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Top rated hotels in New York

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Insignia Hotel, Ascend Hotel Collection
4/5133 Reviews
Stayed in Insignia as renovations were being done in my apartment near by. Its a small hotel with 5 floors and 87 rooms, king rooms face the front and queen face the back. My room was on the 5th floor facing the back and looking down on the limited space parking lot. You must request a refrigerator as they are based on availability. There isn't much space around the Queen bed so it makes it tight. There is no iron or ironing board if you do need one in the room. The customer service definitely is different with who is at the front desk. I only have dealt with an Asian man who is very helpful, kind and greets you everytime. My husband dealt with a women who was rude. Parking as mentioned is in a limited space parking lot and is $29 a night. It does have in and our privileges but you can definitely find a spot on the block. I would recommend this hotel for a very short stay like a night or two just because the type of guest here can give it a bad name. Smoking is not permitted, however you smell **** throughout the floors. Only plus is that it is a updated hotel which was built in 2018 so you have the LCD TV on the wall mount and a nicely built bathroom with Shampoo, Conditioner and Body Wash in the shower already with a pump to be used.
Holiday Inn Express - NYC Brooklyn - Sunset Park, an IHG Hotel
4.2/5113 Reviews
The room is nice, the breakfast is very good, there is a slight subway noise, which I can accept. It is very convenient to take the subway line D to Manhattan. It is also close to Eighth Avenue. There are Chinese restaurants within a few steps. I will stay here next time. I booked it on Ctrip Regarding the room, Ctrip was also very responsible and arranged everything accordingly.
The L Hotel, Ascend Hotel Collection
3.8/5121 Reviews
Everything is fine. The location is convenient, 20 minutes by subway to Manhattan, an hour from the airport by public transport. The internet was bad. Not very clean rooms.
Hilton Garden Inn NYC Financial Center/Manhattan Downtown
4/542 Reviews
Wall Street/Financial District
My room had a nice view. I originally booked it for four nights, but I couldn't check in due to something unexpected. I applied for a refund and the hotel agreed. But one thing that made me very angry at the time was that the staff didn't lock the door for me after house keeping was completed. I went out at noon and came back at three o'clock in the morning. There was no theft or anything like that. The ice machine was right at the door of my room. There are so many people coming and going that it makes me scared just thinking about it!
Hilton Garden Inn New York/Staten Island
3.9/5104 Reviews
There is a lot of free parking and parking is very convenient. The hotel is closer to Newark Airport and UBER is about 60 knives. Breakfast is buffet, 16 knives per person.
Hampton Inn & Suites Staten Island
4.1/5108 Reviews
Multiple issues with our stay. 1-SAFETY: I don't understand how the property obtained a certificate of occupancy. (A) Room doors stick such that one needs to use two hands to yank on the door to open it. This presents a very obvious fire safety issue as it makes egress difficult in case of emergency. When entering the room, I risked injury to my shoulder trying to open the door. [This also presents a security issue, requiring guests to yank hard on the door to ensure that it has closed fully and locked.] (B) Elevators repeatedly stuck, requiring opening of the doors to resume operation. When operation resumed, elevator made abrupt movement which was disconcerting, not only to me, but to other guests. 2-Staff member who checked us in was rude; didn't tell us details about the breakfast, didn't explain the $35/night security deposit, just overall surly and very atypical of a Hilton property experience. 3-Price: I was under the impression that Hilton Honors members booking direct on your website/through app had the best pricing. If so, why did my sister-in-law who booked through a 3rd-party site not only pay less than we did, they were eligible for cancellation at that rate (which we would have had to pay even more). The property is dangerous, and not what I expect as an Honors member for many years. They need to do better.

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