Plaza Premium München

Pros: comfy bed/pillows. Good TV. We appreciated the empty fridge for storing leftovers/drinks, the microwave, and dishes/cutlery provided. The hotel and our room seemed clean, and the location was convenient to transit and the Englischer Garten. Cons: The 2-story high window in our room was a cool novelty, but along with the view of the unkempt courtyard, we could see and be seen via several other windows across the courtyard, so we opted to keep the shade closed for the sake of privacy. This made it dark and gloomy in the room at all times. We had enjoyed several hotels/B&B's without AC earlier in our travels, but we decided to splurge a bit to have AC on the final leg of our trip. Unfortunately, the "nicer room" was two stories high with a loft bedroom, and the AC unit was installed under the loft. In spite of working the AC unit all day and all night, the cooler air did not reach the upper level where we slept. By the 3rd night, it was not noticeably cooler upstairs than it had been the first night. I asked at the front desk if they could at least provide a fan and was flatly told "we don't provide fans." And of course, there was no way to open the giant 2-story window to get a breeze. Between the non-existent customer service and the waste of money, this was my least favorite of the 6 places we stayed, 4 of which had no AC at all. The breakfast buffet costs an extra 20 Euros a person, so we opted to go elsewhere. There is a revolving door at the front entrance which is not automatic. Next to the revolving door, there is a regular door with a button for automatic access, but it was locked or not working both times we tried it. So we did not find the hotel entrance to be friendly to those with accessibility needs.

Great hotel for the money. We booked 2 rooms for our family and we received the connected rooms, at request, which were perfect for our needs. The rooms and bathrooms are a little small if i want to be overly critical and the hotel is a little out of the city but to be fair we knew this prior to booking. Parking was good with no height issues for my large SUV.

The hotel is well equipped. We had a room with a coffee machine, fridge and microwave. Everything is clean. Situated a five minute walk from the train station. But….. we moved rooms three times as the wifi is impossible. We had no phone with us, and relied on the internet for overseas communications. IF you get a signal, it has one bar, extremely slow and highly likely to cut out. The TV signal is equally poor and many stations cannot connect. We had better reception in the laundromat down the road. We spent 2 weeks travelling throughout Eastern Europe in hotels of a far poorer standard but this had no comparison. Should you rely in internet for work, or social contact, avoid this hotel.