Magnotel ClassicNanchang TengwangPavilion Wanshougong Hotel

Magnotel ClassicNanchang TengwangPavilion Wanshougong Hotel Reviews

Magnotel ClassicNanchang TengwangPavilion Wanshougong Hotel

No.255 Minde Road, Donghu District, Nanchang, Jiangxi, 330008, ChinaView Hotel Details
Magnotel ClassicNanchang TengwangPavilion Wanshougong Hotel
Magnotel ClassicNanchang TengwangPavilion Wanshougong HotelMagnotel ClassicNanchang TengwangPavilion Wanshougong HotelMagnotel ClassicNanchang TengwangPavilion Wanshougong Hotel
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Magnotel ClassicNanchang TengwangPavilion Wanshougong Hotel Guest Reviews

4.4/5
810 review
Verified reviews
Location4.3
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(810)
Positive reviews(766)
Reviews with photos/video(199)
Classy environment(79)
Easy to get around(65)
Convenient location(64)
Friendly front desk staff(62)
Delicious breakfast(22)
Would stay again(21)
Close to metro(17)
Poor air conditioning(11)
Negative reviews(44)
罗安, Louan Don Gbato
Standard Queen Room
Stayed in Sep 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Oct 22, 2023
One of the best hotel also but need to be clean very clean because everyone don’t like duty small duty please
Response from Property: Dear guest, hello! Thank you very much for your feedback and suggestions on the hotel room hygiene issues you mentioned. The hotel also attaches great importance to them and will strengthen training and inspection. We apologize for not being very satisfied with your stay!
Ke
Qingya Big Bed Room
Stayed in Jun 2024
Couples
25 review
4.5/5
Great
Posted on Jun 13, 2024
Good location, friendly staff.
Anonymous User
Standard Queen Room
Stayed in Apr 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Apr 13, 2024
It's pretty good. There are snacks and barbecue downstairs, as well as bibimbap and clay pot soup. I forgot to take pictures of the room. It's clean and comfortable, and the price is not expensive. The lady at the front desk is very nice. She also gave me a small gift before leaving, which is nice.
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Response from Property: Dear guest: Thank you very much for your good comments on our hotel. After seeing your comments, all the hotel staff are very encouraged. We will continue to work hard to create a comfortable, clean and safe accommodation environment for guests. We will not disappoint your expectations. Please give us a full five-star praise next time. We look forward to your visit again. See you next time!
Guest User
Qingya Double Bed Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The service is warm, the environment is comfortable, and it is very convenient to go to the surrounding attractions. I highly recommend it to everyone! ! ! Because of the unexpected situation, the hotel front desk also extended our check-out time. Thank you very much🙏 The hotel has its own parking lot, and friends who drive by car can rest assured to stay. The service is very good
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for sharing your stay experience in your busy schedule. Seeing your 5-star praise, the hotel staff is very encouraged. We will continue to work hard. Your satisfaction is what we pursue. Welcome to visit us again!
Xiaohaitunssh
Qingya Double Bed Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 21, 2024
The service is warm and thoughtful, the environment is good, and the front desk service is enthusiastic!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your full score review. It is our duty to provide comfortable and superior environment and service for every guest staying in our Xiaolan Hotel. Thank you very much for taking the time out of your busy schedule to leave us your valuable comments. We will continue to work hard. Looking forward to your next visit, I wish you all the best. Your good comments on our hotel, we will continue to work hard and live up to your good comments. Thank you again for your affirmation of our hotel, looking forward to visiting again, I wish you a pleasant journey!
Guest User
Qingya Big Bed Room
Stayed in Feb 2024
Business travelers
1 review
1.7/5
Posted on Feb 28, 2024
The bath towel had the hair of the previous guest stuck in it, which means they didn't change it for each guest! The bath towels that others had used were folded and put back on the shelf! So disgusting!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Magnolia Minde Road Bayi Pavilion Subway Station. We are sorry for our negligence. Our hotel has always adhered to the principle of one guest one change. All supplies are uniformly disinfected and washed by the laundry company. We failed to find the problem during the inspection. Thank you for pointing out the mistake for us. We will work more carefully. We look forward to your next stay. Give us a chance to make it up to you. I wish you a happy life.
Kamie 🐏
Standard Queen Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Great, I chose this hotel five or six years ago, and I still chose this hotel when I revisited the old place
Original TextTranslated by Google
Response from Property: Thank you for your high recognition of our service and five-star praise! We believe that serving every customer well is our most sacred and great mission. Xiaolan feels very happy to have you accompany her on her growth journey. We look forward to your stay again! I wish you all the best!
Guest User
Standard 2-bed Room
Stayed in Feb 2024
Family
3 review
1.7/5
Posted on Feb 18, 2024
I arrived at the hotel in the afternoon. After parking the car, I was told that I had to pay 50 yuan. I found out that the hotel has more than 100 rooms but only 12 parking spaces (in the corner of a residential building)! Can this also promote "free parking"? Since it is free parking, why do I have to pay 50 parking fees? It was even funnier when I checked in. They said that I booked a king-size bed room, but I clearly booked a twin bed room (1.2 meters and 1.35 meters bed)! They also reluctantly said that they would upgrade my room type for free, while others had to pay 69 yuan for upgrades. When I got to the room, it was really pitifully small. I said thank you, okay? I wanted to have a bowl of rice noodles for breakfast. The only waiter in the restaurant was a security guard. He said he would go downstairs himself? ? ? I have stayed outside many times and have never seen such a scene... I was shocked.
Original TextTranslated by Google
Response from Property: First of all, thank you for choosing our hotel. Our hotel is located in the city center of the old town. The hotel parking space is limited. There are many vehicles during the Spring Festival. First come first served. It is shown in the hotel introduction. You booked a twin room (1.1 meters and 1.35 meters) renovated in 2015. The beds in our newly renovated rooms are all 1.2 meters. The size of the bed is a little different, but the facilities and equipment are brand new. This is actually to give you a better experience. Our restaurant breakfast is a buffet. There are security guards in charge before 8 o'clock in the morning. I am sorry for not being able to provide good service. We will strengthen management. Thank you for pointing it out to us. I wish you a happy life.
Guest User
Standard Queen Room
Stayed in Feb 2024
Family
9 review
1.2/5
Posted on Feb 14, 2024
When I booked the room, I saw there was a parking space, but when I got there, it was full. The number on Ctrip was useless, and I couldn't contact the business at all. I wanted to check out but was refused. I asked online for a long time how much the refund would cost, but no one responded. Finally, I had to go to the front desk in person, but they didn't know and asked me to ask the store manager. Finally, they said there was a place to park. It took more than ten minutes to drive there, and it took another ten minutes to walk to the hotel. Entering the room was really disappointing. As shown in the picture, if you don't know the toilet, you would think it was in a small place like Hong Kong. The floor was so old, and the walls were so dirty. This room costs more than 400 yuan a night. It's my first time in Nanchang and I don't understand the market, but I know that more than 400 yuan can get you a nice room in cities like Tianjin and Shanghai. With this kind of equipment and decoration, I thought I was in 2004. I had a good impression of Magnolia, but I don't know what to say about this wave.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at the Magnolia Hotel. The rooms on floors 8-12 are Magnolia rooms. The room you booked is the original Jinjiang Inn room, and the room names are noted. Floors 3-7 have been renovated for a long time, so you can choose according to your actual needs. The parking spaces are limited, and there are notes on the hotel details page. The numbers on Ctrip can be used to contact the hotel directly. Because the latest cancellation time has passed, the hotel does not support cancellation for the time being. Please understand. I wish you a happy new year!
Guest User
Standard Queen Room
Stayed in Feb 2024
Travel with friends
1 review
1.0/5
Posted on Feb 16, 2024
This is really the worst and most uncomfortable hotel I have ever stayed in. The price is not cheap. I must write the first bad review since using Ctrip!!! Facilities: It shows that there is a parking lot, but it was full when I arrived. The front desk did not have any solution. I had to move the car in the morning. Hygiene: Very, very bad, towels have hair, the decoration is extremely poor, and many floors and slates are cracked. The sheets and pillows are yellow, and I feel itchy all over my body when I sleep on the bed. I didn’t sleep well all night. Environment: Very noisy, very noisy, close to the road, and the sound of people walking and talking at the door can be heard clearly, even the sound of going to the toilet can be heard
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing Magnolia Hotel. The hotel has limited parking spaces, which are explained on the homepage. The hotel towels are changed for each guest. This room type is the original Jinjiang Star room type, which is also emphasized on the homepage. The yellow sheets and pillows are the original colors purchased by the hotel and have not been used for a long time. The washing factories selected by the hotel are all manufacturers with national certificates. We are deeply sorry for not being able to bring you a good experience.
Guest User
Shuya Twin Room
Stayed in Feb 2024
Family
5 review
4.0/5
Very Good
Posted on Apr 5, 2024
I came here for the Spring Festival and booked a hotel in the old town. The room was a bit small, but the traffic was convenient and the attractions were not too far away. For a hotel of more than 200 yuan, the requirements should not be too high. It was quite satisfactory.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your high evaluation of our hotel. We hope you will stay in our hotel again and give us a chance to serve you, and strive to turn your 4-point praise into 5-point praise. I wish you a happy life.
Guest User
Standard 2-bed Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 7, 2024
The front desk lady provided great service and was very enthusiastic! The security guard helped us solve the parking problem! The breakfast was rich and the price/performance ratio was very good
Original TextTranslated by Google
Response from Property: Thank you very much for your full score review. It is our duty to provide comfortable and superior environment and service for every guest staying in our Xiaolan Hotel. Thank you very much for taking the time out of your busy schedule to leave us your valuable comments. We will continue to work hard. Looking forward to your next visit, I wish you all the best. Your good comments on our hotel, we will continue to work hard and live up to your good comments. Thank you again for your affirmation of our hotel, looking forward to visiting again, I wish you a pleasant journey!
Guest User
Qingya Big Bed Room
Stayed in Mar 2024
Other
10 review
5.0/5
Outstanding
Posted on Mar 21, 2024
The room is very good, comfortable and clean, the service is OK
Original TextTranslated by Google
Response from Property: Thank you for your high recognition of our service and five-star praise! We believe that serving every customer well is our most sacred and great mission. Xiaolan feels very happy to have you accompany her on her growth journey. We look forward to your stay again! I wish you all the best!
Anonymous User
Standard 2-bed Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Very good, good service, convenient luggage storage
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Qingya Big Bed Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 1, 2024
Beautiful environment, good location
Original TextTranslated by Google
Response from Property: Dear, we treasure your praise and remember every word in our heart. Words of affirmation always make our persistence meaningful. Thank you for your affirmation of our service. We treat you as family and give you family-like care, which is also the feature of our Magnolia Hotel. I hope you can come again. We will do better and better and make you feel that the money is worth it. I wish you a happy life.