a nice modern setup with a plenty of storage space, switches/power outlets in all the right places, many lighting fixtures. I could open windows and get a fresh air. The A/C worked fine. Wi-Fi was fine as well. The bathroom was of a decent size, with the separation between the sink and the toilet/shower. There was a window next to the bathroom sink, with a plenty of light coming in. Everything was in decent shape and looked clean. I found the small shelf was missing in the shower but it didn’t bother me much. Noise level was average. Nothing super loud that bothered me. The breakfast was adequate, with friendly personnel. One thing to know is that you have to specifically ask for coffee/tea and it will be brought to you. Everyone from the staff was very friendly and helpful. The hotel is conveniently located. I walked to Pocitos/Montevideo sign and back. Everything is a short Uber ride away, with a plenty of Uber cars available. Uber ride to Buquebus terminal for direct ferry to BA at the morning took around 15 minutes. If you arrive at MVD airport without a lot of luggage, you can take DM1 bus at the front of the terminal (84 pesos as of November 2022), get off at the last stop and walk ahead for 2 minutes and you are right there at the hotel door. Very convenient. All in all, everything was good, as it seems like everything else in Montevideo. I enjoyed my stay at this hotel and am giving it 5 stars review. I certainly recommend it.

Excelente todo, la ubicación, las habitaciones, el desayuno y sobretodo el trato del personal. Sumamente recomendable! Sin duda para repetir. Estuvimos en una habitación de 4 y fue super cómodo todo , la cocina americana un plus.

We enjoyed our stay at Hotel Montevideo but there are improvements needed. We travel to Uruguay from the US every 1- 2 years to visit my husband's family and have stayed many places. This hotel is beautiful but the rooms were not as comfortable as expected. We wouldn’t stay here again unless improvements were made because comfort is very important when traveling such a long way and staying up to 2 weeks. Pros: The hotel decor is visually beautiful. The staff are friendly, courteous and helpful. It was nice that some of the staff spoke English. My husband is a native Spanish speaker and it was great that he didn't have to translate the restaurant menu for me. The morning breakfast was very good and the staff there great. The views from the 10th floor hotel bar and DJ were fantastic. Cons: Not worth the price of the upgrade, and not what you would expect for a hotel with hotel with 4+ rating. We asked if an upgrade was an available at check in because we were staying for 11 nights. We were offered a Suite room that was bigger in size and has a small kitchenette. The size of the room was better for us for a long stay but unfortunately the bed was the worst bed we have ever slept in. It was way too soft, no support and the pillows were too soft. I realize of course this is also about preference but we have stayed at many hotels and have never experienced such a horrible bed. We traveled a long way and a good nights rest is always important. The bathroom- I prefer a long sink or his/her countertop when we travel so that we can arrange our skin care, makeup, beauty products etc. This sink was tiny so I had no place to put my toiletries when getting ready. The lighting is too dark in the rooms even with the curtains fully opened. When I was getting ready, I could barely see anything. A dimmer light switch would be much better. It would also be nice if Restaurant Polo Bamba had a rotating menu for dinner options.

This place was perfect in every way. The check-in, the room, the service, and the dining room staff were all wonderful. Our room was clean, the water was hot, and the bed was comfortable. This hotel is ideally located as well. The mall and grocery are within walking distance, and some excellent restaurants are also within walking distance.

Breakfast was not too good but acceptable. No extra beds should be possible. There should be no problem with children and the location is quite good, next to the sea, the sea view room looks good. There are parking spaces, not many.

One of the most beautiful hotels I stayed at. It is a centenary Palace, richly decorated and preserved. The restaurant is wonderful! I recommend at least 1 night (preferably the 1st or the last) as the hotel is close to the airport.

Feeling very good, but I didn't try to taste breakfast after time, close to the airport, the past at the airport is not expensive, but maybe we are tourists, so we were killed, double the charge,