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Top rated hotels in Nashville

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Best Western Brentwood
3.9/598 Reviews
First of all, know that this hotel has no elevator and there are stairs everywhere. The vreakfast buffet had a nice variety of offerings, both hot and cold. Staff kept it stocked. The room itself was clean and comfortable, except for the couch. It was like sitting on a brick wall. The shower was like no other I have ever seen. It was a walk-in shower. The partition only covered half the shower, so water ended up splashing onto the floor, leaving a big puddle right in front of the toilet. It has a rainshower head, which I hate, and had low water pressure. The rooms are in several buildings, with 4 in each building, 2 downstairs and 2 up. Security for them was great, requiring a room key to enter the building. That being said, ice was only available in the main building, which means a bit of a hike to get it.
Best Western Plus Belle Meade Inn  Suites
4.3/5101 Reviews
Stayed here twice in one week. The first time was when we arrived. The only complaint I had for the first time was the bathroom fan was very loud, which is on all the time (no way to turn off fan in bathroom). The second time (after visiting East Tennessee), was a bit better. The bathroom fan still constantly on, but not as loud. First time we were on 3rd floor, 2nd time on the 4th. The area is very busy as an FYI. Also can be a bit tricky to get out of the area, not to bad getting in. Beds were comfy enough (at least more comfy than the BW we stayed at in Pigeon Forge). Pillows were soft too. Staff is friendly and breakfast area is clean. The woman attending the cafe was helpful and cleaned and stocked everything. She was in top of it all, she was great. We only had issues with keys once but was fixed right away. Traffic around the hotel is busy, but otherwise it was a good stay.
Residence Inn Nashville Green Hills
4.5/576 Reviews
Green Hills
Stayed at this hotel at the end of May 2022. Have stayed at surrounding hotels without issue. This hotel had poor customer service. That said; Front desk staff was nice. The breakfast was excellently managed with staff that cared and kept it clean and stocked. Now the bad. Upon check-in I asked if the rooms Are automatically cleaned or if I needed to request. I was told I would need to request - so I did. Arrived in the room it was warm and noticed thermostat was restricted from going any lower than 68. Contacted front desk for additional pillows and a request to lower the minimum on the thermostat. They said they would work on having that done. Arrived back to the room late that night thermostat had not been adjusted nor had the pillows been delivered. Saturday morning. Headed down and had a great breakfast - already commented above. Stopped by front desk to request again the room be cleaned to make sure they put it on the list which each time I saw them write it down. I also asked for the pillows and for the air conditioner please be lowered as temperatures are starting to get hot in Nashville. Upon coming back to the room late Saturday night nothing had been done - room was a mess no towels no shampoo no soap, etc. Room was warm and uncomfortable. Stopped by the front desk they were very nice told me that I would need to talk to the general manager about the issues. They gave me the general managers card. I then returned to the room and wrote a detailed email to the general manager of which to this day four days later I have not heard back from that person. I have also called a couple different times and without a single response. My suggestion is that you stay at a different hotel in the surrounding area. I have stayed in others without issue and there are choices. Rather aggravated that I’ve heard nothing from the general manager. I paid over 300 a night for a miserable experience.
Hilton Nashville/Green Hills
4.3/598 Reviews
Green Hills
Hotel was just okay. Didn’t get the room we booked. Checked in through the app and chose a room but when we arrived the desk agent said sorry the app was wrong. That kind of put a damper on things because we paid and selected a corner room away from the elevator and main hall. We just moved on and didn’t press the issue. Desk attendant didn’t seem to want to make it right and I wasn’t in the mood to argue. We were just grateful we made it there. Room was good but when your pay a fair amount of money for a hotel like the Hilton it really should just offer standard things. Wi-Fi, parking. Room would have been great with a microwave to warm up food. Refrigerator and iron both had issues. Overall stay was good but not sure we would book with Hilton again.
Home2 Suites by Hilton Nashville West End Avenue
4.6/555 Reviews
Midtown-Vanderbilt
Best for families. It has a microwave, a big fridge, and a kitchen sink in the room. Guest laundry is also available.
Courtyard Nashville Green Hills
4.3/5102 Reviews
Green Hills
Disappointed with check in process at Courtyard Nashville Green Hills for several reasons: (1) room key did not work and had to return to front desk TWO times; (2) no recognition of being a titanium elite member; and (3) no welcome gift (ie., points or food & beverage credit) offered. Room was just average, somewhat dark, and there was no lamp behind chair to read. Will be staying at Residence Inn Nashville Green Hills (which is next door to this Courtyard hotel) on Friday night and hope to have a better experience.

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