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Excellent hotel. Great location. Nice and clean. We enjoyed our stay a lot. The Promenade and ocean is just two minutes away. There are lots of restaurants and bars in the area. Looking forward to going there again. Looking forward to enjoying the hospitality.

I was actually quite skeptical judging by the reviews I read but was pleasantly surprised. Although yes I only had a partial view of the beach, it was uplifting enough and would tempt me to go downstairs to the restaurant which has a patio opening up to great beach views and is the best place to chill and have beers anytime of the day. The room was decent by Bombay standards - very clean, queen size bed, comes with a mini fridge, safe, hair dryer and basic toiletries, tea/coffee sachets and two 1litre complimentary water bottles every day. The basin area in the bathroom was too tiny with hardly any room to leave your toiletries and the Wifi was quite spotty which also disrupted the cable channels. There's enough parking space if you have guests visiting and staff is immensely responsive, even with any late night complaints. However, they do kind of randomly shut off access back through their beach entry gate even though it was well within the publicised timings.

The good aspects would be the welcoming and helpful behaviour of the staff, the room allotted was decently sized, the food at the butler and the bayleaf, and the breakfast offered. Location of the hotel was at a pretty accessible place for my requirements. The bathroom could do with a little more options to hang clothes/towels. In negatives, we found items were informed to be unavailable that were listed on the menu at the butler and the bayleaf. Overall, good place to stay.

Good location, average hotel facilities, poor maintenance. I don't want to decide next time

Really can't fault this charming hotel. It's small, and there's no elevator, but everything else is great. Affordable, charming, and comfortable.

We enjoy brunch buffet.. Very good food spread in the brunch, lots of dessert variety, we are totally happy with the food and service we like to mentioned some name like binoy and ashwini.... Nice Seaview from the restaurant.. This is the second time we came here and it was great...

I've stayed at Highgates before, and it has always been a happy experience. The location is excellent, the service is courteous and prompt, the rooms are comfortable, and the price is very competitive, particularly given the prime

I would recommend this to fellow travellers who travel to mumbai for embassy related work, 10 min drive to us embassy, hotel is clean and neat, the support staff are also available round the clock to resolve the issues. Food menu is bit costly but taste is fine. Rooms are bit stinking with cigar smell but once you turn on the ac, you don’t feel it.

Don’t take 1st and 2nd floor rooms. Air duct leak. Confirming breakfast was with the room took too long. It’s an old property. Not worth too much price.

Hotel was very clean and complete with necessities including good WIFI and a resturante. Staff were very aattentive and helpful. Price was very reasonable. I highly recommend this small hotel. Mr Gupta the day manager was particularly helpful in all matters.