Hotels in Downtown Montreal, Montreal

On the negative side first because that’s what you’re here for…The double room was a bit small but fine for a solo traveller like myself. The breakfast bar left something to be desired. I wish the rooms were bigger and the breakfast more expansive (there were no gluten free options). So I couldn’t even have a coffee and toast for breakfast. Literally fruit, juice, yoghurt and boiled eggs. They did have Rice Krispies tho' and I personally can tolerate that. Some others can’t. And the milk is whole milk. No options for skim. That was disgusting on my Rice Krispies. Maybe the selection is better in the summer season… But on the positive side….the hotel is located in the center of all the festival action, Place des Arts,Maison Symphonique, restaurants. You cannot beat that unless you want to pay double. The room was cheaper than most AirBnB rooms available in the same area. The hotel is clean and well maintained. The staff are knowledgeable and courteous. The A/C and heating systems allow you to easily set your temperature and get the room cozy, especially important for Montréal in February or to cool your room in July. Anyway, I’ll be returning. The scene is too good in Montréal to keep me away and this hotel is a great budget choice. You can buy breakfast locally if it's a problem for you

We stayed one week in this Courtyard by Marriott (Oct 2022). Located right on Rene Levesques Boulevard (former Dorchester). Walking distance to many sights. Our check in was very fast, we walked up, we were greeted by friendly young man and we made our way to the room, all within 10 mins. Our room was on the 10 floor and we had a partial view looking NE towards the Notre Dame Basilica. The gym is on the 11th floor and I must say that on occasion I could hear the weights being dropped on the floor by some inconsiderate simpleton. There IS a sign in the gym that mentions that this should be avoided. Nice gym great machines and great view. Our room featured a king bed and had good lighting, pillows, large bathroom, shampoo, soap and conditioner. The sink did have a slight ”bad smell” however. Apart from the rare noise from the gym, the room was very well insulated for sound. It was the most sound insulated room I have ever stayed in. The room was very clean. The mini fridge had a couple bottles of water. The room also had a ”pods” style coffee machine which we enjoyed all week. The TV had a wide selection of channels in both French and English and the screen can be tilted to face the bed. A Metro station (Place D'Armes) is nearby and the hotel has underground parking on location for those with a car, I am not sure what it costs. We ate one dinner in the restaurant in the lobby. The food was of good quality and very tasty but a bit overpriced. Conveniently, there is a large IGA grocery store one block up in the Complexe Dejardins where you will also find a pharmacy and other shops. The 747 airport bus stop is located across the street on Rene Levesque (heading TO the airport). The bus costs 11 dollars in COINS only. At about 10am our bus trip to the airport took about 30-35 mins. All the staff we interacted with were extremely friendly. They all spoke both French and English. We would stay here again on our next trip to Montreal but I must say, I found it a bit expensive $$$$$$$. Happy Travels.

The room is very clean, the hotel front desk has a good attitude, and it is surrounded by tourist attractions and restaurants of various flavors, all within walking distance, which is very convenient. If you are not used to Western food, Chinatown is also very close here. The Chinese food there is super authentic and a bite will definitely relieve your homesickness.

We initially booked at Best Western Europa (on Drummond) in Montreal and arrived after midnight. We travelled from Toronto and after checking in we were given room keys for the 2nd floor (can't remember the room number). The hotel is in dire need of an upgrade and this should begin from the Lobby area. The carpeting area along the corridors look extremely tired. The smell of the corridors is awful. It's almost on par with a hostel. The room we were initially given on the 2nd floor was deplorable and the room/corridor smelt like cigarettes and mold (as though the air conditioner was dripping into the carpet and the smell circulated during the drying process). I can tell the cleaning staff cleaned it as best as they could but the disappointment was not the cleanliness of the room but the tiredness of its appearance. The room(s) (I'm sure not only that room but all of them on the same floor) is too small and too shabby for the amount of money being charged per night. On taking one look at the said room upon entry, I immediately went back to the Front Desk and immediately voiced my disapproval to the Front Desk Assistant. After a short discussion insisting that I change rooms, I was obliged and given keys to a room on the 5th Floor, which I can attest wasn't much better! The only differences were the wooden floor tiles and a 2nd bed (the room on the 2nd Floor had only 1 bed). I must mention at this time, this room was labeled an 'upgrade'!!!! I was charged an additional CAD $70.00 for a room that didn't meet the CAD $70.00 I was being charged. Needless to say, I got into bed. Took out my tablet. Checked online for another hotel. Booked it and checked out a few hours later. On checkout, I informed the Front Desk Agent that I needed to go and be refunded for my additional ten (10) days I had already paid for. The refund was done in front of me and I'm currently awaiting my VISA Card Statement to ensure that the refund was indeed done. If the Best Western intends to keep patrons coming to patronize their facilities in the future, an understanding of what is expected when stepping through the doors of their establishment is required. We DO NOT expect shabby, tired, moldy, smelly facilities. We DO NOT expect ridiculous fees for facilities that are rundown, fatigued and extremely worn out. We expect an establishment that is worthy of what is being charged. Mention must be made that the hotel we ended up staying at was a bit cheaper and had better rooms

Don't recommend this hotel. This hotel doesn't even deserve 1 star, should be -5 (negative 5) out of +5 (positive 5). Unless you plan to pay a high price for a ”slump” experience, look no further, this is it. My first time to Montreal and will not visit again because of terrible experiences in this hotel. Reasons: 1) Did not honor what's advertised. Expedia stated that it offers valet parking, but it's not. It's self-park. I would not have stayed in this hotel had it not listed ”valet parking” as part of package price. 2) Concierge staff, Mikal, provided unclear and vague information on garage entrance location. Had to ask three times before Mikal walked a bit further to point the side entrance. It's off the street, had he not pointed it out, I would have missed it. I did not see it when I drove by when arriving at the hotel. 3) Made no efforts in guarding customer confidentiality and data: Lack of clear boundary on who can and can't stand behind the front desk counter: This made me feel uncomfortable seeing how any staff, housekeeping, security, front desk, guest services, even manager, Tamara's friend could stand behind the front desk counter to look at any computers and customers' information and data. This could come across as careless handling of customer confidentiality and data. There were two boxes with customer room assignment and data at the counter, even guests in line would easily access if they want to. At one point, there wasn't any staff at the front desk or in the lobby, all gone, with guests waiting, which if they want, they could easily access customer info. The hotel staff don't seem to care. For example, when Tamara checking me, Carl, Jason, Axel, Mikal and Tarama's friend all came over to peek over Tamara's computer with my profile and data on the screen. 4) Lack of sensitivity and priority: Housekeeping Carl, Front Desk Staff: Axel, and Jason, Concierge: Mikal, Manager, Tamara, were all busy doing their own things. At one point, there were 12-15 guests in line with Jason working alone while other staff focusing on other tasks rather than checking in guests to clear the waiting line. 5) Tamara offered me an upgrade, which was a terrible upgrade. Gave me things I did not need and a run-down and dirty room full of issues: hairs all over, dented walls, dented refrigerator, dark room, dirty sinks, food residuals on the chair, dirty carpet, warm (not hot) shower temperature, dusty surface, dirty walls., lack of enough electrical outlet, and many more (recorded with videos). 6) Negative attitude by some staff such as Axel, accusing me being disrespectful and screaming at him when I was not. He hung up my phone call abruptly three times when I called from the landline to raise cleanliness issues after arriving the assigned room. Axel also did not practice active listening. When I called I was hoping they could help locate a clean chair. Axel did not wait until I was done talking by cutting me off saying, ”Jason, seems t

What a cool place with great service, A lot of choice for hotels in Montreal, we went for this AC Hotel because we tried an AC in Barcelona and it was AMAZING! So there we go, we arrive with my husband in this gorgeous reception floor with high ceiling and cool vibes for design and music. You can tell its new! The staff was so friendly, they gave us amazing recommendations for restaurants but also activities (like the Scandinave spa, Pointe a Callieres museum, roof top bar in the old port) You can walk to everything, there is even a mall across the street with a pharmacy, Dollorama and a SAQ. We got this cool design with our King bed of what the staff called an 'open concept' room, we loved it because it had a gorgeous view of the Old Montreal. Also, I loved that the mirror and the sink were in the center of room, so different and perfect natural light through the room to look at my outfitting before going out... On the 12th floor, the best pool in town... I am sure of that! I probably wont be returning soon to Montreal soon but I will come back to this hotel for sure, mostly because of the staff and modern design! Thank you for working so hard to make our stay wonderful! Love, Sophie

We stayed at the Hotel Place d'Armes for four nights. We stayed there primarily because of its location. We were not disappointed. Right in the heart of Old Montreal, the hotel was perfectly located (across from the plaza of the same name) for what we wanted to see and do. In addition, it had a reputation as a nice upscale hotel that treated its guests well. We weren't disappointed there either. When we arrived by cab, Carl greeted us at the door, relieved us of luggage, and ushered us to Jolemie who checked us in and assigned us to a room (in building two) that was tastefully and comfortably furnished. She answered all our questions in a friendly manner and gave us tips about the area. Carl brought bags to our room, made sure we saw all the features, explained how things worked, and then left us to relax. The next day we met Sam, another staff member in the reception area, who answered more of our questions, gave suggestions about where to go, what to do, where to eat. These three individuals set the tone for our stay and made it a positive experience. But, let's be honest, no hotel is perfect so we did encounter a couple of glitches I should note. My wife and I are tea drinkers. While there was a coffeemaker in the room, there was no tea kettle or tea. There was coffee in the lobby, but there too, there was no hot water. Okay, we can live with that; we just went to a local cafe, but that meant going out a little earlier than we wanted to. The other thing was a bit strange. Saturday morning we asked the concierge to please make dinner reservations for us a particular popular restaurant. A few hours later we got a call from him that the restaurant was all booked up. But we went to the restaurant anyway thinking that there's always room for walk-ins even if we have to wait. We were right. There was room. And we didn't have to wait. We were seated immediately and enjoyed our meal. But, we have to ask, why wouldn't a knowledgeable concierge suggest just walking in. No matter. We still like Hotel Place d'Armes and would recommend it. Thank you Jolemie, Carl, and Sam..

Area: heart of downtown - shopping and commercial district. You can’t go wrong with the location. Check-in: arrived late at night so check-in was sort of smooth. However, I thought the parking arrangement need more attention esp the cost. Room: we stayed in studio suite with two double beds. It’s a good size room for small family. Had small kitchenette with all the necessary utensils. Also a small dining table for two. I thought the bad room was tad too small. Breakfast: it was included and was sort of basic with all regular items - eggs, bacon, cereal, yogurt, waffle, etc. good enough to get all fueled up for the day. Cost: I think hotels in Montreal drastically increases in price. For hotel like this, paying over $300+ is something I will be careful next time I come to visit Montreal. Maybe look for AirB&B options.

OVERALL: I stayed here for three nights while I attended a conference. Overall I thought it was a fantastic place and would not hesitate to stay there again on a future visit to Montreal! ROOMS: Extremely clean, new, and refreshed. Beds were comfortable and a variety of pillows (firm vs. soft) were provided. There were ample outlets (standard electrical and USB) at the desk and bedside lamp, just as you'd need. Lighting was good. Two soft white robes were provided and housekeeping was consistent and great. My only quibbles on the room (638): The window faced an alley way/side of a building, and as such, there was basically no view and no significant natural light. In addition, the location of the toilet and the bathroom vanity were such that there was insufficient leg room while seated on the toilet -- and I'm 5'3”! For future stays, I would simply work to avoid that room due to those issues. SERVICE: Everyone at the front desk was lovely! Very helpful at check-in as well as departure (I required a very early taxi ride -- they helped me think about timing and also called the cab for me). Extremely courteous. OTHER: There is a little café (Les Moulins la Fayette) inside the hotel which serves great coffee and fantastic pastries. Staff were lovely and friendly. LOCATION: Directly across from the conference center -- I went in March and didn't even take a coat to the conference, simply dashed across the street! For meals, there are countless delicious restaurants within a 5-minute walk.

The hotel is phenomenal, close to everything and major points of interest. The parking is underground, and you need to take time to find the right elevator to get down (it is not in the reception floor though). Other than that, the staff is super professional and warm.