Nairobi Hotels with Breakfast

Anthony, a trainee at the concierge, was super friendly and helpful. Super professionalism made my stay rewarding. The breakfast was very good but the room wifi was very weak and cannot be connected. Location is great and restaurant Kilimanjaro, riverside shuttle station are within walking distance.

Realmente solo fueron 5 horas de estancia, entre que el vuelo a Nairobi llegó de madrugada con algo de retraso y esa mañana tenía un vuelo a Samburu. El traslado desde el aeropuerto lo concerté con el propio hotel por no complicarme en exceso y me costó 25$. De noche y sin tráfico, como 20 minutos para llegar o quizás algo menos. El hotel se supone que es de 5*, aunque entiendo que será por los servicios que tenga, porque realmente alguna estrella me pareció que se le había caído o quizás me pareció algo anticuado. Tiene bastantes habitaciones. La habitación que yo había reservado a través de Central de Reservas era una individual superior con desayuno incluido, por 80€. Era bastante amplia, con moqueta, aire acondicionado, mesa de escritorio, un sillón, TV de pantalla plana, botella de agua gratuita, conjunto para preparar café y té, caja de seguridad, minibar, armario grande, clavijas eléctricas para conectores europeos. El cuarto de baño, también amplio, tenía ducha y bañera, champú, gel, pañuelos de papel, secador de pelo, etc... Respecto al desayuno, era de 6 a 10:30, de tipo buffet, aunque los camareros iban sirviendo lo que se pedía. Me pareció flojo para un hotel de esa categoría, aunque quizás al ir justo cuando abrió no estaba todavía completo. También había wifi gratuita en el hotel. En resumen, el hotel bien aunque apenas si pude aprovecharlo un poco en condiciones.

The breakfast buffet had an excellent array of choices and everything on offer was enjoyable. The staff was helpful and courteous. The security process and security doors and card access only areas seemed a bit over the top but we did indeed feel secure. We enjoyed a delicious Christmas Eve dinner on the top floor of the hotel. It was a memorable experience. My only complaint is that though I had the air conditioning on and temperature set to cool the room a bit, the unit was running during our two day stay and never cooled the room or reached the temperature chosen. Also the in room phone did not work. I did request a maintenance person come to check on both f these issues and no one ever came. The bed was very comfortable and the modern style of the room was nice.

Participating in the project business negotiation meeting is relatively close to the foreign unit, and choosing to stay in this hotel also shows our identity. This hotel is also the most luxurious hotel in the city, with first-class facilities and first-class service. Breakfast was excellent, and Ctrip prices were moderate.

Breakfast was very small and nothing to eat. Children under the age of four can add a crib, but it is no longer suitable for my child and can't sleep. Hotel service attitude is average. When checking in, the credit card amount was frozen in the card, and it was told for a long time that it could not be returned when processing. You can only try to swipe the consumption amount again to see if the frozen amount can be refunded automatically. We haven't received the notification of successful return. In short, I should not stay again in the future!

My stay was amazing, great hotel the hotel safe were very helpful great staff, breakfast was delicious choice of meal and fruits all fresh , the in house amenities was fantastic, and the location was really nice for me . Rest assured I will be visiting again. Thanks you La Maison Royal. My overall experience was above expectations due to the bad reviews. Am happy I made my own decision. I was not disappointed

I stayed at Ole Sereni Hotel on my transit, had an issue with my booking and Everlyn at the reception was kind enough to help me manage my booking as well she was attentive to details. The rooms was very clean. I would highly recommend this property.

Booked 3 club rooms for 3 separate nights during a multi-stop tour through Kenya. The Stanley and the 1902 lounge were one of the highlights of our trip and we would definitely stay here again and specifically book the club rooms. First of all, the staff were incredible - Emilie, Collins, Benson (1902 lounge butlers), Steve (concierge) and Susan (management) deserve special recognition. They all went above and beyond to ensure our stay was amazing. The 1902 lounge is well worth the upgrade. Soft drinks and snacks during the day, and an incredible happy hour daily from 6-8 with hard drinks and hors d'oeuvres. And if your flight is later the day of checkout, you can use the lounge throughout the day. The staff were incredibly friendly, helpful and attentive. We tried all 3 restaurants during our stay - The Thorn Tree cafe provides an excellent breakfast and is good for lunch. Both the Thai Chi and Pool Deck restaurants were excellent dinner choices. If you are heading on Safari or to Mombasa you can leave the luggage you don't need with the concierge, taking only the things you need for that part of the trip. This makes traveling so much easier. The beds were comfortable and the rooms were spacious and well-appointed. As we returned to the Stanley from one of the legs of our trip, we all remarked that it felt like we were ”coming home”. Would highly recommend.

Overall it was ok. Pros, good location, the staff are friendly and the room is decent. Cons, the reception is inefficient and check in takes longer than it should. It’s like we are first customer that has ever checked in. Lots of confusion. My ac did not work. I had to call 3 times to reception before someone turned up. They said the ac does not work here. Did not bother to check anything because it seem normal for the ac not to work. I told him it’s very hot in this room and I can’t sleep. Also ac is basic especially if you are calling yourself a 5 star hotel. He shrugged and said I can get you a fan. Got very little sleep and I think they don’t service the ac to save on electricity. It’s a poor attitude from the management especially for a “5 Star” hotel. It’s more like a 3 star. Better places to go for the same price. Will not return.

The staff at Four Points are Hurlingham are fantastic. They are excellent at customer service - which is what makes my stays memorable. The dedication and care that I receive every time I stay will keep me coming back. Every day as I leave for and return from work, I am greeted by the reception staff, housekeeping staff, security staff and welcomed with a smile by Pablo’s restaurant staff (Faith is exceptionally pleasant). The quality of food is top notch thanks to Chef Howard and his team (including but not limited to Chef Dominic, Beryl, Clarice and Chef Danstand). For my most recent trip, I made a request to have my dietary needs accommodated and everything I asked for was done with such professionalism and kindness that I feel truly cared for. One tip for those who have not been to Nairobi before, be prepared to be requested to comply to the security checks on entry into the hotel. It may seem burdensome however, it is necessary due to the historical context of Kenya. I highly recommend this hotel to anyone who asks me for places to stay on business in Nairobi.