Hotels in Green Hills, Nashville

Disappointed with check in process at Courtyard Nashville Green Hills for several reasons: (1) room key did not work and had to return to front desk TWO times; (2) no recognition of being a titanium elite member; and (3) no welcome gift (ie., points or food & beverage credit) offered. Room was just average, somewhat dark, and there was no lamp behind chair to read. Will be staying at Residence Inn Nashville Green Hills (which is next door to this Courtyard hotel) on Friday night and hope to have a better experience.

Near Green Hill Shopping Center, there are Macy's Department Stores, luxury stores, enough to go shopping all day, restaurants can choose different flavors, many people on weekends, to book. It is very convenient to get to Nashville Airport and go to the city center.

Located in Nashville (Green Hills), Hyatt Place Nashville Green Hills is a 5-minute walk from Mall at Green Hills and 12 minutes by foot from The Bluebird Cafe. This property is 1.6 mi (2.6 km) from Lipscomb University and 2.9 mi (4.6 km) from The Fisher Center for the Performing Arts.Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden.Grab a bite to eat at The Placery, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Buffet breakfasts are served on weekends from 7:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 129 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and toothbrushes and toothpaste. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Stayed at this hotel at the end of May 2022. Have stayed at surrounding hotels without issue. This hotel had poor customer service. That said; Front desk staff was nice. The breakfast was excellently managed with staff that cared and kept it clean and stocked. Now the bad. Upon check-in I asked if the rooms Are automatically cleaned or if I needed to request. I was told I would need to request - so I did. Arrived in the room it was warm and noticed thermostat was restricted from going any lower than 68. Contacted front desk for additional pillows and a request to lower the minimum on the thermostat. They said they would work on having that done. Arrived back to the room late that night thermostat had not been adjusted nor had the pillows been delivered. Saturday morning. Headed down and had a great breakfast - already commented above. Stopped by front desk to request again the room be cleaned to make sure they put it on the list which each time I saw them write it down. I also asked for the pillows and for the air conditioner please be lowered as temperatures are starting to get hot in Nashville. Upon coming back to the room late Saturday night nothing had been done - room was a mess no towels no shampoo no soap, etc. Room was warm and uncomfortable. Stopped by the front desk they were very nice told me that I would need to talk to the general manager about the issues. They gave me the general managers card. I then returned to the room and wrote a detailed email to the general manager of which to this day four days later I have not heard back from that person. I have also called a couple different times and without a single response. My suggestion is that you stay at a different hotel in the surrounding area. I have stayed in others without issue and there are choices. Rather aggravated that I’ve heard nothing from the general manager. I paid over 300 a night for a miserable experience.

Hotel was just okay. Didn’t get the room we booked. Checked in through the app and chose a room but when we arrived the desk agent said sorry the app was wrong. That kind of put a damper on things because we paid and selected a corner room away from the elevator and main hall. We just moved on and didn’t press the issue. Desk attendant didn’t seem to want to make it right and I wasn’t in the mood to argue. We were just grateful we made it there. Room was good but when your pay a fair amount of money for a hotel like the Hilton it really should just offer standard things. Wi-Fi, parking. Room would have been great with a microwave to warm up food. Refrigerator and iron both had issues. Overall stay was good but not sure we would book with Hilton again.

Nice hotel, but the parking lot is very expensive, more than 50 dollars a night!

Julian at L27, the rooftop bar/pool/restaurant on the top of the Westin, was simply amazing!! He handled our orders with perfection, made certain we had refills as needed, & made us never have to look for him! He was a fantastic waiter & a wonderful fount of information about Nashville!! I would highly recommend him & will definitely ask for him on my next visit!! He was a pro!! Thanks for a memorable evening!!!

I stayed here for two nights while my wife was patient at Vanderbilt Hospital. I chose it because it was not far and reasonably priced. While the hotel is in an older (1921) building, the inside would lend itself to being a modern building. The room are spacious and appliances are new and such. I have one complaint and one gripe. My complaint is that there are no safes in the room. The front desk did not advise if there was an alternative. My gripe is we asked the valet to have the vehicle up top as we had to depart for the hospital at 0500. This was not done. Most likely the valet forgot, but we brought it up with both front desk and valet. This was a minor hiccup. It will not deter me from staying here again. On another note, the traffic noise is minimal and easy to fall asleep despite its location.

We had a great time at our stay. The hotel was in a great place to walk to a lot of nice parks and places for kids! The Library Restaurant in the lobby was great. Will and Jevon were very helpful at getting our car quickly everyday and helpful getting it packed up!

Hotel was great, not close enough to downtown but only a 7 min Uber ride away. Lots of food options within walking distance: Chipotle, Starbucks, Dunkin' Donuts, Arby's. I had a great view of the Nashville skyline. Service was okay, no housekeeping throughout the stay regardless of length of stay. Called front desk for extra towels but they told me to go collect them myself because they're understaffed. Pool was closed for the winter even though there were some warm days that would've allowed for pool use.