Hotel Indigo - Williamsburg - Brooklyn, an IHG Hotel Reviews
Hotel Indigo - Williamsburg - Brooklyn, an IHG Hotel
500 Metropolitan Ave, New York, United StatesView Hotel Details
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Hotel Indigo - Williamsburg - Brooklyn, an IHG Hotel Guest Reviews
4.1/5
Very Good
108 review
Verified reviewsLocation4.1
Amenities4.0
Service4.1
Cleanliness4.0
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All Reviews(108)
Positive reviews(90)
Reviews with photos/video(3)
Negative reviews(18)
Guest User
Standard Room
Stayed in Dec 2022
Couples
1 review
Outstanding
Posted on Dec 10, 2022
Beautiful on the outside, magnificent on the inside ♥️ Spacious rooms and fully functional shower. Perfect location for the subway and a diner around the corner. Highly Recommend ⭐⭐⭐⭐⭐
Guest User
Standard Room
Stayed in Oct 2022
Couples
1 review
Great
Posted on Oct 11, 2022
Very nicely located in the heart of Williamsburg with many good restaurants near by. Staff also most helpful and friendly.
Guest User
1 King Bed Standard
Stayed in Oct 2023
Business travelers
6 review
Amazing
Posted on Oct 22, 2023
The location is convenient, the surrounding restaurants are also very convenient, and the hygiene is average
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Guest User
1 King Bed Standard
Stayed in Nov 2022
Business travelers
13 review
Very Good
Posted on Dec 8, 2022
Facilities: OK
Hygiene: OK
Environment: Good, very close to the subway, very convenient for travel
Service: Good, people are very nice and patient
Old-fashioned classic hotel. Very convenient nearby, small convenience stores, ATM machines, breakfast shops are all very close.
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Lizhongshan
Standard Room
Stayed in Sep 2023
Couples
27 review
Great
Posted on Dec 19, 2023
The room is clean, comfortable and warm
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Anonymous User
Standard Room
Stayed in Oct 2022
Solo travelers
6 review
Outstanding
Posted on Oct 29, 2022
The location, facilities, and service were good, so I visited again after a day, and this time I had a satisfactory stay. I would like to visit again if I have a chance soon :)
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Heather
Stayed in Mar 2024
Other
Outstanding
Posted on Mar 31, 2024
Stay was good, no issues, pleasant check in experience. Would def stay here again, very convenient to the L train to Manhattan. Room had everything we needed, no frills but clean and quiet. We enjoyed having the bar downstairs too for food and drink.
Victor
Stayed in Mar 2024
Family
Posted on Mar 30, 2024
Room not ready at checkin time. Given lesser room although paid for room with sitting room. Did not bother mentioning this because we had already waited to get in room. Staff was very nice though and offered drinks while we waited. Hotel itself is very nice and convenient.
Julie Ann
Stayed in Mar 2024
Family
Very Good
Posted on Mar 28, 2024
Did not like the attached destination fee upon arrival. Was taken off guard. Not a good first impression after spending a lot of money in the first place
kathryn
Stayed in Mar 2024
Other
Outstanding
Posted on Mar 26, 2024
Hotel convenient location to my son's apartment. Bed was super comfortable. The bath towels were not soft and quite rough on skin.
Amanda
Stayed in Mar 2024
Other
Very Good
Posted on Mar 26, 2024
Ms. Williams at the front desk was super friendly and very knowledgeable. She gave us amazing service from beginning to end.
tari
Stayed in Mar 2024
Other
Outstanding
Posted on Mar 21, 2024
Property was easy and comfortable. access to dining and shopping, eg grocery, pharmacy, was limited.
Robert
Stayed in Mar 2024
Other
Posted on Mar 9, 2024
Staff member on reception was unfriendly and jaded. Tried to get help adding my IHG number, couldn’t help.
Maureen
Stayed in Feb 2024
Family
Outstanding
Posted on Feb 27, 2024
We loved the location and the staff were great. The coffee was delicious in the morning the bar was lovely in the evening and our loft room was very cool. On a negative side the bathroom door in our room didn’t close entirely and the door to the patio allowed in lots of cold air.
Shani
Stayed in Feb 2024
Other
Posted on Feb 16, 2024
Booked a loft suite on 1/13. On 2/14 a little after 1pm I received a call telling me I will have to get a different suite because there was a leak above the room I booked. I asked a few questions and the person on the phone pretty much was like all we have is the other suite. I’m assuming the hotel over booked and I that was the end result. When I did get to the hotel, I asked the person at the check in about the room being unavailable due to the leak and he informed me all he see if that the room changed and no other notes. I was pretty annoyed because I wanted the room I initially booked but overall the hotel is nice. The concierge was really nice during check in and out. The suite I received was cleanly and spacious, not what I wanted but I made it work.
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