No.216, Zhongshan Rd., Shuishe Village, Yuchi Township, Nantou, Taiwan, 555009, ChinaView Hotel Details
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Sun Moon Inn Guest Reviews
4.7/5
Amazing
74 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(74)
Positive reviews(51)
Reviews with photos/video(9)
Friendly owner(6)
Delicious breakfast(5)
notreve
Slow Space
Stayed in Nov 2023
Family
57 review
4.2/5
Very Good
Posted on Dec 26, 2023
Positives:
- Lovely decor (both room and common space)
- Great service
- Lovely breakfast
- Convenient location ( 5 mins walk to main commercial area, pier and the lake)
- Quiet surroundings
- Owner pay a lot of attention to ensure quality of guest
- Room was many locally made amenities and appliances
- has lift access
Negatives
- Bed on the floor may not be for everyone
- pillows a tad too soft
- only local electrical socket (bring own adapter)
6/17
Response from Property: Dear VIP Notreve: Thank you for your kind review! We are very happy to hear that you enjoyed our decor & services & breakfast & Quiet surroundings.Regarding to the Bed on the floor & pillows,we are going to continuously doing our best to provide our guests the highest quality environment .With your support, we will continue to provide our guests with the highest quality service.We sincerely look forward to creating another excellent vacation experience for you.Thanks and regardsNisa & Ann & Vanessa & HanaSun Moon Inn
Anonymous User
Slow Space
Stayed in Sep 2022
Couples
16 review
3.7/5
Posted on Nov 28, 2022
Very nice, though a bit expensive given the location — it isn’t directly on the lake. The boss lady made it ckesr to us that every extra thing would be charged extra, even if we asked for another blanket! Probably wouldn’t stay here again.
Response from Property: We are worried about dust mites and do not use quilts that cannot be cleaned. We use water-washed quilts and wash them after each use to prevent allergies. If you need to add quilts, you must pay for extra quilt. The cleaning fee is 350 TWD. Thank you for your understanding our Inn's insistence on cleaning.
DADA Yang
Slow Space
Stayed in Sep 2022
Family
1 review
3.2/5
Posted on Oct 5, 2022
Really bad experience that we booked two rooms with 4 adults and 2 years kid. Even with the booking information, the front desk still asked NTD500 by acclaiming no kid marked. Very basic supplies and facilities compared to other options.
Response from Property: Really bad reception experience.We are ladies and gentlemen serving ladies and gentlemen.Accoeding to the booking policy is 0-6 years old children shall pay 500 NTD per person, including breakfast. We also upgrate your double room to family room. People tend to forget their duties but remember their rights.
Guest User
Slow Space
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 21, 2024
The service staff are very gentle and considerate.
Original TextTranslated by Google
Response from Property: 親愛的貴賓您好: 日月潭山慕民宿感謝您對我們的支持與愛護! 很開心您滿意我們的服務,此次能獲得您如此正面的評價肯定,我們感到萬分的榮幸!未來我們也將繼續秉持著服務熱忱,讓所有的旅人都能感受到我們的用心! 謝謝您喜愛我們,並誠摯地邀請您再度光臨。敬祝您日日是好日!日月潭山慕民宿管家 Nisa & Hana & Elaine 謹上
Guest User
Sun Kiss
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 16, 2024
The staff at the B&B are very friendly, the environment is quiet and comfortable, and the breakfast is delicious. I would like to visit again.
Original TextTranslated by Google
Response from Property: Hello dear distinguished guests:
Sun Moon Lake Shanmu B&B thanks you for your support and love for us! We are very happy that you are satisfied with our friendly butler, quiet and comfortable environment and delicious breakfast. We are extremely honored to receive such a positive review from you this time! In the future, we will continue to uphold our enthusiasm for service and let all travelers feel our sincerity!
Thank you for liking us and we sincerely invite you to visit us again.
I wish you a happy day!
Sun Moon Lake Shan Mu B&B
Sincerely, Housekeeper Nisa & Vanessa & Hana
Ritassi
Sun Kiss
Stayed in Sep 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on Oct 24, 2023
The location is both prosperous and quiet, and you can reach the tourist center, convenience stores and restaurants in just two minutes' walk. The environment is so beautiful and it feels like a slow life! The room is decorated in Japanese style. I like the Tatami-like floor-to-ceiling bed, which has a great feel.
Original TextTranslated by Google
Response from Property: Hello dear guest Rita:
We are very happy that you are satisfied with the location and accommodation environment of Shanmu. We are extremely honored to receive such a positive review from you this time! In the future, we will continue to uphold our enthusiasm for service, so that all travelers staying here can feel our sincerity!
Thank you for liking us and we sincerely invite you to visit us again.
I wish you a happy day!
Sun Moon Lake Shan Mu B&B
Sincerely, Housekeepers Nisa & Ann & Vanessa & Hana
Zhengyi
Slow Space
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 29, 2023
The environment is comfortable, quiet and very relaxing, and the store staff are very friendly and welcoming! You can join the official account of the B&B before booking, and there will be dedicated staff to help you explain~~~~
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It's really considerate. After the reservation is completed, the B&B will also provide you with an exclusive parking space, so that friends who drive there can enjoy the trip! The living functions are very convenient. It is not far from Starbucks and 7-11. You can reach your destination within walking distance.
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This time I was lucky enough that the owner of the B&B also helped me upgrade the room type, and the bathroom facilities were all separated! Breakfast will also be delivered to the door of the room. Thank you very much. You can have breakfast in the room and enjoy the beautiful view🩶
Original TextTranslated by Google
Response from Property: Dear guest Zhengyi:
Thank you very much for taking the time to share your stay experience at Sun Moon Lake Shanmu B&B with us. We are honored to be your B&B during your trip to Sun Moon Lake, and thank you for your affirmation of the B&B. In particular, we know that you are particularly satisfied with our environment, service, parking convenience, transportation location, room design and breakfast. Your praise is what we insist on. We are motivated to be the best and it is our honor to create pleasant and unforgettable travel memories for you.
Thank you for liking us and we sincerely invite you to visit us again.
I wish you a happy day!
Sun Moon Lake Shan Mu B&B
Sincerely, Housekeepers Nisa & Ann & Vanessa & Hana
Guest User
Slow Space
Stayed in Oct 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 15, 2022
It's a joy to set the breakfast plate
Very picnic atmosphere~
The meals are also delicious
Ice lovers who like ritual
I will definitely fall in love~
I don’t even like to take pictures of food~
I can't help but take out my phone to take pictures
😄😄😄~
Original TextTranslated by Google
Response from Property: Hello dear guest:
I am very glad that you are satisfied with the breakfast ritual of Shanmu. It is a great honor for us to receive such a positive evaluation from you this time! In the future, we will continue to uphold our enthusiasm for service, so that all travelers who stay in the hotel can feel our intentions!
Thank you for loving us and sincerely invite you to come again
degree visit.
I wish you a happy day every day!
Sun Moon Lake Sun Moon B&B
Sincerely, Housekeepers Nisa & Gina & Ann
Anonymous User
Green Morning
Stayed in Feb 2023
Couples
6 review
4.7/5
Amazing
Posted on Mar 4, 2023
The advance notice is quite considerate
friendly service staff
The room is very clean, no need to wear slippers
There is a parking lot, so you don't have to worry about parking. Unfortunately, the sand makes the vehicle dirty
Everything else is great
Original TextTranslated by Google
Response from Property: Hello dear guest:
I am very glad that you are satisfied with the service, clean environment and convenient parking of Sammo. It is a great honor for us to receive such a positive evaluation from you this time! In the future, we will continue to uphold our enthusiasm for service, so that all travelers who stay in the hotel can feel our intentions!
The parking lot has been paved with gravel. Regarding the sand part, let's think about how to make the site better.
Thank you for loving us and sincerely invite you to come again.
I wish you a happy day every day!
Sun Moon Lake Sun Moon B&B
Sincerely, Housekeepers Nisa & Ann & Vanessa
Dingyou
Green Morning
Stayed in Aug 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Sep 15, 2023
Full of warmth and highly recommended
Original TextTranslated by Google
Response from Property: Dear distinguished guest Dingyou:
Sun Moon Lake Shanmu B&B thanks you for your support and love for us! We are very happy that you are satisfied with our service. We are extremely honored to receive such a positive evaluation from you this time! In the future, we will continue to uphold our enthusiasm for service and let all travelers feel our sincerity!
Thank you for liking us and we sincerely invite you to visit us again.
I wish you a happy day!
Sun Moon Lake Shan Mu B&B
Sincerely, Housekeepers Nisa & Ann & Vanessa & Hana
Guest User
Slow Space
Stayed in May 2022
Travel with friends
2 review
4.5/5
Great
Posted on Jun 7, 2022
Clean and comfortable, the service attitude is very friendly, the breakfast is delicious, and there are different breakfasts for two consecutive nights. The only thing is that the toilet has no door and has a little smell (it would be better if the toilet cover is covered). You can hear insects and birds singing at night. It is a very comfortable room and I would like to visit again
Original TextTranslated by Google
Response from Property: Hello dear guest:
I am very glad that you are satisfied with the accommodation environment, service and breakfast of Shanmu. It is a great honor for us to receive such a positive evaluation from you this time! In the future, we will continue to uphold our enthusiasm for service, so that all travelers who stay in the hotel can feel our intentions!
Thank you for loving us and sincerely invite you to come again.
I wish you a happy day every day!
Sun Moon Lake Sun Moon B&B
Sincerely, Housekeepers Nisa & Gina & Ann
Tourist25697113503
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Aug 28, 2024
It was the most comfy and cosy experience ever! I highly recommend this accommodation place. Host were also very friendly, breakfast was provided in the morning and I’d say the place is really safe too, as you will need an access pass to enter the place, so you can have a peace of mind when staying there :) The place was very clean and really spacious as well. It is also near suishepier so you can easily walk and shop around the area. Right beside the inn there is also a place to rent your bikes and it is very convenient
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 28, 2024
An absolutely charming and comfortable inn with spacious rooms, comfortable beds, modern bath facilities, free WiFi, and excellent breakfasts. If you visit Sun Moon Lake, Shuishe is a great place to stay as it offers boat tours from the harbor, bike trails, and lots of restaurants. Hana, Nisa, and Elaine will take excellent care of you at the inn!
Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on May 6, 2024
Excellent stay! Hosts were very hospitable and welcoming. They made alot of effort to connect prior to check in, providing detailed instructions on the accommodation. After checking in, they also shared recommendation and information on sightseeing spots. The rooms are exactly what you see in photos. Very clean and well maintained. Breakfast was superb, delivered to your room. Generous portion with tea / coffee / soya milk (they even cater 1 portion for my 2 year old kid) and you can see that they take pride in plating every dish nicely. Overall, it was a lovely stay and location is also near to Shuishe Pier (can go for morning walk. I would recommend this place to anyone who wishes to stay in Sun Moon Lake.
Guest User
Stayed in Apr 2024
Family
5.0/5
Outstanding
Posted on May 2, 2024
We had an amazing stay - one of my best hotel/b&b stays ever. Very clean and service was superb. Looked forward to the breakfast each day. Service was attentive and overall everything had a ton of thought put into it - from decor to the hot water at night.