Hotels Near Fontana di Santa Lucia in Naples

The bed is super comfortable, the breakfast is great and it's nice having a little balcony. Trip.com says the room has a kettle but it doesn't. In the winter it would be nice to have a kettle as well as slippers to walk on the cold marble floor, especially since I can't control the heat as it's controlled by the front desk. The front desk staff are very helpful with ordering taxis with flat rates so you won't get cheated.

The bar to have drinks in the evening is filthy, dirty table linens that are not linens, had marks that has been used and spilt drinks or food. The chairs and table feels and looks dirty, we took our drinks in our room instead. The breakfast has no cooked food just hard boiled eggs, bread are hard, people have to queue to wait to be served by 1 waiter, you cannot take from the table, waiter has to serve even coffee. It’s scary around the hotel, police are always there, dodgy shops around. Stay nearby or at hotels around Ovo Castle. It’s too dirty aroung Gibraldi station where this hotel is located.

It is about a 15-minute walk from the station. On the way from the station, there is a clean supermarket, laundry, and delicious pizza restaurant, and next door is a chain *****tore, so the location is great. The room was quite spacious, cleaned every day, and had a large terrace, so it was very comfortable. I visited not only Naples, but also Pompeii, Salerno → Amalfi → Potasino → Sorrento, but Amalfi and Potasino were too crowded, so I'm glad I did a day trip from Naples. There is no resident staff, so you need to go at the specified time to check in, but be careful that they don't open the door unless you call. I ended up not being able to contact the hotel in Matera, so the hotel canceled the day and I didn't get a refund, so I was a little worried that it would happen again.

The accommodation is well located. Despite saying that it has a private bathroom, it was located outside the room and quite far away, an aspect that should have been communicated in advance... The accommodation says that it has breakfast, but it is served in a cafe (we also only found out about this fact after we arrived). The family room is small for 4 people and the single beds are uncomfortable. Furthermore, there was always good communication with management via WhatsApp).

Very good, the hotel is in a convenient location

The single room in this hotel was excellent, larger than I expected with a great waterfall shower. The wifi was fast and good as well. The breakfast was really good too, better that I'd expected - plenty of food, buffet style. The hotel is a bit of a hike away from many of the main tourist attractions, at least a 20 minute walk but it's near a subway station and convenient location for the train station too.

I am SO impressed with this hotel - everything was so easy. I was able to WhatsApp reception before and during with any enquiries. The room itself was stunning - very clean and beautifully presented. The bed was very comfortable and the WiFi was strong enough for Netflix. There was also a balcony which was a nice bonus. Checkout was so easy too. All you had to do was leave the keys in a basket outside your room. This hotel is such a steal as it is so amazingly priced. I can’t recommend it enough.

I’m not the type of traveller who usually goes for hotels, (outside of the pandemic I’m usually one for hostels), so perhaps this is why I disagree so strongly with the negative reviews here. The hotel isn’t in the best location, no, but outside of really late night (and I mean after 1am), it’s in a busy enough area that I didn’t have to worry, perhaps this would be different if you were a woman travelling alone, but it wasn’t a big problem for me. I would advise, as in all cities in the world, to try not to look like an obvious tourist and refrain from looking at google maps obviously on the street, but petty crime is just as much of a problem in other parts of the city and in my opinion much of the bad reputation surrounding this area comes from its high prevalence of ethnic minority Italians which is more based in racism than reality. My room had an interior view, which wasn’t great, and yes there were marks in the bathroom which had clearly been there some time. Despite all of this though, the hotel offers air con, a comfortable bed, and is very close to the train station which gives great access to Pompeii and Herculaneum. More than anything I was touched by just how kind the staff were, one girl in particular, Katia, was so incredibly kind and spoke amazing English, and she gave great tips about the area. In particular her advice was very useful, and it was lovely to have a friendly face in the city while travelling. Cleaning service was offered daily and plenty of towels were provided. I do see why people disagree with the three star rating, but for the price the hotel is more than sufficient and offers a good standard of accommodation.

Very good apartment hotel, the location is very convenient and safe. We arrived one day in advance to put our luggage, the front desk did not hesitate to agree, and the service was very good, recommending routes and restaurants for us. The room was large (we should have been the largest suite early), with two balconies, a large and modern bathroom, and Bluetooth system, coffee machine, two TV sets and other equipment. Breakfast is simple but the service is thoughtful. The only problem is that it is not easy to find. The small sign in front of the building can't be seen at all. We only contacted by phone.

We stayed one night at the Grand Hotel Serapide. Excellent service and we were deeply impressed by the view from our hotel room. The hotel is state of the art, clean, comfortable and brand new. Sergio, one man for everything was outstanding. Concierge, manger at the reception and speaks excellent English. When we are back to Naples we will book the Grand Hotel Serpide again. We can highly recommend this place. Kind regards Klaus & Lamija