Top rated hotels in New York

JW Marriott Essex House New York
4.1/5110 Reviews
Central Park
My partner and I stayed here for a week in August for our anniversary and paid to upgrade for a view...our view was of a brick wall and they would only be able to give us a proper central park view 3 days in to our stay, the pictures online are very misleading. Front desk staff were not the friendliest and not overly helpful either except for Carolynn at the concierge, she was absolutely lovely and very helpful. As for the restaurant, we were demanded to leave a larger tip then what we already had left by one of the waiters which was disgustingly rude and the staff seemed reluctant to serve you unless they knew you were going to leave a large tip. Definitely would not recommend and wouldn't stay here again when we go back to NYC

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