Top 5-Star Hotels in Moscow

/// stayed in December 2017 /// This is the review that I feel so indebted for the compliment review. Back in December 2017 , we spent our New Year Count Down in Moscow and stayed 3 nights at this hotel. (During that time the hotel was under major renovation) Our first impression: we booked for a regular room for 3 of us but at our arrival, the lady (seem to be the Front Manager) at the counter offered us the free upgrade to the renovated wing.....thank you so much. That was quite surprise us but when we accessed into the room it’s even more surprised me for its cosy luxury interior. This hotel is one of the best hotel I ever stayed - all the details in the room is as exquisite as the other ultra luxury hotels I experienced. It’s even 4 years back but I still remember well for the LOMONOSOV coffee/tea set that they use (one of the high-end porcelain brand I love and be using at home too). + Crystal wine glass + Nespresso Machine + KitchenAid Kettle + plentiful mineral drinking water. Wi-Fi is super fast (as recalled). Back then there was some situations in Europe and Moscow during that time is full with soldiers. However the hotel’s securities guard remember us well and helped telling the soldier that we are the hotel’s guests when we tried to access the perimeter to the hotel. Not to mention the location itself is great ,right next to Bolshoi , TSUM shopping mall and subway. On the departure day, due to the securities perimeter that blocked all the car to access to the hotel - the hotel staff managed to help us find the nearest spot where our limo can pick us to the airport. The most regretful thing that keep bothering my mind is I cannot remember the name of the lady at the counter who granted us the upgrade that made our stayed in Moscow is another remarkable memory......Thank you once again here. And would there be any chances that I could visit Moscow again - I would definitely stay at this Metropol again.

Very decent price, comfy bed, excellent view and a copious breakfast. Although it's not in the tourist heart of the city, it's just 3-4 blocks to the M2 bus that gets you to Red Square in 15 minutes. I couldn't figure out how the bathtub drain worked, but that was sole/minor complaint.

Отель очень и очень хороший! Номера просторные, с шикарными видами, все ухоженные, всё целое, чистота идеальная, полотенца, халаты и постельное белье высочайшего качества и чистейшие. Отдельная тема: завтраки. Имея в своем арсенале примерно сотню других отелей, завтрак в Рэдисон скорее всего самый лучший. Нет ни одного невкусного блюда. Игристое, смузи, детокс-вода, безглютеновая еда, фрукты, десерты, кофе и чай всех интерпретаций, салаты, рыба, горячее, блины, яйца всех видов, и вишенка на торте: икра лососевых и щуки. Отдельно хочу отметить весь персонал: очень доброжелательные, отзывчивые, добрые. Ощущается прекрасная атмосфера коллектива и она передается гостям. В этом отеле повторно и обязательно вернемся вновь!!!

The hotel is close to designer shops ... to the Red Square Kremlin. About half an hour to walk ...

A very nice hotel with a perfect location, close to everything one might need (restaurants, bars, cafes, supermarkets, pharmacies, even a bookstore is walking distance). Major Moscow landmarks are easy to get to. The staff are friendly and helpful. I ordered a delivery to the hotel, they helped me to get my parcel. I had a comfortable room on the 8th floor with a lovely view on Pushkin square and really enjoyed the sauna and the spa complex. The hotel has a small but useful gym on the 3rd floor and a beautifully decorated lobby.

The dining room was magnificent and there was a fountain in the middle of the hall - there were squid and Japanese goldfish. The downside of the hotel is that there is no parking lot of its own. For friends, the car needs to be parked in the ”Children's World” paid parking lot, 200 rubles per hour. (300 rubles per hour during the day)

Rested in this hotel with 18-20.06.2023, room 906. Of the pluses it is certainly location. It was very convenient and quiet. Staff on the resepschen guest room. The number is classy. quiet, modern, everything is good, but the service at them in the cleaning of rooms is suffering. I think the cleaning staff forgets that you have 5*, not 2* or 3*. Cleaned us a room, changed our bed linen, put us new shampoo and even left half used. But friends, how can you clean up the room and not remove the garbage from the bucket? But it's all tiny. How could you pick up the glasses from under wine and not return them back? How? !!!!!! You exactly 5*? We had to drink champagne from glasses for water because at 1 a.m. I didn't want to bother you. It's a straight capet as we didn't like it. Cleaning 2 points and also forgot to return the glasses. About the mini bar. ) What does it mean to leave a pledge on the receptacle? You have the cheapest room cost more than 10 thousand rubles, you have a hotel 5*, probably to come to you for a holiday far not poor people to ask for a pledge. Nowhere did I meet this, but maybe I would use your mini borough if it was open. And so it was closed. (And also of the downsides: in the corridor sometimes felt cigarette smoke. It's very bad. The overall result is: Get out who worked on June 19th in room 906 and either fine him or issue a check-list in the native language of the cleaner so that he can't miss anything. You don't have 5*100%. We went to Kazan after your hotel to Marriott Kazan Kremlin 4* and I I would say your staff should learn from them how to clean the rooms properly. There was everything perfect. I recommend that you finish this item and you will have 5*.

Rest at the hotel during the holiday on March 8, 2022. There were still awkward restrictions and maybe so there were few people in the hotel. It is very strange to read negative reviews. The staff attitude is beautiful, I was called in the room several times and wondered if I had everything good, and on March 8, a gift was given, taking it into the room. Then the Lounge zone was still in operation and she struck me with her delicious tastes and a wonderful atmosphere. The spa area with the pool and the jacuzzi is good. The only factor that has a little bit upset is the 24-hour building under the hotel windows. But there's no hotel guilt here. In general, I liked it very much. The Anturage of Leningrad I am impressed and he did not press and press.

The location of the hotel is very good, the surrounding attractions are very convenient for shopping. The price of the room type picture provided by Ctrip does not match the actual price. It is best to ask before the reservation, the breakfast is more general, the hot food is not much, the western breakfast, the room scenery is poor, most of the interior is facing Courtyard, room size is large, spare parts are not bad, service response is slow, overall service is general, restaurant selection is small, concierge service is good, price is high, cost is relatively general

I have been living in Moscow from 2018 - 2020 and was a long term resident of Marriott Aurora and Marriott Grand hotels. Due to Covid-19, January 2022 was the first time when I came back to Moscow after a long period of time and had decided to choose Marriott Grand for my stay. The hotel is located right on Tverskaya Street walking distance to the Red Square, theaters, many other cultural locations, and the wonderful Depo Luxury Food Mall in Moscow. It is also very close to the Belaruskaya train station which has the Aeroexpress directly to/from SVO airport. What differentiates Marriott Grand hotel from many others are the staff which are always there to help you with anything that you might require. The front desk staff are always accommodating with any early check-in and late-check-out requests and the concierge is always ready to help with restaurant and other reservations. Additionally, the hotel has a great buffet breakfast, nice restaurants, and also great room service which is available 24 hours a day. The gym and spa center on the -1 level is also really great, it has a wonderful gym equipment, swimming pool, sauna, and hammam. I wanted to also complement the hotel for it's cleanliness, from the lobby, the elevators, the hallways, and of course the rooms, it is a pleasure to see how the cleaning staff are always making the hotel look tidy and clean for the guests. Overall I really would recommend this hotel to my family and friends and hope that this review can help others on Tripadvisor to make the hotel selection in Moscow. Thank you once again Marriott Grand staff and General Manager for making our stay so wonderful! We are looking forward to staying with you again during our next trip to Moscow.