Top rated hotels in Moscow

Aparthotel Adagio Moscow Kievskaya
4.6/546 Reviews
The room and location were absolutely great. Everything was nice and clean. However, we were quite disappointed with the service and competence of some of the staff. We had a booking for 2 adults with 2 breakfasts. When we arrived, first, they couldn't find out booking, then they found the booking but said it was only for 1 person. Then suddenly they found that it was for 2 persons but that it was without breakfast, then when I started contacting Trip.com they suddenly found that it indeed was with 2 breakfasts. The next day, when we went to the breakfast, they let us in, but then the staff started chasing us in the breakfast hall saying that we hadn't paid. Then they contacted the reception and confirmed that we indeed had paid. The experience was really not appreciated.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.