Matsukawa 40, Naha City, Okinawa Prefecture, 902-0062, JapanView Hotel Details
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Novotel Okinawa Naha Guest Reviews
4.4/5
Very Good
96 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(96)
Positive reviews(96)
Reviews with photos/video(38)
Awesome stay(25)
Clean and tidy(20)
Great swimming pool(18)
Great service(14)
Loved the view(12)
Awesome rooms(11)
Delicious breakfast(8)
Located downtown(6)
CHENG WEN
Standard Double Room
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Dec 14, 2024
• Buffet breakfast with lots to choose from.
• The room was pleasant.
• service was excellent, welcoming, and they always greet with a smile.
• very nice pool kids friendly!!
Pusit Suriyavejwongs
Deluxe Twin Room
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 14, 2024
Convenient Location & Great Stay
- The room was spacious, providing plenty of comfort.
- The hotel is in a great location, within walking distance of the Naha city center, the shopping street, and Shurijo Castle.
- There are many shops nearby, making it convenient for dining and shopping.
- Since the hotel is located slightly outside the city center, traffic is less congested, which makes getting around easier.
Things to consider:
- The hotel was crowded with businessmen, likely due to the event halls onsite.
- There was a noticeable smoke smell in the lobby and basement floor, where the basement is the exit to the parking lot.
- No valet parking and the parking lot is limited in space.
- There is a charge for parking per day (multi-entry is okay).
- The staff were not very supportive, from check-in to check-out.
- There was noise from the upper floor as well as structural noises, like from the bathroom door and shower room, which disrupted our rest.
- Traffic noise was also audible in the room, which might be an issue for light sleepers.
Overall, the hotel’s location and spacious rooms are definite highlights, perfect for just staying and travelling in and around the city.
But the service, noise, and other inconveniences might not make it the best option for those looking for a relaxing stay.
Guest User
Standard Twin Room
Stayed in Nov 2024
Couples
1 review
3.0/5
Posted on Dec 2, 2024
Very average hotel, not many people at the front desk speaks English, location is not that great too.
Guest User
Standard Twin Room
Stayed in Mar 2024
Family
2 review
3.0/5
Posted on Apr 19, 2024
Just realize after returning that I ve booked std twin room but they offered me a double room. My room was on the 5th floor opposite the housekeeping room. It somehow bothersome and noisy. The room size is same as Japanese room, quite small. If you come with 28” luggage you have to manage to open it. By the way, BF is super.
Rurubudongmingxinjianxing
Deluxe Twin Room
Stayed in May 2024
Family
69 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Gold bottle like it. Good location. We will be back again this hotel. Thank you.
Ski Kee
Standard Twin Room
Stayed in Jun 2024
Travel with friends
2 review
3.5/5
Posted on Aug 18, 2024
Have a pretty decent stay for a night.
Staff also pretty helpful.
travelling with teens
Standard Twin Room
Stayed in Feb 2024
Family
18 review
3.0/5
Posted on Mar 30, 2024
If you don’t have a car the location is a bit of. Very inconvenient that they don’t offer an airport pickup. As we arrived the extra bed in our twin room was charged with 63000 yen for 3 nights without breakfast! Rooms as such are ok, staff friendly
Guest User
Standard Twin Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 15, 2024
Hotel staffs are polite, helpful and most of them can communicate in English with problem. Also the location is very close to city centre. Hotel room are spacious and clean.
It’s A
Standard Double Room
Stayed in May 2023
Couples
10 review
3.7/5
Posted on Jul 25, 2023
While it may not be located in the most convenient area, it does offer a good price with a breakfast buffet and the opportunity to try different Okinawan dishes. Parking fee : 1000 yen per night
Anonymous User
Standard Twin Room
Stayed in Apr 2023
Couples
12 review
5.0/5
Outstanding
Posted on May 17, 2023
friendly staff and the room was clean.
Guest User
Standard Twin Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Nice stay
Anonymous User
Standard Twin Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 22, 2024
The Christmas tree was just decorated and the lights were very beautiful. The view from the outdoor pool was also very beautiful and relaxing.
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Guest User
Deluxe Twin Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 28, 2024
All the hotel staff are very polite. I want to make a reservation for a SPA. Since I need to communicate in Japanese, the front desk staff must be willing to assist us so that we can make a smooth reservation for the SPA.
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Rick
Standard Twin Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 23, 2024
It is about a 25-minute drive from Naha Airport. Parking is convenient for self-driving tours, and the facilities are complete. There is a laundry room downstairs. The room was clean and tidy, with views of the swimming pool and Naha city from the window. The family of three enjoyed their stay.
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Guest User
Deluxe Twin Room
Stayed in Sep 2024
Family
5 review
4.8/5
Amazing
Posted on Oct 21, 2024
The location is excellent, it is halfway up the mountain, overlooking the city of Naha. It is within walking distance of Kokusai-dori and DFS. It is quiet and soundproofed. The service is patient and thoughtful. All requests can be met as much as possible. Strollers can be used for free. There is an infinity pool and a children's playroom. It is a hotel with a high cost-effectiveness in terms of indoor area and price in the city. There is a Family Mart on the first floor. The breakfast is rich, especially the mushroom carrot beef soup is very tasty. I am very satisfied with this stay.