manxin Hotel (Nanjing Xinjiekou central shopping mall) Guest Reviews
4.7/5
Outstanding
1287 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(1287)
Positive reviews(1256)
Reviews with photos/video(350)
Easy to get around(234)
Convenient for shopping(144)
Awesome amenities(143)
Friendly front desk staff(116)
Close to metro(114)
Delicious breakfast(63)
Would stay again(43)
Perfect for business trips(33)
Negative reviews(31)
Guest User
Superior Room (Double bed)
Stayed in Nov 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Good location, close to the city centre
Clean and comfortable room, free laundry service
Helpful and polite staff
Response from Property: Dear guest: Hello! Thank you for your sincere praise. Your praise has been conveyed to every partner. Manxin has been creating localized services so that every guest can feel at home here. Your encouragement is our driving force, but we will never stop there. We look forward to meeting you in the next city of Manxin! Hotel General Manager: Kong Lingzijia
Yi Yang
Guestroom (Double Bed)
Stayed in Dec 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Counter staff was very friendly and helpful, and had fruits for us when we checked in and when we left, had a small gift for us as well. Room is nice and big and clean and so comfortable. Loved our stay here!
Response from Property: Dear guest: Hello! Thank you for your review! Along the long road, being able to be with you is already the greatest luck. May we always accompany you on our future journeys, and our friends will strive to do better. Looking forward to meeting you in the next city, Manxin! Hotel General Manager: Kong Lingzijia
SEK YUEN
Guestroom (Double Bed)
Stayed in Sep 2024
Couples
17 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Good location. Love the smart room control feature.
Response from Property: 親愛的賓客:您好!感謝您的用心稱讚,您的表揚已經傳達到每一位夥伴,漫心一直在打造屬地化服務,為的是讓每一位賓客在這裏都有家一般的感受體驗,您的鼓勵是我們前進的動力,但絕不止步於此,期待與您在下一城漫心相遇! 酒店總經理:孔令紫佳
Caapri
Guestroom (Double Bed)
Stayed in Feb 2024
Couples
2 review
3.5/5
Posted on May 25, 2024
Water can only be set at one temperature, and sofa seat was dirty but location was great!
Response from Property: Dear guests: Thank you for staying at Manxin Hotel in Central Mall. We are very sorry that you were disappointed during your stay. We are deeply sorry for this. Manxin Hotel is a mid-to-high-end brand under Huazhu. The quality of the products and services we deliver is reliable, and cleanliness and safety are top priority. We will listen carefully and continue to improve. We hope to provide you with a satisfactory stay experience when you stay next time. We look forward to your visit again! Hotel General Manager: Kong Lingzijia
Anonymous User
Guestroom (Double Bed)
Stayed in Apr 2023
Solo travelers
12 review
4.7/5
Amazing
Posted on Jun 7, 2023
Location is really central and close to xibjiekou shopping district convenient for shopping dining and entertainment. Only downside would be the self service washer dryers are not so clean and tidy.
6/9
Response from Property: Dear guest: Hello, thank you for your stay and sharing. We apologize for any minor flaws. The hotel's laundry has been re purchased online and cleaned and disinfected daily. Customers can use it with peace of mind and look forward to seeing our changes again next time. We also look forward to your full rating and positive feedback! Wishing you a happy life!
Guest User
Guestroom (Double Bed)
Stayed in Sep 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Oct 6, 2023
Location was perfect, just take 3 minutes from metro. There are lots of restaurants, cafe near hotel. Also the room was very clean, especially the bed was really big. Staffs are all kind, it was so nice to stay in this hotel.
Response from Property: Dear guest: Hello! Thank you for your thoughtful praise. Your praise has been conveyed to every partner. Manxin has been creating localized services to provide every guest with a homelike experience here. Your encouragement is our driving force for progress, but we will never stop here. Looking forward to meeting you in the next city, Manxin! Hotel General Manager:Liu Hui
Lao Tie
Guestroom (Double Bed)
Stayed in Sep 2023
Other
4 review
5.0/5
Outstanding
Posted on Oct 23, 2023
Lovely location very convenient and very attentive front desk staff
Response from Property: Dear guest: Hello! Thank you for your thoughtful praise. Your praise has been conveyed to every partner. Manxin has been creating localized services to provide every guest with a homelike experience here. Your encouragement is our driving force for progress, but we will never stop here. Looking forward to meeting you in the next city, Manxin! Hotel General Manager:Liu Hui发表于:2023年10月6日17:40:58回复员工:刘慧
Anonymous User
Guestroom (Double Bed)
Stayed in May 2023
Couples
20 review
4.5/5
Great
Posted on Jun 25, 2023
Cleanliness is subpar compared to the other Manxin hotels that I have been to. The receptionists are very very helpful though. Also I wish that i had booked a room with at least a window since i ended up being sick in the room for the entire day.
Response from Property: Dear guests: Thank you for staying at Manxin Hotel, nanjing xinjiekou Central Shopping Center. I am very sorry for your disappointment. We apologize for this. We will seriously study the problems you mentioned and actively rectify them. Thank you for your help. I hope to provide you with satisfaction when you stay next time.Check-in experience, look forward to your visit again!General manager of the hotel: Cao Kun
Guest User
Guestroom (Double Bed)
Stayed in Dec 2023
Family
16 review
4.7/5
Amazing
Posted on Jan 25, 2024
Staff very nice and helpful, good location
Response from Property: Dear guests: Hello! Thank you for your comments! It's the greatest luck to be with you on a long journey. I hope I can always accompany you in the future journey, and my friends will try their best to do better. I look forward to meeting you in the next city! General Manager of Hotel: Kong Ling Zijia
Lucy Clarke
Standard Room
Stayed in Nov 2021
Couples
5 review
3.2/5
Posted on Feb 10, 2022
Hotel did the job for a quick trip - staff very helpful!
Response from Property: Dear guests: Hello, I'm glad to serve you. Thank you for your high praise for our service and environment. In terms of facilities, we apologize for not solving the problem for you at the first time, but our front desk will solve the problem for you 24 hours. We look forward to your next stay!
Guest User
Xinxiang Deluxe Double Bed Room With Mini Fridge & Slumberland Mattress
Stayed in Dec 2024
Business travelers
34 review
5.0/5
Outstanding
Posted on Jan 3, 2025
The location is very good, absolutely in the central area, the price is very cost-effective, there are all kinds of food and drinks around, the room also has a small balcony, smart equipment, and a large shower. The only shortcoming is that the wifi network is a bit slow.
Original TextTranslated by Google
Response from Property: 親愛的賓客:您好!感謝您的用心稱讚,您的表揚已經傳達到每一位夥伴,漫心一直在打造屬地化服務,為的是讓每一位賓客在這裏都有家一般的感受體驗,您的鼓勵是我們前進的動力,但絕不止步於此,期待與您在下一城漫心相遇! 酒店總經理:孔令紫佳
Ella
Superior Standard Room
Stayed in Nov 2024
Couples
3 review
4.7/5
Amazing
Posted on Dec 9, 2024
The location is very convenient, just a few steps to the subway, and there are many shopping malls nearby for easy dining. The house is very hygienic and satisfactory, but there is constant noise due to maintenance just opposite.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Nanjing Xinjiekou Central Mall Manxin Hotel. We are very sorry that you are disappointed with your stay. We apologize for this. We will seriously study the issues you mentioned and actively rectify them. Thank you for your help. We hope to provide you with a satisfactory stay experience when you stay next time. We look forward to your visit again!
Hotel General Manager: Kong Lingzijia
Guest User
Guestroom (Double Bed)
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Service: I arrived at the hotel early and planned to put my luggage there first. The front desk service was very good and the attitude was very good, which made me feel comfortable.
Environment: The corridor of the room is right next to the front desk. It is very convenient to walk in. The overall decoration is simple and generous.
Facilities: All are intelligently controlled! The air conditioner is also very warm.
Check-out gift: There will be a small bag of snacks as a gift when you check out.
Original TextTranslated by Google
Response from Property: 親愛的賓客:您好!感謝您的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望新街口中央商場漫心酒店會是您回憶裏最温馨最獨特的那個 !漫漫長路, 能夠相伴已然是最大的幸運, 願以後的旅途中能一直陪伴您同行, 小夥伴們也會努力做到更好, 期待 與您在下一城漫心相遇!酒店總經理:孔令紫佳
Guest User
Superior Room (Double bed)
Stayed in Aug 2024
Family
3 review
4.7/5
Amazing
Posted on Sep 30, 2024
The location is invincible, but the renovation next door has been a bit noisy for the past two days.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to meeting you in the next city of Manxin! Hotel General Manager: Kong Lingzijia
Haohaoxuexiannie
Guestroom (Double Bed)
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Facilities: Complete
Hygiene: Clean, cleaned in a timely manner
Environment: Elegant, clean and comfortable
Location: Located in the center of Xinjiekou, downstairs is the Central Shopping Mall, Xinbai, very close to Metro Exit 1, very convenient transportation, also close to Nanjing Station, very convenient transportation
Service: The front desk girl and handsome guy are very friendly and answer all questions
Mini soft drinks need to be improved, a little worse than the same type of hotels in Sanya
Original TextTranslated by Google
6/11
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to meeting you in the next city of Manxin! Hotel General Manager: Kong Lingzijia