Hotels Near Rengstorff House in Mountain View

This is the worst of my experience in any of the properties by Marriott so far. I made a corporate booking and stayed here for 7 days. Here is some feedback on the extremely arrogant and weird staff from this hotel ... 1) When I reached for check in, I waited in the queue for 30 minuets along with 3 more members and the staff responsible for providing keys was roaming here and there with his mobile carelessly for 30 mins. 2) There were a total 2 towels in the room and kitchen was not properly cleaned. The room was not properly checked and a heavy noise was coming from AC entire night , due to which I can't sleep. It took them 2 nights to fix the issue. 3) WORST ONE -- I selected the hotel as there was kitchen in the room , so that I can prepare my dinner. But for 7 consecutive days those arrogant staff didn't provided any room service including cleaning of kitchen utensils ,trash removal, or new towels. I went to front desk and complained 3 times in 7 days but those shameless and weird staff tried raising their hands and kept on cross questioning me with stupid questions like-- when did u came, whom u complained for room cleaning, why can't u ask the people cleaning rooms to clean ur room etc etc .. I talked to the workers who used to clean rooms, they told my room number is excluded from their list for any kind of servicing. I talked to the staff in hotel again but those shameless people seating in front desk hardly did anything. (thinking no one is supervising them and no one can can force them to do any work.) The person said they provide room service once in 2 days so wait for next day , but nothing happened in next day also. The guests in hotel are getting treated on the basis of their race... Finally I gave up and ordered all my dinners from Uber Eats for 7 days , as no-one came to clean the kitchen.. Finally trash in the kitchen started smelling badly in entire room. 4) Free Breakfast: they have minimal items on the name of breakfast, and they don't have any information on ingredients of the breakfast along with any allergic information. I questioned about couple of items asking do they have egg , and duffers reacted saying we don't know ... I requested front desk to add information on ingredients and allergy, but as usual they made fun of me and said we don't have any such provisions, if you have issues don't eat them. Here are some pics of the room , which states they didn't feel responsibility to clean kitchen, bathroom, change towels etc ..

I stayed at this hotel for the second time. This is a Marriott hotel, with a kitchen, cooking utensils and cutlery. It is very convenient to cook. Hotel transportation is convenient, breakfast is available, and there are more varieties to choose from. Pure American style, you can experience it.

I have stayed one night twice in this location. First stay, the FOH was getting trained, focus was on checking me in the computer. Second visit, quick check in process, friendly staff, forgot to write my room number nor mention it to me, good thing I saw in app after parking. $18 on site parking either open next to hotel entrance, or in a gated covered lot. The room has a modern look with the vanity separating the bedroom and bathroom. The 1 king bed room has frosted walls/doors with no locks for the shower and toilet, not a fan of the frosted look because it does not look clean for me. The vanity had motion sensor lights on the bottom. The shower has both a shower head and has a rainfall shower system - pressure was both appropriate, strong for the shower head, moderate for the rainfall. Behind the vanity, facing the bed was a floor to almost the ceiling mirror - still don’t know how I feel about this haha. I do like the modern feel. The bed felt comfy. The room could be cleaner. There were some hair strands next to toilet and there were a couple under the duvet. There was a green stain on the water flush and a dried visible stain on the counter by the sink - we typically bring cleansing wipes to clean our room regardless but cleanliness definitely could be better. Great sized tv and desk available as a working space. Side note: it’s right next to 10 Butcher’s which is an upscale kbbq place pricey but yummy!👍

Checked in about 13.30 the young guy at the front desk said our room wouldn’t be ready until 3pm, we was cool with that. About half an hour later he said our rooms was ready. Got our keys went to the room which was right round the back the room was dark dinghy and smelly. Went bk to the front desk and said we was not happy with our room, we would like to change to a room at the front and not the back he said ok but we would have to wait, we was cool with that. Got our second room which was still dark dinghy and smelly and round the back. Went bk to the front desk I said to I noticed WHITE PEOPLE checking in after us getting rooms at the front. Finally got our 3 room which was not much better the dirt on the coat rack was disgusting the TV remote was full of dirt. Hotel like theses should be closed down. DO NOT STAY HERE

We went to see the 49 ers preseason game and my husband booked this room. Although we checked in pretty late and when we got to our room there were two ants in the bathroom by the shower tub, I told my husband and he said babe let’s go get something to eat so we left and went to get pizza and wings, when we got back we were eating and went took a shower fell asleep. My husband woke up at 6 am a turn the light on and wakes me up to tell me that the table is covered in ants and our food and clothes omg I was so pist off and called down to the front desk the lady said her manager was not there and to call back Monday. My husband was taking a shower and I told hi. He went down stairs to the front desk and told the lady about our room being infested with ants , she basically told him manger was not there so he got pist and told the lady look your telling me i have to wait in the room that’s infested with ants until 12 noon I don’t think so, she gave him a different room and said we’ll you’ll have to talk to the manager on Monday he said she was rude . We were able to get a different room and went to eat breakfast which was excellent and after that we went swimming in the pool it was very nice .overall, the hotels is a very nice quiet place we will definitely stay there again , but we will talk to the manager about our situation

I stayed in this hotel for 15 nights on a business trip to the bay area in California, US. Pros 1. Location! Right on El Camino Real and close to walgreens, right next to Safeway, close to a lot of restaurants. 2. Accessible through city bus, uber or even cal train. I used to drive a car there. 3. Hot water swimming pool. 4. Rooms are spacious. 5. The staff is responsive. 6. The property generally seems safer with people and police almost strolling around near by. Cons 1. Cost for laundry. Most hotels in the bay area have laundry included in the room charges. Also the laundry did not operate on 2 occassions for me due to some repair. 2. Breakfast spread for vegetarians is limited. 3. Rooms are somewhat old fashioned. Sometimes the irking sound of taps, showers when you turn them on shows the age of this property. 4. The staff need to improve on room service. Like I had received 3 packages from Amazon and thet had not even called on room phone nor leave a message. I had to check repeatedly with them. 5. No weighing machine. Usually business hotels have weighing machine for baggage check. It wasn't there here. Overall it was a decent stay. I however have stayed in much better places for the same money.

The hotel is great, the rooms are big, but the location is a bit remote. Suitable for couples traveling. All the toiletries in the room are from le labo, the experience is very good. It can be delivered right away if you ask for a microwave in the middle of the night, very good service.

I have to say The Good Nite Inn-Redwood City was an unexpected pleasurable hotel. I had booked a room for 4 nights in Burlingame, with my debit card. After a long day, & long drive we arrive only to be told there having sum issues. And we cannot check in. Mind you, it's the day before fourth of July . So we spend next hour trying to find an available room . Call after call gets us nowhere, and I am starting to panic. Then I call the good nite inn , & speak with Renee. She says she thinks there may be a c9ôancellation. She returns to phone call and tells me yes, there , is. She hears the panic & desperation in my voice. So she asks me how fast I can get there. Telling me just to relax & just get there . Needless to say .....she turned my whole bad day around into a beautiful. Holiday. Thank you soo much

This is the only hotel we can stay whenever we come to Milpitas/San Jose/Santa Clara to visit family and friends or attend special events like 49er games. We love staying here, this is like our second home! We used to live across the street and rented their Event rooms many times in the past for my kids' parties and other celebrations. This place holds a special place in my heart, brings back so many memories of my children, now in their 20s, whenever I'm here. I appreciate the staff, always friendly and accommodating/welcoming! Our rooms are always clean. We never had any issues in the past. Thanks Embassy Suites Milpitas for the wonderful memories! We will definitely be back!