Mandarin Oriental, Munich

Mandarin Oriental, Munich Reviews

Mandarin Oriental, Munich

Neuturmstraße 1, Munich, 80331, GermanyView Hotel Details
Mandarin Oriental, Munich
Mandarin Oriental, MunichMandarin Oriental, MunichMandarin Oriental, Munich
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Mandarin Oriental, Munich Guest Reviews

4.5/5
Great
65 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(65)
Positive reviews(42)
Reviews with photos/video(1)
Negative reviews(3)
Adil Apac
Deluxe King Room
Stayed in 2024 年 2 月
Couples
9 review
4.2/5
Very Good
Posted on 2024 年 3 月 3 日
Good location, excellent view from high floor room
Guest User
Premier Deluxe King Room
Stayed in 2024 年 8 月
Business travelers
70 review
5.0/5
Outstanding
Posted on 2024 年 8 月 21 日
Very good location
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Guest User
Stayed in 2024 年 11 月
Couples
5.0/5
Outstanding
Posted on 2024 年 11 月 5 日
A great hotel in an amazing location. We arrived late and were greeted by the most friendly team. The room was well appointed, with all the amenities you could need. Breakfast was delightful, the team were always so friendly. We would come back
Guest User
Stayed in 2024 年 10 月
Other
5.0/5
Outstanding
Posted on 2024 年 10 月 31 日
Stepping into this hotel was like entering a living, breathing work of art. The avant-garde design elements and curated local artwork created a feast for the eyes at every turn. Our room was a perfect blend of style and comfort, with thoughtful touches that showcased the designer's vision. The rooftop lounge offered panoramic city views and became our favorite spot for evening cocktails. This hotel is a must-visit for design enthusiasts and those seeking a truly unique experience.
Guest User
Stayed in 2024 年 10 月
Other
5.0/5
Outstanding
Posted on 2024 年 10 月 29 日
Fantastic hotel! The staff are incredibly thoughtful, kind, and fun. I would stay here again just because of the people that work here. The rooms are a good size and well furnished. The shower is very nice. Perfect location. The hotel’s bar is also very good. Fantastic cocktails and very good service. Dark and moody.
Guest User
Stayed in 2024 年 9 月
Couples
5.0/5
Outstanding
Posted on 2024 年 9 月 26 日
Incredible service and quality room amenities. Check-in process was welcoming and one of the best we’ve experienced. Hotel food very good, especially the bar area downstairs, and the breakfast room upstairs. Roof bar had amazing views of Munich.
Guest User
Stayed in 2024 年 9 月
Other
5.0/5
Outstanding
Posted on 2024 年 9 月 24 日
Elegant fabulous hotel. Old world charm decor with modern conveniences. Charging ports are great and shower controls high tech. It’s a combo of old world and modern conveniences. We blew the circuit in our room and they came very quickly to fix it and were so sincere in their efforts. Couldn’t have been nicer or more efficient. Breakfast buffet is nice- not as over the top as the Adlon- but fresh and delicious. The front desk folk are tip top.
Guest User
Stayed in 2024 年 9 月
Other
5.0/5
Outstanding
Posted on 2024 年 9 月 14 日
Dario, the great italian concierge who helped us in all possible ways to navigate the city when we were a bit lost, on phone too. Jessica, Jenny, and the entire team at Mandarin made our first visit to Munich very very comfortable.Considering that this was our first visit to munich, it was just amazing. The service and the room were very luxurious. A stay of luxury indeed! Keep up the good work!
swuwhit
Stayed in 2024 年 7 月
Couples
5.0/5
Outstanding
Posted on 2024 年 7 月 16 日
We missed our connection home and had to spend an unplanned night in Munich. This hotel was a wonderful surprise-a very kind and welcoming staff, updated, spacious rooms with modern technological amenities, pillows that were HUGE and comfortable, and a large comfortable bed. We ate at the hotel restaurant for dinner (Matsuhisa) and breakfast. The food was good and the staff was lovely. The hotel is centrally located, just a couple of blocks from high end shopping and from a beautiful old town center. Given we were "stuck" overnight in Munich, this was an amazing way to spend our 24 hours in Munich.
Response from Property: Dear Family Swuwhit, Thank you very much for your visit at the Mandarin Oriental, Munich and your positive feedback. Your words of praise make us very happy and we were happy to share them with the entire team. Feedbacks like yours are our motivation to give our best every day and to offer our guests a unique experience. We look forward to welcoming you as our guest again soon and in the meantime remain with best regards. Yours sincerely, Marc Epper General Manager Mandarin Oriental, Munich
S3084PCalessandras
Stayed in 2024 年 7 月
Solo travelers
5.0/5
Outstanding
Posted on 2024 年 7 月 11 日
All service is personalized and makes you feel unique and literally a FAN of the Mandarin Oriental chain! The hotel is extremely luxurious, the design is incredible and you can take beautiful photos! Everything is very comfortable, clean and elegant. The food is incredible and very tasty. The view is breathtaking and here you will find everything a true 5-star hotel can offer! I tell you more about the hotel and Germany on my Instagram: @alessandrastockler
Response from Property: Dear Ms Stockler, Thank you very much for your visit at the Mandarin Oriental, Munich and your positive feedback. Your words of praise make us very happy and we were happy to share them with the entire team. Feedbacks like yours are our motivation to give our best every day and to offer our guests a unique experience. We look forward to welcoming you as our guest again soon and in the meantime remain with best regards. Yours sincerely, Marc Epper General Manager Mandarin Oriental, Munich
JooPz0r
Stayed in 2024 年 2 月
Family
5.0/5
Outstanding
Posted on 2024 年 2 月 22 日
An excellent stay with great attention to detail. The concierge service is some of the best I've experienced, the overall team are fantastic, proactive and attentive. The Mandarin Munich met expectations and then some. This is my default property for Munich, simply the best.
Response from Property: Dear Guest, Thank you very much for your visit at the Mandarin Oriental, Munich and your positive feedback. Your words of praise make us very happy and we were happy to share them with the entire team, especially the Concierge-Team. Feedbacks like yours are our motivation to give our best every day and to offer our guests a unique experience. We look forward to welcoming you as our guest again soon and in the meantime remain with best regards. Yours sincerely, Dominik G. Reiner General Manager & Area Vice President, Operations Mandarin Oriental, Munich
jay5667
Stayed in 2024 年 2 月
Family
5.0/5
Outstanding
Posted on 2024 年 2 月 8 日
This is easily one of the best hotels in the city. Friendly, personable experience, that went above and beyond to make our stay special, including for our 4 year old traveling with us. Dinner at Matsuhisa and afternoon tea in the lobby were perfect to top it off. The location is central to anywhere in Munich. We would not hesitate to stay here again.
Response from Property: Dear Jay, Thank you very much for your visit at the Mandarin Oriental, Munich and your positive feedback. Your words of praise make us very happy and we were happy to share them with the entire team. Feedbacks like yours are our motivation to give our best every day and to offer our guests a unique experience. We look forward to welcoming you as our guest again soon and in the meantime remain with best regards. Yours sincerely, Dominik G. Reiner General Manager & Area Vice President, Operations Mandarin Oriental, Munich
Guest User
Stayed in 2024 年 1 月
Family
5.0/5
Outstanding
Posted on 2024 年 1 月 29 日
Had dinner at matsuhisa. Great food and service! Favorite was the miso cod, but everything else was great too. Also good wines and a waiter with great knowledge. The ambience was also very pleasant with it being not too loud and not too quiet either and great zen style furnishings
Guest User
Stayed in 2023 年 12 月
Couples
5.0/5
Outstanding
Posted on 2023 年 12 月 9 日
Outstanding staff from Antonia at the front desk, to Anna in the lounge to Head Concierge Dario made our stay at the Mandarin Oriental Munich extra special. Luxurious bedding in the rooms, festive holiday decor and an overall cheerful atmosphere make a stay first rate!!
Guest User
Stayed in 2023 年 12 月
Other
5.0/5
Outstanding
Posted on 2023 年 12 月 2 日
Exceptional hotel chain, great location, excellent concierge service.exceptional breakfast and also excellent bar with various cocktails to try in an elegant and refined environment. I will definitely return.