Top 5-Star Hotels in Munich

Love the building, design and the location (the physical / hard part). The soft part (people), more efforts required. They misplaced 1 of my luggage and I need to beg them to find it (as if I was lying that I have 3 begs). They pushed me around, asked me to go and ask ”that guy at the door” and asked me to go to the luggage storage room even after I clearly described my beg (not with a typical colour). And apparently, the beg was at the reception behind the counter. Wasting 1 to 2 hours.

Let's start with the spa - an oasis of relaxation and rejuvenation. From the moment I stepped into the tranquil haven of the Vier Jahreszeiten Spa, I was enveloped in an atmosphere of serenity and well-being. The spa facilities are impeccable, featuring a range of treatments and therapies that cater to every guest's needs. The expert therapists displayed a deep understanding of their craft, ensuring a customized and revitalizing experience. After indulging in one of their signature massages, I felt completely refreshed and invigorated. The spa's attention to detail and commitment to providing a sanctuary of calmness was truly impressive. As for the location, Vier Jahreszeiten Kempinski is a true gem in the heart of Munich. Situated on the prestigious Maximilianstrasse, it offers an ideal home base for exploring the vibrant city. From the hotel, you can easily reach Munich's iconic attractions, designer boutiques, and renowned dining establishments. The convenience of being able to stroll through the historic city center or simply step outside to admire the beauty of Maximilianstrasse made my stay even more enjoyable. It's a testament to the hotel's commitment to offering guests the best of Munich right at their doorstep. The overall experience at Vier Jahreszeiten Kempinski was nothing short of exceptional. The luxurious accommodations, attentive staff, and attention to detail throughout the property were all factors that contributed to a memorable stay. The blend of classic elegance and modern amenities created an inviting and sophisticated atmosphere, which I found to be both comfortable and inspiring. In conclusion, Vier Jahreszeiten Kempinski Munich is a top-tier hotel that truly understands the art of hospitality. The remarkable spa and the unbeatable location in the heart of Munich set it apart as a destination that caters to travelers seeking a perfect balance of relaxation and exploration. I highly recommend this hotel to anyone looking to experience the best of Munich in a luxurious and welcoming setting.

Hotel was nice and modern. Room was on the smaller side, and a shame the smart TV wasn’t actually a smart TV and they only had German channels. Hotel air con wasn’t the best but kept the room somewhat cool. Shower has no conditioner but has shampoo and shower gel.

Hotel location is good, opposite the door is the botanical garden, there are children playing. Behind a small park is the Technical University of Munich, which is very large and beautiful and fully open. A few hundred meters from the hotel is Karlsplatz, and a short walk away is Maria Square, convenient for shopping.

The waiters in the hotel are all young and courteous with a bright appearance. The corridors of the hotel are in a dark curtain style. The rooms are a bit small and the bathrooms are very well-designed. The breakfast is the best I have ever eaten. Standard, the only complaint is that it is a little far from the station, and the lights in the room will automatically turn off after a period of time due to power saving, which is very annoying

The atmosphere is great, the staff very friendly, you feel welcome immediately! The rooms are beautiful and both the breakfast buffet and the evening card are extremely delicious. I will surely come back!

The hotel is at the opposite of the main train HBF but depends with entrance you come out. We blessed that the breakfast provides Prosecco on Sat & Sun free flow from 6-11am. And of course wide spread of breakfast, mainly bread. We enjoyed our stay

Excellent service from concierge and reception despite Corona measures! Got an upgrade to a larger room. Unfortunately the hotel bar is still closed, but overall I was very happy with my stay.

There is no one in Munich or the most high-end hotel in Germany. Even if you book through a third party, you can still identify your membership and enjoy membership benefits. Impeccable, perfect hotel experience.

I seldom give bad reviews to the service staff because no matter in which country the service staff is hard and will face a lot of unfriendly guests. But this time in Westin made me feel very bad. Total three days of breakfast, first day because I went with my dad and I could see well with my baby. The second day dad was too tired to join us. I was the only one to babysit a one year old baby. While I was ordering tea with the waitress, she accidentally knocked over the milk and spilled it all over the table. But the first thing I did was apologize to a lady server and assisted her in cleaning it up. Of course it was not clean as new. When we went back on the third day, an older male waiter came over to chastise us before we even sat down, presumably meaning that he had soiled the dining chairs yesterday and told us to sit in the baby chairs. I stated that there was no problem and apologized again. Surprisingly he shrugged it off and left without bringing me the baby chair and without serving me tea. You can imagine how embarrassed I was. The person who came to enjoy the service was scolded. That wasn't enough. This time I was with my dad and the baby wasn't creating extra trash and I could make sure the table was clean. The way normal polite people would bring it. The man ended up coming back to chant as we were leaving and kept saying we created trash.????? You didn't have a single crumb from your meal? If you don't want to serve customers, you have the option of changing jobs. Several other lady waiters were very friendly. What was a very good impression of the hotel was ruined by this one person. We will be going to Munich often but are not going to choose this hotel again. No one wants to be stared at by a mean person while eating breakfast.