Hotel H2 Trip&Business Nagasaki

Hotel H2 Trip&Business Nagasaki Reviews

Hotel H2 Trip&Business Nagasaki

5-11 Tsukimachi, Nagasaki City, Nagasaki Prefecture, 850-0877, JapanView Hotel Details
Hotel H2 Trip&Business Nagasaki
Hotel H2 Trip&Business NagasakiHotel H2 Trip&Business NagasakiHotel H2 Trip&Business Nagasaki
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Hotel H2 Trip&Business Nagasaki Guest Reviews

4.7/5
Amazing
68 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(68)
Positive reviews(66)
Reviews with photos/video(24)
Awesome stay(26)
Clean and tidy(24)
Easy to get around(9)
Tasty coffee(7)
Convenient for shopping(6)
Friendly front desk staff(5)
Near shopping area(5)
Negative reviews(2)
SANTA CHRIS
[20 ㎡/Bed Width 120 Cm]Accessible Room
Stayed in Jul 2024
Solo travelers
69 review
4.7/5
Amazing
Posted on Aug 21, 2024
It's like looking at Tadao Ando's architecture. Amazing location. Central to attractions. Convenient transportation. Sky view from the 11th floor bathhouse. Unlimited coffee. The architect who designed this building paid attention to every detail. He took into consideration the flow of wind and the direction of light.
Response from Property: Thank you for taking the time to share such a thoughtful review of your recent stay with us.We are truly honored by your comparison of our architecture to the work of Tadao Ando. It is wonderful to hear that you appreciated these elements, as well as our central location, convenient transportation, and the sky view from our 11th-floor bathhouse.We look forward to seeing you again. Thank you, have a nice day !
Frederic Mathias
[12 ㎡/Bed Width 140 Cm]Smart Single Room
Stayed in May 2024
Couples
38 review
4.5/5
Great
Posted on May 23, 2024
Central location right next to the shopping street and china town. Rooms is small but all you need for exploring Nagasaki.
Response from Property: Thank you very much for choosing our hotel and for taking the time to share your feedback.We are delighted to hear that you appreciated our central location next to the shopping street and Chinatown. Our location is indeed one of our key strengths, providing easy access for guests to explore the vibrant city of Nagasaki.Thank you once again for your review. We hope to have the pleasure of welcoming you back on your next visit to Nagasaki.Have a nice day ! Front desk: Matz
T Graefe
Smart Single Room
Stayed in Mar 2024
Travel with friends
11 review
4.7/5
Amazing
Posted on Mar 20, 2024
If you get the hotel for a good price it’s really great, just the room could be bigger.
Response from Property: Thank you very much for choosing Hotel H2 Nagasaki for your stay. We truly appreciate your patronage. Our hotel is centrally located, which makes it convenient for sightseeing and getting around. However, due to our central location, our rooms are designed to be compact. We understand there may have been moments of inconvenience, but we hope you were able to relax and enjoy your stay with us.
Guest User
Smart Double Room
Stayed in Dec 2023
Family
5 review
5.0/5
Outstanding
Posted on Jan 6, 2024
The location is good and hotel is new. The room is small but clean and comfort bed. Friendly and helpful front desk. Love the hot bath at the top level and free laundry room (just need to get the key from front desk). Have a pleasant stay in this hotel.
Response from Property: Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel .We appreciate your kind words about our convenient location, new facilities, and the cleanliness and comfort of our rooms. Thank you once again for choosing our hotel for your stay. Have a grest day!
The Novice Traveller
Smart Double Room
Stayed in Oct 2023
Couples
5 review
4.2/5
Very Good
Posted on Oct 25, 2023
We were satisfied with our stay. The room is larger than typical Japanese hotel rooms for 2 persons.
Note free
Smart Single Room
Stayed in Apr 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on May 29, 2023
Fantastic area , Clean and good hotel Staff are friendly and serve green tea Fire 🔥 outdoor heater for guests Good location easy to Chinatown
Guest User
Bunk Room
Stayed in Nov 2022
Couples
3 review
2.0/5
Posted on Dec 5, 2022
Do not stay at this hotel if you drive because there is no carpark inside, you need to use other carpark far away, also your can not load your luggage at the entrance. Staff is no friendly at all. Please note that there is no a bath in your room too!
zh31518
[20 ㎡/Bed Width 120 Cm]Smart Twin Room
Stayed in Aug 2024
Family
188 review
1.0/5
Posted on Aug 26, 2024
The location of the hotel is very average, next to a commercial street. The room was not cleaned throughout the stay, and only 2 bottles of water were given on the first day of stay. The vending machines can only use coins, and the washing machines are the most old-fashioned, which is stupid. Why are the new hotels equipped with old equipment? The soundproofing of the room is too poor, and they gave us a connecting room!!! Didn't they explain this to the guests in advance? Poor service, everything is bad
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Guest User
<Consecutive night plan> Smart Single Room - (No cleaning service)
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Aug 23, 2024
I chose this place mainly because it has a hot spring bath on the top floor. Three washing machines are free to use. Reservations are required when they are full. When they are available, they will call the house to inform you. The location is a little far from JR Nagasaki, so it is recommended to take the tram. It is very close to the central area of ​​the commercial street.
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jessiehy
[12 ㎡/Bed Width 140 Cm]Smart Single Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 17, 2024
The hotel is equipped with a large bath, which is very convenient. There are lounge chairs at the entrance of the rooftop bath, where you can enjoy the night view of Nagasaki. There is also self-service coffee and green tea. The green tea is distilled cold brew, which is very unique. It is located in the city center, and the shuttle bus to and from the airport is right next to it. The overall stay experience is very good. The room space is relatively small. Although the smart single room is not cleaned daily, bathrobes and water are only provided once, but the bath towels and garbage will be replaced in the morning, which is also convenient. In addition, children under 6 years old can stay for free.
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Response from Property: Thank you for choosing to stay with us and taking the time to share your detailed experience. We are glad to know that you were satisfied with the large bath, the night view from the rooftop, and the self-service coffee and green tea service. We also thank you for your affirmation of our location and overall stay experience. Regarding the room cleaning service you mentioned, we would like to explain that the smart single room you chose is a non-cleaning service accommodation plan, so there is no daily cleaning service. However, in the ordinary accommodation plan, we provide daily cleaning service. We will explain these differences to guests more clearly in the future so that you can choose the plan that best suits your needs. Thank you.
Guest User
[14 ㎡/Bed Width 160 Cm]Smart Double Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Very clean, convenient location, there is a large bath on the top floor for bathing, laundry and drying services are provided, and there is free coffee on the third floor. The experience is very good👍
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Response from Property: Thank you very much for staying at H2 Hotel Nagasaki. Thank you for your feedback about the hotel. We are glad that you enjoyed your stay at our hotel. Our hotel has extremely convenient transportation to tourist attractions and is loved by many guests. If you have the chance, please enjoy sightseeing in Nagasaki. Thanks.
Guest User
[12 ㎡/Bed Width 140 Cm]Smart Single Room
Stayed in Aug 2024
Solo travelers
52 review
5.0/5
Outstanding
Posted on Aug 5, 2024
I really like the decoration of the ground floor and the front desk lobby, which is very nice. The free green tea at the front desk is delicious, much better than the tea bags in many hotels.
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Response from Property: Thank you for choosing H2 Hotel Nagasaki. We are delighted that you are satisfied with the reception hall decoration. We are also honored that you enjoyed the green tea we served at the reception. We will continue to improve the quality of our products and services to ensure your satisfaction. We look forward to your next visit.
Guest User
[20 ㎡/Bed Width 120 Cm]Smart Twin Room
Stayed in Jul 2024
Couples
5 review
3.7/5
Posted on Jul 12, 2024
The room is overall clean, the public bathhouse is large, the room is a bit small, there is no parking lot and it is inconvenient to carry suitcases, the sound insulation is OK, the bed comfort is acceptable...
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Response from Property: Thank you for choosing H2 Hotel Nagasaki. We would also like to thank you for sharing your valuable feedback during your stay. We are very happy to receive your compliments about the guest rooms and the large public bath. We will continue to strive to make our guests' stays comfortable. On the other hand, we sincerely apologize for the inconvenience caused by the size of the room, the inconvenience of parking, the sound insulation, and the comfort of the bed. We take this matter seriously, will improve our operations in the future, and strive to provide better service. We look forward to seeing you again.
Jerry&Lulu
[14 ㎡/Bed Width 160 Cm]Smart Double Room
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jun 24, 2024
A clean and beautiful hotel with a large bathhouse. I was very satisfied after staying for two days. The room was not cleaned, but towels were left at the door early in the morning. The staff at the counter were also very friendly and provided single-package facial cleansers, which was great!
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Response from Property: Thank you very much for staying at Nagasaki H2 Hotel. I'm delighted to receive your wonderful feedback. And thank you for your feedback on our rooms and services. We are glad that your stay was comfortable. If you have a chance, please stay at H2 Nagasaki Hotel again. We will sincerely wait for your visit.
Guest User
<Consecutive night plan> Smart Single Room - (No cleaning service)
Stayed in May 2024
Solo travelers
28 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Very good hotel, good service, good location, new facilities, reasonable price. There is a microwave in the room and a public hot spring on the top floor. Although the hotel is not at the JR station, it only takes about ten minutes to walk there.
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