79 Shuiximen Street (Shuiximen Dajie), Jianye District, Nanjing, Jiangsu, 210017, ChinaView Hotel Details
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NEQTA Hotel Guest Reviews
4.7/5
Outstanding
1151 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1151)
Positive reviews(1113)
Reviews with photos/video(227)
Awesome amenities(111)
Classy environment(101)
Friendly front desk staff(89)
Easy to get around(76)
Large rooms(48)
Perfect for business trips(21)
Close to scenic area(20)
Negative reviews(38)
Anonymous User
Boutique Queen Room
Stayed in Dec 2024
Solo travelers
145 review
5.0/5
Outstanding
Posted on Jan 10, 2025
This hotel is great value for money and the rooms are spacious enough.
Response from Property: Thank you for your great review! We're glad you found our hotel excellent value and our rooms spacious. Your satisfaction is our top priority. We look forward to welcoming you back soon!
Guest User
Boutique Queen Room
Stayed in Jul 2024
Travel with friends
1 review
4.5/5
Great
Posted on Aug 30, 2024
Cheap and in a good neighborhood
Response from Property: 親愛的朋友,您好吖,感謝您的好評,但是差一點就五分好評了,小諾有一丟丟遺憾,我們期待您的下次入住,希望有個不一樣的體驗,您的滿意是我們不變的追求————讓親親住的舒心開心~~~~~————追求完美的小諾回覆員工 諾閣雅酒店莫愁湖店 回覆於2024年8月25日
Lvxingchenxiansheng
Superior Room (Tatami)
Stayed in Sep 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Full marks for this price and experience
But you can't get breakfast for this price
Given an upgraded room, a bit far from the subway
The room was average in soundproofing, but the sleep was good
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of our hotel. We are glad to know that you are satisfied with our price and service experience and give full marks, which is a great encouragement to us.
Regarding breakfast, we are deeply sorry that it is not included in the price. In the future, we will consider launching more preferential packages to meet your needs. At the same time, there are abundant breakfast options in the surrounding area, and we hope you can enjoy them.
Guest User
Superior Room (Tatami)
Stayed in Sep 2024
Family
2 review
2.5/5
Posted on Oct 6, 2024
I rarely comment, I only comment when it's too bad. This hotel is unprofessional and dishonest. The front desk always hesitates when talking.
The first point: I called to ask if there is a parking lot an hour before going to the hotel. The hotel front desk said that there is no parking place in the hotel, but you can park in the nearby Mochou Park for one dollar per hour at night. I thought, okay, let's go with this arrangement.
When I arrived at the hotel, I found that there was a parking lot under the nearby human resources building. When I asked the front desk, they didn't clearly answer whether they would post a sign or be driven away, and just let us try. Because I couldn't park in, I didn't plan to give up parking nearby.
But when my child went to the toilet, I saw that there was a small parking lot behind the hotel with two empty spaces. The front desk replied to me that the parking space was limited, and let us try if we lifted the barrier, then we could park. But later I saw that the parking space situation can be seen in real time on the front desk monitoring computer, which means that the hotel has parking spaces. This shows that the hotel lied at the beginning and said that they couldn't park in the hotel. When we found that there was a parking space, they actually let us try it ourselves instead of actively arranging a parking space. In the end, my husband drove in the drizzle and parked in a nearby park.
Second point: We were the first to arrive when the hotel checked in. When I took out my ID card to check in, another guest came, but the front desk actually took over the other guests' check-in first. We were clearly in front and stepped over us. Instead, we were asked to check in on the computer next to us. The service was very unprofessional.
Third point: Because I knew that my child had a bad sleeping posture, I chose tatami. The front desk did not ask me for my opinion and directly changed the room type, saying that they upgraded us. I thanked him, okay, I knew what kind of room I wanted to choose, and he changed it without asking. After checking in, I packed up and had fun. I planned to go to bed around 11 o'clock. I found that there was a middle light in the hotel bathroom that could not be turned off, and there was a large glass between the bed and the shower room, which was only blocked by a light-transmitting curtain. So the bed was always bright, which made it impossible for children and adults to fall asleep. I couldn't call the front desk, and after a long time of tossing, the front desk couldn't turn it off, and then actually replied to us, "Just sleep, we will deal with it tomorrow." I was speechless. I came to stay to have a good sleep. A room of more than 360 square meters for us to live in? I asked to change the room and said it was full. Finally, I closed the power cord to solve this speechless incident.
This hotel, I advise you to train your staff. I advise you to speak honestly and don't be so dishonest.
Original TextTranslated by Google
Response from Property: We are very sorry to bring you a bad check-in experience. We will definitely strengthen training at the front desk. Regarding the parking issue, the parking lot in our hotel is shared by many merchants. The hotel only has 6 available parking spaces. The hotel parking spaces were indeed used up that night, and we were unable to occupy other merchant parking spaces. We will also handle it seriously if the front desk skips your check-in for later customers. I'm really sorry about the lighting problem. Finally, I'm sorry for bringing you a bad check-in experience. Have a happy life!
Guest User
Superior Room (Tatami)
Stayed in Jul 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Facilities: Complete and perfect with parking lot
Hygiene: Both the room and the corridor are very clean
Environment: There are many snacks around, and the park is opposite
Service: The young man and the young lady at the front desk are very friendly and will patiently help solve any problems
Original TextTranslated by Google
Response from Property: Dear, seeing your 5-point praise, Xiao Nuo is excited and grateful. You met me among thousands of people. All the efforts and waiting are worth it. We will work tirelessly to make a better start!
Guest User
Cozy Queen Room
Stayed in Jul 2024
Business travelers
31 review
3.2/5
Posted on Sep 6, 2024
Opposite Mochou Lake.
The hotel is located on the main road.
There is a Social Security Bureau nearby.
The only good thing is that the 1.8-meter bed was upgraded for free.
The facilities are old and the carpets are not very clean.
Hygiene is average.
The price is advantageous in Nanjing.
Original TextTranslated by Google
Response from Property: Dear friend, hello, thank you for your good review, but it was almost a five-point review, Xiao Nuo is a little regretful. We look forward to your next stay and hope to have a different experience. Your satisfaction is our constant pursuit - let you live comfortably and happily~~~~~————Xiao Nuo who pursues perfection
Guest User
Superior Room (Tatami)
Stayed in Dec 2024
Couples
4 review
4.0/5
Very Good
Posted on Jan 8, 2025
The tatami carpet is a bit dirty. It is not very convenient and safe to deliver directly without a robot deliveryman. The resolution of the projector is not very high and the heat dissipation noise is very loud.
Original TextTranslated by Google
Response from Property: 您好 您的意見對我們非常重要 入住客人的安全是最為重要的,我們也在考配合警方要求,不讓外賣員送上門 這邊後期會考慮禁止外賣員上門,需要麻煩親們下樓自取哦~
Guest User
Boutique Queen Room
Stayed in Nov 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The room is spacious and comfortable, and the price is reasonable. It is very cost-effective and not far from the subway station. You can walk a few hundred meters to the subway station, and there are also shopping districts around.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of Nuogeya Hotel Nanjing Mochou Lake Park Branch. Your satisfaction is the greatest motivation for our progress. We are committed to creating a comfortable feeling that belongs to home but exceeds home for customers. All the staff of the hotel look forward to your visit again!
Guest User
Superior Room (Tatami)
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Really, I have never stayed in such a good hotel. The front desk was also very nice and everything was very user-friendly. Really, I felt like home on my first day in Nanjing. The room was also very clean and big. I don’t know why such a good hotel is not full!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of Nuogeya Hotel Nanjing Mochou Lake Park. Your satisfaction is our greatest motivation for progress. We are committed to creating a comfortable feeling that belongs to home but exceeds home for customers. All hotel staff look forward to your visit again!
Guest User
Cozy Queen Room
Stayed in May 2024
Travel with friends
32 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Facilities: Humanized and complete
Sanitation: Clean and tidy
Environment: Beautiful environment
Service: Very good
Network signal is good, the scenery outside the window is good, the geographical location and transportation are also good, not far from Confucius Temple,
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of Nogeya Hotel Nanjing Mochou Lake Park Branch. Your satisfaction is our biggest driving force for progress. We are committed to creating a comfortable feeling that belongs to home but transcends home for our customers. All hotel staff look forward to your visit again. ! ! ! !
Niutoujiaoqingnian
Superior Room (Tatami)
Stayed in Oct 2024
Couples
106 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Stayed here for training nearby. It used to belong to Accor but now seems to have been sold. Upgraded the room type and extended check-out to 2pm. Good value for money
Original TextTranslated by Google
Response from Property: Dear guest,
Thank you very much for your valuable comments and feedback. We are honored to receive your recognition.
Regarding the hotel history you mentioned, it is true that our hotel was previously affiliated with the Accor Group and has accumulated rich management and service experience during this period. Recently, the hotel has undergone an important transformation and upgrade and has now become an independently operated hotel. This transformation not only brings us new development opportunities, but also gives us the opportunity to further improve the quality of service and facilities on the original basis.
Room upgrade is one of the important measures we have taken to improve the guest accommodation experience. We are well aware that a comfortable and spacious accommodation environment is essential for the pleasure of the journey. Therefore, we have specially upgraded and renovated some room types to provide you with a better accommodation experience.
At the same time, we also noticed your satisfaction with the check-out time. Extending the check-out time to 2 pm is an adjustment we made to better meet the needs of our guests. We hope that through such changes, we can provide more convenience and flexibility for your itinerary arrangements.
Cost-effectiveness has always been one of our focuses in the operation process. We are well aware that during the journey, every guest hopes to enjoy high-quality services at a reasonable price. Therefore, we are constantly working to find the best balance between price and service quality to ensure that every guest can get a great value for money accommodation experience in our hotel.
Thank you again for your support and trust. We look forward to continuing to provide you with better services and experience in the future. If you have any questions or needs during your stay, please feel free to contact us. We will be happy to answer and assist you.
Wish you a pleasant journey
Guest User
Boutique Queen Room
Stayed in Apr 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on May 4, 2024
The room was very clean, the bed was very comfortable, and the lady at the front desk upgraded me to a double room for free. This location is easy to take a taxi or ride a shared bicycle. It is not far from the scenic spots. The distance is controlled within two or three kilometers. It is good. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of Nogeya Hotel Nanjing Mochou Lake Park Branch. Your satisfaction is our biggest driving force for progress. We are committed to creating a comfortable feeling that belongs to home but transcends home for our customers. All hotel staff look forward to your visit again. !
Anonymous User
Quirky Family Room
Stayed in Apr 2024
Family
8 review
3.5/5
Posted on May 6, 2024
The soundproofing of the room was average, and the sound of the toilet sewer pipes affected the experience. I was woken up in the middle of the night, and the TV remote control could not be used normally.
Original TextTranslated by Google
Response from Property: Xiaonuo, I have read your review carefully. I am very happy to have friends from far away! I'm very sorry that something bad happened during your stay. Xiao Nuo feels very guilty! I'm really sorry! Xiaonuo feels sad because he didn't take good care of you. We are improving the hardware facilities. If you have any questions, please communicate with us in time. We are a warm hotel, and Xiaonuo hopes to pass this warmth to every friend.
Woyougexiaopengyou
Cozy Queen Room
Stayed in Mar 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The room is very clean and comfortable. The facilities in the room are very good. There is also a parking lot, which is very convenient for self-driving tours. It is not far from the attractions and is convenient for travel. I recommend coming here!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of Nuogeya Hotel Nanjing Mochou Lake Park. Your satisfaction is our greatest motivation for progress. We are committed to creating a comfortable feeling that belongs to home but exceeds home for customers. All hotel staff look forward to your visit again!
Guest User
Superior Room (Tatami)
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Facilities: The facilities are fully equipped and there is free parking. Very friendly for traveling by car
Cleanliness: The room was very clean. When I arrived, I saw an aunt cleaning the carpet in the corridor. She was very detail-oriented.
Environment: It's opposite Mochou Lake Park. You can take a walk and see the flowers if you have nothing to do. Moreover, the hotel is very close to the scenic spots. The hotel also has non-smoking rooms. I really like it.
Service: The service attitude of the lady at the front desk is very good and gives people a very friendly feeling. I will stay here again next time I come to Nanjing.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of Nogeya Hotel Nanjing Mochou Lake Park Branch. Your satisfaction is our biggest driving force for progress. We are committed to creating a comfortable feeling that belongs to home but transcends home for our customers. All hotel staff look forward to your visit again. !